VoodooDreams: Voodoodreams storniert Auszahlungen und Konto gesperrt seit 4 Wochen trotz vorheriger verifizierung (Seite 9)

SuprVra schrieb am 01.10.2020 um 11:36 Uhr: Hello @Ricofrx and hey guys,

We do not go into specific details in player cases, since it is difficult due to our privacy policy.

Also our position on the matter has been relayed to your registered contact details previously. Sad to read all the comments without anyone here knowing whats going on and then actually trying to blame GambleJoe, because tbh Caro does message me regarding every single case here.

In the thread above, we notice the discussion mentioning deposits with a company card. For this reason, we would like to take the opportunity to advise that, under our terms and conditions regarding deposits and withdrawals, players are permitted to use payment methods in their own name solely. The use of methods in the name of a third party (be it person or legal entity) is not allowed.

If players are not satisfied with our resolution, cases may be referred for adjudication to the alternative dispute resolution organisation as detailed in our terms and conditions. This option was mentioned in the mail to the player and I told Caro to let you know about it aswell, as this would be the next step for you. So now that Pardee and MGA are informed, I believe we are all on the same page.

Best, Verra xx

SuprVra schrieb am 01.10.2020 um 11:36 Uhr: Hello @Ricofrx and hey guys,

We do not go into specific details in player cases, since it is difficult due to our privacy policy.

Also our position on the matter has been relayed to your registered contact details previously. Sad to read all the comments without anyone here knowing whats going on and then actually trying to blame GambleJoe, because tbh Caro does message me regarding every single case here.

In the thread above, we notice the discussion mentioning deposits with a company card. For this reason, we would like to take the opportunity to advise that, under our terms and conditions regarding deposits and withdrawals, players are permitted to use payment methods in their own name solely. The use of methods in the name of a third party (be it person or legal entity) is not allowed.

If players are not satisfied with our resolution, cases may be referred for adjudication to the alternative dispute resolution organisation as detailed in our terms and conditions. This option was mentioned in the mail to the player and I told Caro to let you know about it aswell, as this would be the next step for you. So now that Pardee and MGA are informed, I believe we are all on the same page.

Best, Verra xx

SuprVra schrieb am 01.10.2020 um 11:36 Uhr: Hello @Ricofrx and hey guys,

We do not go into specific details in player cases, since it is difficult due to our privacy policy.

Also our position on the matter has been relayed to your registered contact details previously. Sad to read all the comments without anyone here knowing whats going on and then actually trying to blame GambleJoe, because tbh Caro does message me regarding every single case here.

In the thread above, we notice the discussion mentioning deposits with a company card. For this reason, we would like to take the opportunity to advise that, under our terms and conditions regarding deposits and withdrawals, players are permitted to use payment methods in their own name solely. The use of methods in the name of a third party (be it person or legal entity) is not allowed.

If players are not satisfied with our resolution, cases may be referred for adjudication to the alternative dispute resolution organisation as detailed in our terms and conditions. This option was mentioned in the mail to the player and I told Caro to let you know about it aswell, as this would be the next step for you. So now that Pardee and MGA are informed, I believe we are all on the same page.

Best, Verra xx

Seniorfips schrieb am 01.10.2020 um 12:34 Uhr:
Blablabla Mimimimi blablabla

Jokerboy schrieb am 01.10.2020 um 12:57 Uhr:
Nix bla bla bla...
Punkt 4.7 in den AGB

"4.7. You acknowledge that you shall only use debit or credit cards and other financial instruments that are valid and lawfully belong to you solely. The use of financial instruments whose ownership is shared with other individuals, is not tolerated and will result in voiding of winnings."

Seniorfips schrieb am 01.10.2020 um 13:04 Uhr:
Schreibt das Casino in ihre AGB rein, dass nur Leute die schwarz sind, blonde Haare haben, einen Schnauzer tragen und min. 20std am Tag einen braunen Hut aufhaben, würdest du auch noch schreien, dass stand so in den AGB drinnen. 

Jokerboy schrieb am 01.10.2020 um 13:06 Uhr:
Da würde ich gar nicht spielen

Jokerboy schrieb am 01.10.2020 um 12:57 Uhr:
Nix bla bla bla...
Punkt 4.7 in den AGB

"4.7. You acknowledge that you shall only use debit or credit cards and other financial instruments that are valid and lawfully belong to you solely. The use of financial instruments whose ownership is shared with other individuals, is not tolerated and will result in voiding of winnings."