bet-at-home Review

bet-at-home is one of the classic sportsbook providers on the German market. In the following article you will find all the important information about this bookmaker.

Bet-at-home is one of the pioneers of online betting. The website went online as early as 2000, when the Internet was still in its infancy, and has since become one of the leading institutions in the German-speaking world. Since 2004, bet-at-home has had its headquarters in Düsseldorf on the Rhine, and in the same year it was listed on the Frankfurt stock exchange as a newly founded public limited company. In the past, bet-at-home achieved a high level of recognition through football sponsorship, including being a premium partner of Schalke 04 for many years.

In addition to the office in Düsseldorf, there is also an office on the gambling island of Malta, from where all the company's affairs are controlled, which is nothing unusual in the i-gaming industry. Customer support, for example, is based on the beautiful sunshine island in the Mediterranean. In addition to sports betting, bet-at-home also offers slots as well as poker.

With the acquisition of the new German sports betting license in the summer of 2021, the company reached another important milestone in its history. Since then, a lot has happened and the range of bets on offer as well as the availability of attractive bonuses has changed. All points that made me, as a big sports fan, curious. In May 2023, I finally decided to take a closer look at bet-at-home and to evaluate the first sports betting provider after countless tests from amusement arcades. As you are already familiar with from the casino reviews, I will be looking at aspects such as user-friendliness, bonuses and promotions as well as payment methods. I will also present you with the one or other bet that has been placed. I wish you much fun!

The makers of bet-at-home go for a compact, clear and well-structured website. The main menu is kept very simple and there is no experimentation, no mascot and no special marketing slogan. The creators have stuck to the essentials, which I personally like very much.

The bet-at-home logo can be found in the top left-hand corner, with the fields for login and registration further to the right. Directly below this, on the left-hand side, are the various sports on which you can place your bets. As soon as you have clicked on a top category, subcategories will open and all betting opportunities will be displayed. I will explain this part of the site in more detail in the section "Sportsbetting".

The middle part of the page changes depending on the option you have chosen, and is mainly used for checking the odds and confirming your bet. A little further to the right is the current betting slip, and there is also the option of reviewing previous bets with a single click. I particularly like the 'back to sportsbook homepage' button, which saves you a few clicks when you want to return to the homepage.

Otherwise, it is worth noting that there is no larger slider. Upcoming bonuses will be announced directly on the homepage as well as via email. If you want to see all available bonuses at a glance, bet-at-home offers you the opportunity to do so. To access the overview, simply click on "Promotions" in the top right-hand corner of the website, and all available bonuses will be displayed. All available bonuses have been thoroughly checked by me, a more detailed description of the bet-at-home bonuses can be found in the "Bonus & Promotions" section.

Smaller sliders can be found on the homepage and are placed in the middle of the page, they are used to announcing major events. For example, the NHL playoffs or the upcoming Formula 1 race. In my opinion, this is a great idea, also because bet-at-home is drawing attention to peripheral sports.

In addition to German, bet-at-home is translated into the following languages: English, Italian, Polish, Slovenian, Slovakian, Hungarian, Croatian, Serbian, Portuguese. To change the language, simply scroll to the bottom of the page and click on the German flag.

Mobile app - perfect for on the move

In 2022, around half of all sports bets will be placed via smartphones. A figure that makes sense when you consider the importance of this little gadget in our lives.
The majority of bookmakers offer players a website optimized for smartphones or tablets, but they avoid the costly and time-consuming development of an app. This is not the case with bet-at-home.

Registration with bet-at-home

In order to be able to bet with a bookmaker, a proper registration is essential. Click on the "Register Now" button to start the registration process, which is located at the top right of the home page. Alternatively, you can register using your mobile phone. Afterward, bet-at-home will need the following information from you:

• First name
• Surname
• Name at birth
• Your address
• Date of birth
• Place of birth
• Personal limits

As soon as you have entered your details, bet-at-home will e-mail you confirming your account and providing you with your personal competition number. The betting account number consists of eight digits and is used for identification purposes.

Unique to bet-at-home is the fact that a total of 100 euros can be deposited before verification. As soon as this amount is exceeded, the customer support will inform you by e-mail and ask you to verify your account. Verification usually only takes a few minutes and is required by the new license provider. To make sure the whole registration process goes as you expect it to, we have some valuable tips for you.

Important points to remember when registering

This is a point that is given far too little attention in most operator reviews. Correct registration is the first step to winning at both a casino and a bookmaker. Therefore, you should pay attention to the following points:

• No sports betting for minors. Both sports betting and slot machines are only allowed from the age of 18. Both sports betting and gambling are prohibited for minors under the age of 18. If you fail to enter your age when registering, this will be noticed at the latest when your account is activated and your account will be blocked for life. You will not be able to withdraw any winnings.
• Create only one account. The creation of multiple accounts is a violation of the Terms and Conditions and will also result in your accounts being blocked.
• Provide accurate personal information. In the T&Cs you confirm that your personal details such as date of birth, name or address are true. If you deliberately mislead the provider, this will also result in a block and, in the worst case, the cancellation of any winnings. If your personal details change, we recommend that you inform the supplier in good time.

There is no doubt that the range of sports on offer is one of the most important factors when evaluating a sportsbook. At bet-at-home, you can already see at the first glance that no boredom will arise here so quickly. You have the possibility to bet on a total of 14 different sports. You can select the type of sport on the left-hand side of the homepage, and this will act as the 'parent category' for the various betting opportunities. The following sports are available:

• Football
• Tennis
• Basketball
• Ice Hockey
• Darts
• Handball
• Aussie Rules
• Baseball
• Formula 1
• Golf
• NASCAR
• Cycling
• Rugby
• Water Sports

As football bets make up the majority of all bets placed, I will explain the available football bets in more detail.

Betting on the big games

Whether you prefer betting on the big games or more exotic leagues, this bookmaker is sure to have something for you. Bet-at-home offers football betting on a wide variety of leagues. From Guatemala to Uganda, from Bulgaria to Argentina, the action is everywhere.

Understandably, the betting depth (the range of different bets per game) is much higher for the big games than for the provincial games. For example, the following bets are available for a standard Bundesliga match

• Bet on the winner
• Handicap
• Double chance
• Over/Under
• Goal betting
• Half Time Betting
• Player betting (which player scores a goal, which player scores the first goal...etc)
• Pick the exact score
• 2 Way Betting
• Double chance

Live Betting, Season Betting and Odds Boosts

The range of live bets at bet-at-home has grown considerably in recent weeks and months and is available on both top matches and less interesting games. During my test, I was able to place live bets on both football and fringe sports such as basketball and ice hockey.

hAnother popular betting form is the season bet.

Due to unpredictable events such as Leicester City's championship win in 2016 or Frankfurt Eintracht's Europa League victory last year, season bets have become enormously popular.

Odds on underdogs are usually at dizzying heights before the start of a tournament or season, and are often in the four figures. This means that relatively small stakes can result in big winnings. bet-at-home offers you a variety of seasonal bets throughout the season. You can bet on the following events, among others

• Champion / Cup Winner
• Top Goalscorer
• Relegation
• Ascendant
• Which club finishes the season in the top 5,6,7...etc.

The odds vary from competition to competition. The odds offered are usually updated on a weekly basis to reflect the latest results.

Bet-at-home was a little disappointing when it came to odds, but this was due to the time of my test.

My bets

Just like in my casino reviews, you can find out whether I had luck on my side. After familiarizing myself with the bets on offer, I quickly realized that, despite the large selection, I would be concentrating on football bets. The 31. Gameday of the Bundesliga just right.

• Bet 1 - stake 30 Euro, total odds 5.80 - potential winnings: 174.00 Euro
• Mainz 05 vs. Schalke 04 - Bet: X2: odds 2.35 - Due to Schalke 04's improving form, I have decided to give them at least a point in Mainz.
• Bayer 04 Leverkusen v 1. FC Köln - bet: Over 2.5 goals - Odds: 1.75 - It is always difficult to predict the outcome of derbys, which is why I have opted for over 2.5 goals.
• 1899 Hoffenheim vs. Eintracht Frankfurt - Pick: Over 2.5 goals - odds: 1.70 - Two attacking teams.

The result: The first bet I placed was a winner! Bingo! On Saturday at 17:20 the first bet was in the bag, and I was able to continue playing with a comfortable account balance and the bonus granted.

I continued with a few bets in the evening games. For example, bets on Spanish La Liga matches or the top match of the 2. Bundesliga (20:30). For night owls, there is also the option of betting on games from South America, which will be played during the European night due to the time difference.

I continued with the strategy of betting on odds around 1.80, as the minimum requirement for bonus bets is 1.70. Live bets on the next goal or the final score are particularly suitable. A big advantage of live betting is that you can get an idea of how the game is going and how the teams are performing.

After a fairly successful weekend with a total of 18 bets placed, I had a payout of over €180.20.After checking my payment method (PayPal screenshot) and verifying my identity and address, I was paid out within two working days.

Fast payouts and attractive bonus offers have played a large part in making the i-gaming industry so popular in recent years. In addition to a hefty welcome bonus, cashback offers and regular deposit bonuses are also standard at bet-at-home. Let me explain the various bonus offers in more detail.

Welcome bonus - up to 100 euros for new players

What a welcome! bet-at-home offers its new players a 50% deposit bonus of up to €100 on their first deposit. The only catch: The offer is only valid for verified players. Due to the lenient bonus conditions, I still recommend new players to verify and claim the welcome bonus. In most cases, account verification is completed in less than 5 minutes.

Important: To activate the bonus, the code "WILLKOMMEN" must be entered on your first deposit.

Welcome Bonus Terms and Conditions

No bonus works without terms and conditions. The bonus terms and conditions are an elementary factor to be able to judge the attractiveness of the bonus offer. I would like to summarize the bonus terms and conditions in a few points:

• The offer is only valid for new customers.
• Bonus and deposit amount must be wagered at least 4 times, with a minimum wagering requirement of 1.70 within 90 days before the bonus can be converted into real money.
• The Welcome Bonus can only be activated with the bonus code "WILLKOMMEN".
• It must be redeemed at the latest 30 days after the 1. Deposit under "Cash Out Bonus". After that, it will expire.
• The maximum bonus is €100 and 50% of the deposit.
• Only one bonus can be active.
• The bonus can only be activated, if no withdrawal has occurred before.

Other promotions at bet-at-home

Besides the welcome bonus, bet-at-home offers you still further promo actions. I have had a closer look at these promotions and will explain them to you in brief.

TrustBet: Twice a month, you will be given the opportunity to place a risk-free bet. The announcement is made in the bet-at-home blog on the homepage. The way it works is quite unique, as bet-at-home employees give you a betting tip on which you can place an 11 Euro TrustBet. If the bet hits, you'll get your winnings, if it doesn't, you'll get your money back in the form of a voucher.

50 euros per day: Every day, bet-at-home will give away €50 to a random winner. If the lucky player does not claim the prize within 24 hours, the next prize will be increased by €50 until one of the next winners logs in and claims the bonus.

A well-functioning customer support plays an elementary role in the credibility of a gambling provider. Whatever your question, the support team is available to help you via live chat, phone or email, 7 days a week, 365 days a year. We recommend that you use the live chat for urgent issues and email for less urgent matters. The live chat is available every day from 8am to 10pm. Email support is available at service.de@bet-at-home.de, and you can expect a reply within 24 hours of contacting us.

Somewhat out of date, and therefore a little surprising for me, bet-at-home also offers its players telephone support. The very well-trained staff can be reached under the number: +356-27922490.

For more information on support, click on the "Help" button at the top of the page. This will also take you to the live chat.

Gaming Safety is Important

Gaming safety is a particularly important issue. Formerly taboo subjects such as gambling addiction are now being dealt with professionally by providers and politicians. Bet-at-home has also positioned itself well in this area. For example, you have the opportunity to take a self-test in the "Gaming Protection" section and have your gaming behaviour analysed by means of various questions. You can also set different limits for yourself. Furthermore, bet-at-home cooperates with partners such as eCOGRA or the Institute for Gaming and Addiction, who are committed to a safe gaming experience.

As mentioned in the introduction, bet-at-home operates with a gaming license from Germany. I will explain what this means in the next section.

Changes due to the new State Treaty on Gaming

Getting a German sports betting license has changed things for both the provider and the player. I would like to summarize the most important changes for sports betting:

• Monthly deposit limit of €1000: Let's start with the most controversial topic. Across all providers, players are limited to a maximum deposit amount of €1000 per month. Changes upwards are not possible, even after large winnings.
• No betting on events: Betting on yellow cards, corners or fouls is now a thing of the past.
• No concurrent activity with suppliers: Players will no longer be able to try their luck with multiple bookmakers at the same time.
• OASIS file: The OASIS file contains all player data and documents the playing behavior of each individual. It is highly controversial due to data protection regulations.

Thanks to licensing from Germany, almost forgotten payment providers are making a comeback to i-gaming! The following payment methods are available at bet-at-home:

• Sofortüberweisung
• via PayPal
• Credit Card
• Skrill
• Skrill 1-Tap
• paysafecard
• NETELLER
• Bank Transfer
• Gift Voucher

The minimum deposit amount is €10, except for paysafecard (€1). There is no processing fee. Except for bank transfers (up to 3 working days), your deposit will be visible in your betting account within a few moments. Personally, I prefer PayPal for deposits, as PayPal gives you the possibility to choose between a deposit from your PayPal account and a deposit from your linked bank account.

Withdrawals are made using the same method as the deposit. Winnings resulting from a paysafecard deposit will usually be paid back to the verifiable bank account.

My verdict on bet-at-home is entirely positive! From the very first minute, I had the impression that this bookmaker is one of the best in the business. Bet-at-home is particularly convincing due to the high number of bets per game and the extensive range of football bets in general.

I also like the bonus offers, fair bonus conditions for the welcome bonus and great inventiveness for the "TrustBet bet" show that the bookmaker strives to provide its players with the best possible betting experience and, in my opinion, succeeds in doing so.

All in all, this is a serious bookmaker with attractive odds, very good customer service and a large selection of established payment methods. A clear recommendation from me.