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All forum posts from StarGames_Official

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  • Merkur withdraws the slot zentaurus from circulation! Too high payout or what are the reasons?

    No, the RTP value has not changed.

    On 4th Sep. 2024 at 05:40 pm CEST
  • Merkur withdraws the slot zentaurus from circulation! Too high payout or what are the reasons?

    Apart from the fact that GGL is still reviewing these games and we are waiting for approval, we don't know...

    On 4th Sep. 2024 at 01:02 pm CEST
  • Merkur withdraws the slot zentaurus from circulation! Too high payout or what are the reasons?

    You can play Zentaurus on StarGames again from today. Have fun! [emj_45]

    On 4th Sep. 2024 at 11:30 am CEST
  • StarGames experience

    If the main reason for depositing in casinos is that you can make 100-200 euros out of 20 euros every time or that you...

    On 28th Aug. 2024 at 01:35 pm CEST
  • StarGames experience

    So it's a bit of a conspiracy theory where we want to intervene. It's much simpler than you think here. Of...

    On 28th Aug. 2024 at 01:32 pm CEST
  • StarGames experience

    What have you read here that sounds like a rip-off? :) The player above you did NOT actually have the problem that he...

    On 27th Aug. 2024 at 05:18 pm CEST
  • StarGames experience

    As written via Communicator: your payout has now been canceled. It was most likely a misunderstanding, as it says in...

    On 27th Aug. 2024 at 09:09 am CEST
  • StarGames experience

    Hello, as already written on Communicator: we'll check it tomorrow morning and get back to you. It may well be...

    On 26th Aug. 2024 at 07:39 pm CEST
  • StarGames experience

    Hello, we will write to you via Communicator and try to sort this out. Thank you for your patience.

    On 30th Jul. 2024 at 01:56 pm CEST
  • StarGames experience

    We will contact you via Communicator and check the problem here immediately.

    On 5th Jul. 2024 at 09:05 am CEST
  • StarGames experience

    We understand your frustration. But with your experience, you must already understand that this is gambling. There are...

    On 4th Jul. 2024 at 10:40 pm CEST
  • StarGames experience

    Hello gamble1, After receiving your report here in the forum, we immediately investigated the matter internally with...

    On 4th Jul. 2024 at 01:54 pm CEST
  • StarGames experience

    We have credited you the same free spins as yesterday again. The campaigns will be adjusted so that it never happens...

    On 3rd Jul. 2024 at 02:24 pm CEST
  • StarGames experience

    It's already on the roadmap, like 100 other things. There's enough to do, unfortunately. :)

    On 3rd Jul. 2024 at 02:23 pm CEST
  • StarGames experience

    Please contact us via live chat on the website or here via Communicator. If you can send us the screenshots from this...

    On 3rd Jul. 2024 at 01:47 pm CEST
  • StarGames experience

    We're currently checking with the team. Of course, this shouldn't have happened.

    On 3rd Jul. 2024 at 01:44 pm CEST
  • StarGames experience

    The game has already been adjusted. The RTP at Magic Book is 88% as written above. The version is of course for the...

    On 3rd Jul. 2024 at 11:49 am CEST
  • StarGames experience

    We're just sorting it out with the game provider. We wanted to offer the games with 88% RTP anyway. We were only...

    On 3rd Jul. 2024 at 11:27 am CEST
  • StarGames experience

    You do realize that there can sometimes be technical problems, don't you? We're always hiring if there are...

    On 3rd Jul. 2024 at 09:08 am CEST
  • StarGames experience

    We already solved it on 21.6. and informed Maggi89 about it - he thanked us via Communicator ;)

    On 1st Jul. 2024 at 01:15 pm CEST
  • STARGAMES scam AGBS!!!

    Yes, we have already written more about this at in this thread.

    On 24th Jun. 2024 at 08:20 pm CEST
  • STARGAMES scam AGBS!!!

    We have already answered these questions in the forum in this post. In this post we have also already explained that...

    On 24th Jun. 2024 at 02:48 pm CEST
  • STARGAMES scam AGBS!!!

    This was already abolished a good 6 weeks ago.

    On 22nd Jun. 2024 at 10:22 pm CEST
  • STARGAMES scam AGBS!!!

    Point 1: Bonus conditions are conditions that apply together with the GTC. But as we have already said: T&Cs are...

    On 22nd Jun. 2024 at 10:19 pm CEST
  • STARGAMES scam AGBS!!!

    Actually, the issue is already over for us and we didn't want to respond here. We are doing it anyway because...

    On 22nd Jun. 2024 at 08:24 pm CEST
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