All forum posts from StarGames_Official

Of course, we don't know which casinos from Malta you have in your SCHUFA report and whether they are on the...

We don't want to tell you what and where to play, but you might need to know this:...

Thanks for the confirmation! We will contact you via Communicator if you have any further questions. We consider the...

Hello Riennevaplus81, Hi Julian, Thanks for the feedback, we have looked into the case. We had to block the account...

This has been our big lottery for the last 2-3 weeks. The win included: 2 VIP tickets for the top match on Saturday...

You also paid out something in January, February, March and April. So that doesn't fit. Or you're using a...

Is it already running or still problems? If it's not working, please send us the error message and your player...

We both know you don't have as bad payout stats as you always share here ;)

Hello, We have looked at it again internally. The maximum wins are always displayed in the terms and conditions. The...

We never delete reviews, Trustpilot itself does not allow this. You can also read this on their website. Of course, if...

What are you trying to say? What is striking? We have written here several times that we do NOT write or fake reviews...

Which device are you trying to log in on? We also test regularly, of course, and although it takes a few seconds,...

Thanks for reporting this, we'll have a look at it tomorrow morning.

Wins from most free spins campaigns are bonus money, but sometimes we also send out real money free spins for special...

A note on this comment: this situation is not specific to Germany at all. In all European countries, you are only...

According to our technical team, the problem should now be solved. You should be able to make depositors again....

No, the RTP value has not changed.

Apart from the fact that GGL is still reviewing these games and we are waiting for approval, we don't know...

You can play Zentaurus on StarGames again from today. Have fun! [emj_45]

If the main reason for depositing in casinos is that you can make 100-200 euros out of 20 euros every time or that you...

So it's a bit of a conspiracy theory where we want to intervene. It's much simpler than you think here. Of...

What have you read here that sounds like a rip-off? :) The player above you did NOT actually have the problem that he...

As written via Communicator: your payout has now been canceled. It was most likely a misunderstanding, as it says in...

Hello, as already written on Communicator: we'll check it tomorrow morning and get back to you. It may well be...

Hello, we will write to you via Communicator and try to sort this out. Thank you for your patience.