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All forum posts from StarGames_Official

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  • StarGames experience

    Send us your player names on StarGames via Communicator and we'll take a look at your case. Thank you very much!

    On 21st Mar. 2025 at 09:44 am CET
  • StarGames experience

    Yes, we actually wanted to point out that the above posts have nothing to do with experiences on our brand. :)

    On 20th Mar. 2025 at 04:04 pm CET
  • StarGames experience

    Now everything is clear. Many thanks for your feedback. We have forwarded it to our game developers. Let's see if...

    On 18th Mar. 2025 at 03:54 pm CET
  • StarGames experience

    With pleasure. Sorry, but we still don't understand the question. Apparat doesn't have games in land-based...

    On 18th Mar. 2025 at 10:54 am CET
  • StarGames experience

    Thanks for all the questions. We will try to answer them as best we can. We will pass this request on to our game...

    On 17th Mar. 2025 at 09:29 am CET
  • Hacker attack on Merkur Bets

    No, we had technical difficulties that have since been resolved. Not related. Thank you for your understanding.

    On 14th Mar. 2025 at 10:47 am CET
  • StarGames account deactivated for no reason

    The player account of "Kevutsius" is now active again. Should we discover a multiple account from him again...

    On 13th Mar. 2025 at 11:03 am CET
  • StarGames experience

    Yes, we have made some changes here. The descriptions of the quests, as well as the terms and conditions have of course...

    On 13th Mar. 2025 at 08:52 am CET
  • StarGames experience

    What was your experience exactly? Can you describe it in a bit more detail? Just so we can learn from it and do better...

    On 12th Mar. 2025 at 10:47 am CET
  • StarGames account deactivated for no reason

    Hello again to everyone, We have looked at the player account of "Kevutsius" and found that he has multiple...

    On 10th Mar. 2025 at 09:00 am CET
  • StarGames account deactivated for no reason

    Hello, We don't always monitor this GJ account on weekends, but now we have looked into it. As also written via...

    On 9th Mar. 2025 at 07:20 am CET
  • StarGames experience

    Glad to hear it! 90-95% of our payouts per month are automatic. We can check tomorrow to see why your payout needed a...

    On 5th Mar. 2025 at 06:54 pm CET
  • StarGames experience

    You can convert a maximum of 300 euros from this campaign if you bet 300 euros real money. :) After the conversion, you...

    On 5th Mar. 2025 at 09:45 am CET
  • StarGames experience

    We're talking about two different situations. Situation #1: you are playing a slot with us and your battery runs...

    On 8th Feb. 2025 at 11:21 pm CET
  • StarGames experience

    The answer hasn't changed since then. The extra spins will come as soon as the authorities release them.

    On 8th Feb. 2025 at 11:16 pm CET
  • StarGames experience

    You found the 3 games where it just runs automatically. 😅 The Power Spins have a logic where if you decide to play...

    On 7th Feb. 2025 at 09:30 pm CET
  • StarGames experience

    Yes, we've already thought about it. That's why the player stays on the screen for 5 minutes where he left...

    On 6th Feb. 2025 at 11:10 pm CET
  • StarGames experience

    Maybe others will do it after the round has been played to the end. After all, the free games are only one round of...

    On 3rd Feb. 2025 at 09:18 am CET
  • StarGames experience

    The question was not ignored, we just had to consult with the team responsible, who are not working at the weekend....

    On 3rd Feb. 2025 at 09:14 am CET
  • StarGames experience

    People may rate us better because bonus conditions are not the only reason for ratings. We have an app in the German...

    On 2nd Feb. 2025 at 11:31 am CET
  • StarGames experience

    If there are games marked with the bonus symbol it means that these games are PLAYABLE with bonus money. Not that bonus...

    On 2nd Feb. 2025 at 11:25 am CET
  • StarGames experience

    We won't respond to your provocations. Just a note: Truspilot is not a comparison portal. The aim there is not to...

    On 1st Feb. 2025 at 02:55 pm CET
  • StarGames experience

    The question also applies to you, since Daniel didn't answer it. Why is it so unbelievable that players rate us...

    On 1st Feb. 2025 at 07:46 am CET
  • Boycott German casinos please

    Nobody is crying here and nobody expects you to join in. Unfortunately, you're also mixing up a lot of topics in a...

    On 29th Jan. 2025 at 01:27 pm CET
  • Boycott German casinos please

    Almost nobody here is talking about bankruptcy, but things are not going as well as presented here in this commentary...

    On 29th Jan. 2025 at 01:14 pm CET
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