Hello Malganes, i would like to explain why this pop-up appears and how you can ensure that you don't receive any...
On 16th Nov. 2023 at 10:05 am CETHello Calico, you are absolutely right - the pause should only last 5 minutes and start after 60 minutes. We are very...
On 16th Oct. 2023 at 10:47 am CESTHello bigbig, please send us another message to hilfe@jokerstar.de with your request. In it, please be sure to mention...
On 4th Sep. 2023 at 09:59 am CESTHello blackgerman, please contact our customer service again via live chat - then we will find a solution together....
On 14th Jun. 2023 at 07:37 am CESTHello Guel66, normally deposits via the payment processor Giropay are processed within seconds or a few minutes....
On 1st Jun. 2023 at 02:33 pm CESTHey hustlehoff, the search showed that the problem is neither with Jokerstar nor with Giropay but is due to the...
On 4th May. 2023 at 02:40 pm CESTHello TheFighter86, first of all we would like to thank you for your patience and are glad that your request could...
On 4th May. 2023 at 10:52 am CESTHey antihero 1335, i am very sorry that everything did not work out with your Paysafecard deposit. Please contact...
On 27th Apr. 2023 at 10:41 am CESTHey Gigi55, you can see your current balance either on the main page on the top right or in your customer account...
On 25th Apr. 2023 at 09:14 am CESTDear GambleJoe Community, thank you for the numerous feedback! We have taken this as an opportunity to optimize the...
On 3rd Mar. 2023 at 01:10 pm CETDear GambleJoe Community, we understand your excitement, appreciate your comments and have sat down again after your...
On 2nd Mar. 2023 at 09:08 am CETHello to the GambleJoe round, first of all, thank you for your feedback and suggestions! We have discussed the case...
On 1st Mar. 2023 at 11:07 am CETHi T0uchTheSky, I am currently in discussion with the relevant department regarding this case, then I will comment here...
On 1st Mar. 2023 at 10:26 am CETGood morning @Falke, I would like to set the record straight: If we assume, as in your example, that €3,000 is...
On 1st Mar. 2023 at 07:48 am CETHello all, on behalf of our CRM department, I would like to thank you again for your feedback, which is taken very...
On 9th Feb. 2023 at 07:23 am CETHello together, first of all thank you for your feedback! We are interested in providing a great gaming experience for...
On 6th Feb. 2023 at 01:09 pm CETHey Hightower, if the deposit still does not appear today in your customer account, then please contact the Jokerstar...
On 6th Feb. 2023 at 09:07 am CETHello Ronboth, if I have understood your request correctly, you have used the free spins bonus, but have not yet played...
On 6th Feb. 2023 at 09:03 am CETHey belfort, with us (Jokerstar.de) the minimum deposit is 10 €. [emj_51]
On 23rd Dec. 2022 at 09:10 am CETGlad to hear everything worked out! [emj_51] Regarding the wallet topic: Unfortunately, we are somewhat limited in this...
On 20th Dec. 2022 at 09:51 am CETHey evopower140, Congratulations on your win! [emj_51] Your payout will be processed as soon as possible. Please note...
On 20th Dec. 2022 at 08:13 am CET