Wildz Casino review

Little by little, online casinos are securing the new gambling licence from Germany. Since I have been interested in online gambling for years, I test various online gambling sites from time to time. At the beginning of February 2023, I decided to take another look at an old hand in the business and put Wildz through its paces.

The developers of Wildz have no special slogan or mascot, but the recognition value is unique. Bright colours, an unusual logo and wild animations immediately put me and many other players in a good mood. Wildz was founded in 2019 and is a trademark of the Malta-registered company "Rootz Limited". Rootz was awarded the coveted new German licence on 15 September 2022 and has since reactivated all its slot games for German players. The State Administration Office of Saxony-Anhalt is responsible for issuing the gaming licence. Despite being licensed in Germany, the operational business will continue to be managed from the beautiful Mediterranean island. All departments, such as customer service, marketing and human resources, are still based in Malta, ensuring a great gaming experience for new and experienced players alike. The company employs around 150 people. Due to the new German licence, you will not be able to play in the live casino or place sports bets. Wildz concentrates exclusively on its hobby horse - slot games. Due to the licence, new rules such as 5-second spins or a monthly deposit limit of more than 1000 euros are adhered to. In the course of my review, I will inform you in more detail about various points of the new German licence. I ran the Wildz test on both my MacBook and iPhone 11.

Personal experience at Wildz

As Wildz has been an established online gaming provider for a number of years, I had tried my luck with them in the past. At that time, Wildz had an MGA licence only, but now they operate under a German licence. I had created my Wildz account in 2020 and was therefore able to use the existing account for my gaming test. For the sake of completeness, I took a look at the new registration process. Unfortunately, because of the existing account, I did not have the opportunity to take advantage of the rather attractive new customer bonus, but I still took a look at the bonus and examined it in detail for pros and cons. You can read more about it in the Bonus & Promotions section. As I couldn't remember my chosen password, I clicked on the 'Forgotten password' option and had an email sent to me to recover it. It was a piece of cake and took only a few minutes. Now we could really get started. Due to the new licensing from Germany, some popular payment providers have made it back into the online gambling house. I decided to deposit 100 Euros using Skrill. With Skrill you can make a deposit in a matter of seconds.

Book of Dead – the classic at the beginning

Book of Dead was originally launched by Play'n GO to compensate for the temporary withdrawal of the successful Book of Ra slot. Few could have predicted that Book of Dead would become even more successful than the "original". Book of Dead has been one of my all-time favourite slots since its release. Egypt was also a natural choice for the theme. In total, Book of Dead has five reels and three lines, with ten paylines leading to success. As we have to adhere to the 1 euro spin rule for providers licensed in Germany, the maximum bet also applies here. With €100 on the line, I let the reels spin and hoped for the most attractive winning combinations possible, in this case the legendary Golden Books! These books offer both an instant win and ten free spins. After a few more or less successful spins, I was in the plus-minus-zero range. Just as I was about to change the slot, the longed-for books appeared! Yay! Finally some real action! Once the scatter symbol appears, there are a number of ways to select the expanding symbol. This substitutes for all other symbols on a reel and can lead you to wins. Explorer, Pharaoh and Dog & Bird are the highest payouts. I got a 10, which was a little disappointing. However, there were free spins waiting for me and my disappointment disappeared after a few spins and I was able to win a total of 64 Euros. This should put me well into the black. After three or four unsuccessful rounds, I decided to take a short break and change the machine.

Fancy Fruits – it's getting fruity

In addition to many new payment methods, long-forgotten game manufacturers have also returned to the online arcades of the republic. Fortunately, Bally Wulff / Gamomat was one of them. Reason enough to play a few rounds of Fancy Fruits, a Bally Wulff machine that consists almost entirely of fruit. Gamomat has created a beautiful machine that combines tradition and modernity, with five paylines on five reels and three lines. There are no scatter symbols or free spins. As in the old days, combinations of sevens and watermelons offer the highest winnings. These are followed by raspberries, grapes, oranges, lemons and cherries. Winnings are paid when the aforementioned fruits or symbols appear in triplicate in a row. Due to the new licence from Germany, the once so popular autoplay button is no longer available. Even though I have gotten used to not having it, I sometimes wish it was back. With a balance of 152.25 Euros, I decided to bet the maximum amount per round. After almost 30 spins and a total loss of just under 15 euros, it was time for me to take another break. I grabbed a Coke Zero and watched a few YouTube videos. During my break I remembered Jolly's Cap, a Merkur slot machine! That's where it should go.

Jolly’s Cap – Retro Feeling pur

Alongside Gamomat, Merkur has also made its comeback in the online arcades of the Republic. The sun is finally shining again! Jolly's Cap was released a few years ago in a slightly modified form under the name "Joker's Cap" and was present in thousands of arcades, petrol stations and pubs in Germany. I remember my youth with machines like Jolly's Cap and am happy to have the opportunity to play older games alongside ultra-modern machines. The revised version is a slot machine with a total of five reels, three lines and 10 paylines. Jolly's Cap is about a medieval jester who wants to get his lost cap back. The cap itself is a scatter symbol. The design of Jolly's Cap is quite chic and includes not only the jester but also knights and other characters from the almost forgotten era. As well as Jolly, the King, Princess and White Horse pay out the most. I played the first few spins as before with a bet of at least one euro, unfortunately without much success. Neither scatter nor winning symbols appeared on my screen. As I had won quite a lot on Book of Dead, I was still in the black with just under 20 Euros. Too little for me. With an unlicensed operator in Germany, I would probably increase my stake and speculate on a big win. Since that is not possible with Wildz, I decided to keep my feet on the ground and not push my luck unnecessarily. After two more unsuccessful spins, my payout was exactly €118.50, leaving me with a net profit of €18.50. Curious about the paperwork and withdrawal speed, I decided to withdraw my current balance to my Skrill account. You can find out how the process worked in the 'Deposits & Withdrawals' section.

Almost four years after its launch, Wildz is still based on the same concept. You are greeted by an elderly lady with a hairdryer in a colourful and somewhat wacky online game store, which is somehow fitting! Wildz also scores well in terms of functionality and story, with fast loading times and smooth gameplay. Everything from available games to your account and wallet is clearly laid out. At the top of Wildz you will find the striking logo in the left corner, enhanced by two lightning bolts. On the right, Wildz advertises a welcome bonus of 200 free spins. Unfortunately, this offer only applies to new players. In this case, I would like to see some variety. If you want to register, click on the 'Register' button in the top left hand corner and you will be taken to the registration card in a few moments. This consists of two parts. You can find the nearly 250 different slot machines in a matter of seconds by clicking on "Games". This button can also be found on the homepage. Immediately afterwards you can filter all the slot machines as follows:

• Popular
• Slots
• Available soon
• Classic
• High volatility
• Allgames

As with other online casinos, the different machines are provided by different suppliers, which I will discuss in more detail in the Software & Games section. Wildz is available in English and German. As we know from other providers with a licence from Germany, Wildz is perfectly translated into German.

Mobile use of Wildz

More than 50% of all bets are placed via mobile devices such as smartphones or tablets! A figure that once again underlines the importance of a perfectly functioning mobile application. Rootz decided not to develop its own app. A decision I can understand after testing the mobile version. The company uses the latest HTML5 technology, which allows players to play all the games directly in the browser. There was only a slight difference between the MacBook and the iPhone, and the same goes for the sound effects. On both devices, I opened Wildz using the Google Chrome browser, which the customer support team says is the best browser for playing.

Important note: Whether you choose a smartphone or a laptop, it is important that you have a good internet connection and enough battery power to play the game.

Registration

To try your luck at Wildz, you must register. You should allow around 5 minutes for this. To find out how the process works and what to look out for, click here. To start the registration process, click on the light blue "Register" button under the distinctive Wildz logo.  You will then be taken to the first screen where you will be asked to enter your email address, your chosen password and your phone number, to which you will shortly receive an SMS for verification. The second form will ask you for the following information:

• First name
• Surname
• Date of birth
• Nationality
• Address
• House number
• City
• Postcode
• Country of birth
• Place of birth
• Date of birth
• Gender
• Monthly deposit limit up to max. 1000 Euro

In the final step, you agree to the Wildz terms and conditions and click on the purple button to confirm your registration.

Please note the following points when registering

This brings me to a point that is very close to my heart. A flawless registration is essential for success in online casinos. If mistakes are made during registration, you run the risk of not being able to pay out any winnings. It doesn't matter if the mistake was intentional or unintentional. To help you get the most out of your Wildz experience, I'm happy to explain the most common mistakes

• Please do not give false names, dates of birth or addresses. Any false information is a violation of the terms and conditions. If your personal details change, you should inform Wildz and all other sellers. A message to customer service is usually sufficient. Proof of the change will usually be requested. Incorrect information will be discovered at the latest during account verification.
• Gambling is for adults. All forms of gambling are prohibited for minors, both online and in land-based casinos. From the age of 18 you can gamble as you please, not before. Winnings cannot be paid out, of course.
• Please create only one account per provider. Creating multiple player accounts is a violation of the terms and conditions, as well as the points mentioned above, and will have consequences. Operators often decide to ban any account created.

I recommend that you verify your account as soon as you create it. Verification takes no more than 24 hours and has several benefits. Among other things, your account will be checked for any discrepancies. Upon successful verification, you will be able to withdraw your winnings at any time. In order to verify your account, Wildz will require various documents from you:

• Proof of identity - identity card or passport.
• Proof of address not older than 3 months. For example, a utility or gas bill.
• Proof of your payment method - this can be either a bank statement or a screenshot of your user account. It is important that the selected payment method can be clearly attributed to you. Sensitive information such as account balances can be redacted at any time. Similarly, the middle 8 digits of your credit card should be redacted if you have chosen to deposit by credit card.

From May 2023 you will be able to play almost 250 different online slot machines at Wildz. Due to the new regulations, the operators have had to adapt each game and implement it according to the licence. According to customer support, more games are in the pipeline and will be added in the medium term. You can currently play machines from the following manufacturers:

• Gamomat
• Merkur Gaming
• Play’n GO
• Pragmatic Play
• Push Gaming
• Red Tiger Gaming

On the plus side, there is a logical arrangement of the individual suppliers, so a classic filter function is not yet necessary due to the relatively small number. If you are looking for specific games or publishers, the magnifying glass, familiar from many other online casinos, will come in handy.

The most popular games at Wildz:

• Book of Dead
• Legacy of Dead
• Ramses Book
• Razor Shark
• Blazing Star
• Book of Madness
• Jolly’s Cap
• Book of Juno
• Eye of Horus
• Fire Joker
• Royal Seven XXL
• Take 5
• Fruit Mania

Internet gambling companies thrive on attractive bonus offers. From no deposit bonuses to free spins and deposit bonuses. The range is huge. The welcome bonus is particularly interesting for new players. Since a welcome bonus can only be claimed once and I had already registered at Wildz a few years ago, I could not claim the exclusive welcome bonus. For the sake of completeness, I'll explain how it works anyway. Then I will go into more detail about the other bonuses offered by Wildz.

Welcome bonus – a real booster + 200 Free spins

Wildz offers you a 100% up to 100 euros bonus on your first deposit. Every deposit up to 100 euros will be doubled. You can also claim 200 free spins. The main points of the welcome bonus are as follows:

• The welcome bonus can be claimed from a deposit of 10 euros.
• Bonus money and real money are always kept separate.
• The wagering requirement is 35, which means that you must wager 35 times the bonus amount before the bonus money can be converted into real money.
  A Wildz bonus is always sticky. This means that the bonus money and real money "merge" together. If you decide to cancel the bonus, all bonus money will be forfeited.
• The wagering requirements and bonus terms always apply.
• Your 200 free spins will be released over a period of 8 days.
• You will receive a total of 25 free spins each day, the slots in which you will find the free spins vary.

More bonus offers at Wildz

In addition to the attractive bonus offer, you can take advantage of many other bonus offers at Wildz. I would like to introduce you to some of them.

• Cashback – Wildz refunds approximately 10% on all losses for a short period of time.
• Spinback – Developed exclusively by Wildz, it gives players a second chance for free. Currently, the spinback feature only works on the slots "John Hunter and the Tomb of the Scarab Queen", "Sweet Bonanza" and "John Hunter and the Book of Tut".
• Bonus Codes – Wildz sends out bonus codes at irregular intervals. Usually by e-mail. With bonus codes you can unlock various bonus promotions.

Few things are more important in a modern gaming establishment than player protection. Without customer service, neither a casino licensed in Germany nor one licensed in Malta can survive. Wildz support is available 24 hours a day, 7 days a week. You can contact them either via live chat or email. The chat option is certainly the quicker option. With a single click on the small "Chat" icon at the bottom left of the screen, you will be connected directly to an agent who will be able to answer your questions. Wildz support agents are real people, not chat bots. Their email address is: kundenservice@wildz.com.
Contacting them by email is a good option if the live chat is busy and you have to wait a while. You can expect an answer to your email after about 24 hours, in some cases even less. Another way to get help is through the FAQ's (Frequently Asked Questions), which can be found in the Useful Links section and will give you answers to the most common questions asked in chat or email. All support channels are available in English. Phone support is not available and has been considered obsolete for some time.

Changes compared to the MGA licence

The new licence from Germany has a decisive influence on Wildz Spielothek. Therefore, I would like to give you a detailed overview of the most important changes. The following points have changed compared to the MGA licence:

• Fixed limit on deposits over a maximum of 1000 euros per month: Every provider licensed by the new licence from Germany must adhere to the monthly deposit limit over a maximum of 1000 euros per month. The 1000 euros are fixed by the licensor and cannot currently be adjusted individually.

• 5-second spins: No spin on the machine may last less than 5 seconds.
• Lower RTP's: The average payout ratio (RTP) at MGA or Curacao licensed casinos is approximately between 95 and 97 percent. Due to applicable taxes and quite high fees, the average payout ratio in casinos with a licence from Germany is only about 90 percent.
• New OASIS file: With the introduction of the new German licence, the OASIS file was also published. In the gambling file, all points of players are recorded. Almost all personal data as well as the gambling behaviour of each individual are listed there. Legal experts have been criticising the OASIS file since it was launched.

Apart from the quite critical points, providers with the German licence can fortunately score with some innovations.

• Established game makers and payment providers are back: Due to regulation, well-known payment providers and game manufacturers have decided to work with virtual gaming operators again. Among others, Merkur, Novomatic and Bally Wulff are back. In terms of payment methods, PayPal, Trustly and Visa are back.
• Clarity at last: Thanks to regulation, online gaming is no longer a grey area, but is fully regulated. As long as the provider complies with all the requirements and points of the licensor, it is 100% legal.

When choosing the right provider, not only the range of games but also the payment providers play a major role. At Wildz, you can make deposits and withdrawals using the following methods:Banküberweisung

• Sofortüberweisung
• Visa / Mastercard
• PayPal
• Skrill
• Neteller
• Payz
• mypaysafecard

The minimum deposit amount for each method is 10 euros. The minimum amount for a withdrawal is 20 euros.

In my opinion, Wildz is one of the best providers with a German licence and has no real weaknesses. The range of games is growing almost daily. Almost forgotten game manufacturers like Merkur or Bally Wulff are making it back onto the screen thanks to the licence from Germany. The same goes for established payment methods, which is also very positive. Unfortunately, some aspects of the German licence are more negative, but since no operator has any control over this, I will not include these points in the evaluation. In any case, Wildz is a provider that knows exactly how to offer gambling in 2023. With Wildz you are in safe waters and don't have to worry about getting into trouble.