SlotMagie Casino review

Kevin75 | 05. January 2023

Since you haven't heard from me in a while, I decided to test out the next online casino with a German licence between the years. The Slotmagie online casino already has the famous Merkur sun in its logo. So I was particularly looking forward to the Merkur slot games.

Go to SlotMagie

The developers do not have their own slogan or unusual design, only the "magic" part is highlighted in red. This is what makes Slotmagie stand out from the crowd.

Slotmagie is operated by the Maltese company "The Mill Adventure Limited". The new German licence was granted on 05.08.2022 by the Saxony-Anhalt State Administration Office and has been offering its players high quality slot games since the website went live. Daily tasks such as customer service and payments are also handled from the gambling island of Malta. Nothing unusual in our favourite industry. Unfortunately, I was unable to find out how many people the company currently employs. However, The Mill Adventure Limited is nowhere near as big as Novomatic or Merkur.

The new online arcade offers slot games such as Eye of Horus, Magic Mirror Deluxe and Book of Dead. The company has also been expanding its payment services. A few weeks ago, the company signed a partnership with PayPal. You can find out exactly which payment methods are available to you in the 'Deposits & Withdrawals' section.

Unfortunately, you won't find any live casino games or even sports betting at Slotmagie due to their new licensing. The focus is currently on slot games only. According to the new rules, the deposit limit of over 1000 Euros and the 5 second rule are still in place. You can read more about this in my review. I will be happy to tell you about my experience with Slotmagie.

Personal experience

Slotmagie opened its doors just in time for the new German licence. Behind the fanciful name is a Maltese company that is by no means the biggest fish in the virtual pond. The group's best-known online gaming venues include Frank & Fred Casino and Klirr Casino. Even before registering, you are made aware of the 100% welcome bonus of up to €100, which I declined when I read the terms and conditions. Of course, I had to register before I could start playing.

I liked the fact that all the necessary information was compactly and simply summarised on one screen. After entering my name, address etc. I was ready to go. Or so I thought. Smartphone verification was mandatory, so I had to enter my mobile phone number to receive the verification code. Then it was time to start. Fortunately, I was able to choose from a number of different deposit methods. In the end, I opted for an instant bank transfer deposit of €100. As I didn't choose a welcome or match-up bonus, I didn't have to worry about any bonus conditions. After a few seconds, the €100 changed hands and I was ready to play.

Fancy Fruits - give me melons or sevens!

Fancy Fruits comes from Bally Wulff / Gamomat and is a fruit themed machine. Fruits and slot machines have a long tradition. The first one-armed bandits were equipped with fruit images. But that was more than 100 years ago, and yet simple fruit machines still fascinate people today. Gamomat has developed a machine without modern scatters or free spins. You will find 5 paylines on 5 reels and 3 lines. I also like the graphic elements and design of the machine. Nice colours and easy to use. The following symbols offer the highest payouts: sevens, watermelons, raspberries, grapes, oranges, lemons and cherries. To win, you need to get three of the above fruits or symbols in a row. If you see the cherries next to each other, you can even win a small prize in duplicate. As usual, I played with the Max-Bet, which unfortunately is only one euro for providers with the new German licence. I have now got used to the absence of the autoplay button. So off I went, one euro spins and "give it up". After the first few rounds were unfortunately unsuccessful, the first interesting picture came after the eleventh spin. The raspberries appeared and almost €28 went into my pocket. After that I continued with one-euro spins and rounds according to the German licence in 5-second intervals.
Unfortunately not very successful. My winnings were gambled away and I decided to leave the machine with a balance of €93.25. This left me with a total loss of just under 7 Euros.
Time for a cigarette break and while I was doing so I thought about which machine I should try my luck on next.

Eye of Horus

As soon as the cigarette was out, we moved on. Eye of Horus, an absolute classic from the Merkur range. It is played on 5 reels and 3 lines. With a total of 10 paylines, the winnings can be substantial. The theme of Eye of Horus is Egypt, similar to Book of Ra or Book of the Dead, but with the difference that there are no golden books here, but the Eye of Horus will lead you to the winnings. Horus is an Egyptian god from days long gone. Again, I decided to bet the maximum of one euro and let the reels spin. After two spins I saw the eagerly awaited 3 goals that would lead me to 12 free spins. Now I was hoping that the great Horus would also get an upgrade and automatically pay out even higher winnings. This feature definitely makes the machine special. Unfortunately, it didn't come into play during my test, but I still won 82 Euros in net winnings. Yeah! After about 15 more or less unsuccessful rounds, with a balance of about 160 euros, I decided to change the machine and switch to another machine reserved exclusively for operators with a German licence.

Jolly‘s Cap

A few years ago Jolly's Cap was known as Joker's Cap. You could play Joker's Cap in almost any roadhouse or pub. As a result, Jolly's Cap always has a certain retro factor. This is a Merkur slot with 5 reels, 3 rows and a total of 10 paylines. There is also a separate Jolly's Cap jackpot on offer, which stands at €10,000. The machine is about a little jester who has lost his brown cap and wants to find it again.
Jesters existed in the Middle Ages, which is the theme of the machine. In addition to the jester Jolly, you will find other medieval figures such as knights and castle moats.
The highest paying images are:

• Jolly the court jester, also counts as a wild symbol
• King
• Blonde princess
• Raven / White Horse
• Letters like J, Q or 10

There is also a scatter symbol in the slot, the cap of the jester Jolly.
As is my custom, I decided to play the first few rounds with a Euro and wait to see if Fortuna, the goddess of luck, would smile on me. Which, at least with Jolly's Cap, was not the case today. After about 30 spins on a euro, I was down about 25 euros and now had a balance of 135 euros, which of course was real money.
I wondered if I should cash out or try another machine.

Book of Dead

After another cigarette break, I decided to try my luck on the Play'n GO Book of Dead machine. Book of Dead was originally designed to replace Book of Ra, which was temporarily banned from the internet. It was amazingly successful. Play'n GO became world famous with Book of Dead. The gameplay is almost identical to the original. The theme is Egypt and, as in Book of Ra, the golden books lead to the highest possible winnings.

As with all slot machines, the 1 euro rule applies to Book of Dead. I decided to bet the maximum and hope for the best. After a few unsuccessful spins, the golden books flew at me and took me to the free spins. Unfortunately, I only got an 'A' as the scatter symbol, the famous bird or at best Jack Wilde himself would have been better here. Nevertheless, after the 10 free spins I won, I was able to claim a profit of almost 50 Euros, which definitely put me in a positive mood.

After a few more spins, I decided to take out around 160 euros in credits. I will explain how this was done and what documents I had to submit in the 'Deposit & Withdrawal' section.

When it comes to design, Slotmagie is clearly going for the tried and tested. You won't find any special features or wild experiments here, which isn't a bad thing at all.

At the top left of the site you will find the logo and the laughing Merkur sun. Directly below this, in the middle, are sliders that are mainly used to announce new bonus promotions or forward information. Of course, you can change the sliders manually, either by using the arrows (left and right) or the lines below the sliders. In terms of colour, Slotmagie is completely dark, which I feel is less in keeping with the company's promising name. Unfortunately, it is not possible to switch between night and day mode.

In the top right-hand corner, there is also the unimaginative option of registering or logging in.

You can access the almost 300 different games directly from the operator's homepage. The machines are then arranged as follows:

• Merkur games
• Slots
• Popular in Germany
• New games

You can see in the footer which games are available at Slotmagie, as there is no way to filter them.
I have prepared more information on this in the "Software & Games" section.

Mobile use and app

When it comes to mobile use and apps, Slotmagie really delivers! Book of Dead, Eye of Horus and Co. are all playable in pocket format and even via their own app. There is no need to download the app from the Play Store, as it is based on an HTML5 version. This means that the virtual games library can be used in the mobile browser. The provider could hardly offer its users a more player-friendly solution. Thumbs up for that!

I tested the mobile version on my iPhone 11 and was impressed. Fast loading times and a perfectly adapted machine are convincing. I recommend clearing your browser's cache beforehand to free up some memory. According to customer support, Google Chrome is particularly well suited to mobile and laptop use.

Tip: If you do decide to play on the move, make sure you A) have enough battery life and B) have a good internet connection.

The registration

It doesn't take much effort to register at Slotmagie. You will find the registration button at the top right of the homepage. Click on it and the first and only screen will open. The following personal information is required:

• Name
• Surname
• Birth name
• Birthplace
• Adress
• Postcode
• City
• Country
• E-mail address
• Password

Finally, agree to the terms and conditions and click the red button to register.

Now you can either start or not. After the registration appears to be complete, the provider will ask for a phone number for verification. If you don't enter this number, or enter it incorrectly, you won't be able to complete your registration. A few moments after entering my number, I received a verification code which I entered to complete the registration correctly. I am used to this being possible via email from other providers. Unfortunately, this is not the case with Slotmagie and I see a need to catch up here. Once you have registered, you will be asked to set a deposit limit, which at Slotmagie is 1000 Euros per month. You can change this limit at any time, but only downwards. There are a few hurdles to overcome before you can increase your limit to 1000 Euros.

Points to consider when registering

Successful registration is the first step to winning. Therefore, there are a few things you should be aware of. If mistakes are made during the registration process (whether intentionally or not), this may result in winnings not being paid out. This is something that should be avoided at all costs. I have the following tips for prevention.

• Gambling is illegal from the age of 18. Even on the Internet. Please do not register before your 18th birthday. Of course, it is possible to enter a false date of birth and start playing, but you will find out why this is not a good idea in the next point.
• Please enter only correct information. Fake names, fake birth dates or fake addresses are a violation of the Terms and Conditions. Fake details will be discovered at the latest when the account is verified. After professional verification, the vast majority of sellers decide to deactivate the account.
• Once an account is deactivated, players are quickly tempted to create a second account. As with the above actions, multiple accounts violate the terms and conditions. Accordingly, withdrawals are not possible using a second account.

Expert tip: Request verification as soon as you create your account. This usually takes no longer than 24 hours and entitles you to request withdrawals. Slotmagie will require the following documents from you:

• A copy of your valid identity card or passport.
• Proof of address no more than 3 months old. Utility bills for electricity, gas or telephone are useful here.
• Verification of the chosen payment method. For example, a photo of your current bank statement or a photo of the credit card used. Sensitive information such as amounts can be redacted, as can the middle 8 digits of your credit card.

Software and games can easily be described as the heart and soul of a provider. A point that reflects both heaven and hell at Slotmagie.

On the one hand, there are slot machines from some of the best names in gaming, such as Merkur, Bally Wulff, NetEnt, Reel Time Gaming and Pragmatic Play, but on the other hand, elementary features such as filters are sadly lacking. As well as the lack of filters, the layout of the games is also a criticism. Everything seems a bit disorganised and not very well thought out.

Fortunately, you do have the option of searching for different slot machines using the ever-popular magnifying glass. Slotmagie has the following games, among others:

• Eye of Horus - Merkur
• El Torero - Merkur
• Big Bass Bonanza – Pragmatic Play
• Hugo Goal – Play’n GO
• Book of Dead – Play’n GO
• Jolly’s Cap – Merkur
• Gold Cup – Merkur
• Sweet Bonanza – Pragmatic Play
• La Dolce Vita – Gamomat

A welcome bonus in an online casino is as sure as Amen in church. However, bonus promotions vary greatly in quality, so unfortunately I had to decline the welcome bonus at Slotmagie Online Casino. Nevertheless, I would like to introduce it to you:

• The Welcome Bonus can be activated with as little as 1 Euro.
• Turnover requirement of 40x, which was my main reason for not using it.
• Players have 7 days to wager 40 times the bonus amount.
• The welcome bonus can only be combined with your first deposit.
• Once you have activated the Welcome Bonus, you will play with real money first and then with bonus money.
• Called Match Bonus in SlotMagie.

Free spins for the first 10,000 users

The provider has come up with something very special for the first 10,000 Slotmagie users. Slotmagie is giving each of them 50 free spins on Merkur's Eye of Horus slot machine. Each spin is worth 10 cents. The free spins have to be activated manually. The Free Spins Bonus is subject to the following terms and conditions:

• Maximum payout of 100 euros.
• Turnover factor 40.

Professional customer support is essential for a modern provider and is now a requirement of the new German licence. Without professional support, no operator licensed in Malta or Curacao will survive. Player satisfaction is too important. To contact Slotmagie support directly, you have two options. The fastest way is to contact them via Live Chat. This can be accessed by clicking on the red question mark at the bottom right of the screen. Our friendly and knowledgeable staff will usually answer within a few seconds. The second option is to contact us by email at the following address: support@slotmagie.de.

The good old-fashioned email is especially useful when the live chat is in its off-hours; it is currently open from 9am to 9pm (Monday to Sunday).

You can expect to receive a reply to your e-mail within 24 hours at the latest; in my test, I was lucky enough to receive a satisfactory reply after only 2 hours.

An indirect way of solving problems is to consult the FAQ (Frequently Asked Questions), which you can also find under the red question mark.

Telephone support is not offered, but it has been out of date for some time.

Changes due to German licence

In the course of this article I have already talked several times about the new German licence. But what exactly is changing? What does it mean for all of us? I have summarised the answers to these and other questions for you. The following points of the German licence will affect players and operators the most:

• Monthly deposit limit of 1000 Euros: Each player in the Slotmagie online casino has a maximum deposit limit of 1000 Euros per month. This amount is set by the licenser and cannot be changed by previous winnings or high income.
• 5-second spins: No turn on the machine may take less than 5 seconds.
• The controversial OASIS file: The German licence also created the nationwide OASIS file. The OASIS file is a legally dubious file that contains detailed information about players' playing behaviour and personal data. For example, it is currently being examined whether the OASIS file is compatible with the German constitution.
• Lower chances of winning: The average payout percentage (RTP) of a slot machine used to be between 95% and 97%. Due to regulatory changes and new supplier fees, the average payout rate has been reduced.
• Return of game publishers and payment providers: Since the German licence fully regulates online gambling in Germany, the various operators have won back well-known game manufacturers such as Merkur. Payment providers such as PayPal and Trustly have also re-entered the market.
• Legal clarity: The German licence legalises internet gambling, provided that the operators comply with the above rules.

In addition to customer service and game selection, deposit and withdrawal methods are a key reason for choosing an online casino.

Slotmagie has managed to attract fast and reputable payment providers. Amongst others, you can deposit and withdraw with the following providers:

• Sofortüberweisung
• Visa
• Mastercard
• Skrill
• Neteller
• ecoPayz
• Trustly 
• MuchBetter
• Rapid Transfer
• PayPal

As you can see, Slot Magic has really positioned itself well. Apart from cryptocurrencies, almost every modern payment method is offered. Bitcoin and Co. are unfortunately not available due to regulatory reasons.

On the positive side, there are the following limits:

• Minimum deposit: 10 Euro
• Maximum number of withdrawals per week: 10.000 Euro
• Maximum number of withdrawals per month: 25.000 Euro
• Payouts also take place over the weekend
• I received my cashout of 160 Euros in just under 2 business days.. 

As usual, I will end my review with a personal conclusion. In my opinion Slotmagie is a rock solid supplier with a German licence. In terms of school grades, I would place Slotmagie roughly where I found myself in almost all 13 years of school, in the safe middle ground. On the plus side, they have all the major game makers and payment methods. On the negative side are the rather unattractive bonus and the boring and not yet fully developed design. I have deliberately not included the rules of the new German licence in my rating, as I am sure those responsible would rather change them today than tomorrow.

In conclusion, you will find a reputable and certified provider where you can try your luck with a clear conscience at any time. Unfortunately, you can't expect too much due to the rather weak RTP.