I signed up here and received a bonus of 150 euros (100%). Deposit was 150 euros. My deposit and the bonus were listed separately
I.e. the deposit is played first and only when you have lost this amount completely, the bonus is played. With me it was so that after about 5 turns already had a larger win, so I always played with my money and not with the bonus. It went so far that I had won 4700 € within 24 hrs :)))
In the end I converted the required turnover (30 times my deposit), so I also got my bonus of 150 €. Since I got too greedy, I kept playing, so I ended up with only 3150 € in my account. I decided to make a withdrawal.
As known one must then upload some documents such as credit card data and an invoice so they can also see if the address given is correct . Passport copy has also been a must. Then I waited almost two days until the customer service contacted me
They also asked for a screenshot of my PayPal account. I thought that was a bit strange. I sent them another screenshot as requested. Then I waited another two days
Then I asked the customer service again what is going on. They said that they had no way to speed up my payment. Accounting would get back to me when the payout was made. I was getting anxious. Two days later I actually had 3150 € on my PayPal account
However, I feel a bit uneasy about the PayPal screenshots I requested. No sooner was the payout on my account I also received an email from the accounting department. This said that I had violated the bonus rules, and you could, if they wanted, the amount won completely.
However, they decided to pay me the won amount of 3150 €. I should look at the bonus rules and refrain from violating them
What did I do? I was very surprised to receive such an email. I thought I only have to convert my deposited amount X times and that's it. But no : In the bonus rain it says that betting is allowed with a maximum of five euros or 10% of the bonus amount. The lower amount counts
After I had already won a few 1000, I have also used several times 7-10 euros per dpin.
Even if I have the bonus amount of 150 €nicht once claimed, it said that I violated the rule.
Therefore, pay attention here what is in the bonus rules. Am glad that they have decided accommodating...
This review has been translated automatically