BingBong Casino review

Kevin75 | 29. June 2022

The German licence has finally kicked into high gear! Book of Ra, Jolly's Cap & Co are back on our screens! Mernov Betriebsgesellschaft mbH from Berlin has launched two new online casinos with the German licence, BingBong and JackpotPiraten.

Go to BingBong

I put BingBong through its paces and took a closer look at the bonus offers and the new German licence.
In this article you will find my personal conclusion about BingBong as well as an overview of the new/old slot machines on the internet. Merkur and Novomatic are back!

My experience with BingBong

In mid-June 2022, the time had finally come and the first sites with a German licence went online. After my test with "JackpotPiraten" I decided to test the next site with a German licence, it was BingBong's turn.

I hadn't even registered yet and already saw the similarity to JackpotPiraten, both operators come from the same house with headquarters in the government district of Berlin. Signing up for BingBong was just as easy. In addition to your email address, you will also be asked for your current phone number. Of course, you also have to come up with a password. As always, I will explain the registration process in more detail in the "BingBong - Registration" section.

Thanks to the previous review of JackpotPiraten, I already had an idea of what to expect, but I was still very happy to see all the 'old' slots. As well as my favourite "Book of Ra", slots like "Jolly Fruits", "Ghost Slider" and "Katana" were also back. Only Merkur and Novomatic. Wonderful! I will go into detail about the slot games and their providers in the "Software & Games" section below.

After clicking through the games, I took a look at the payment methods offered. The payment methods are the same as at JackpotPiraten. Besides Visa, Mastercard, Trustly, Sofortüberweisung (Klarna), Skrill and Neteller are also offered. When I asked the customer support I got the answer that the list will be extended in the future and more payment providers will be added.

We can be curious! The friendly support staff didn't want to tell me exactly what methods the makers of BingBong had in the pipeline.
I did a little research and decided to make my first deposit at BingBong. A standard amount of 100 euros was deposited via Visa in no time at all and the fun could begin. Of course, I took the 50 freespins for registration, but with little success.

With 100 Euros I started playing Merkur's "Jolly's Cap" slot and felt transported back to the time of my first encounters with gambling in general. I was just 18 years old and trying my luck on this very slot machine. It went well and I hoped that I would be able to achieve a similar return this time - only online today.

There is no difference in the enjoyment of the game anyway. It doesn't matter if I'm sitting in front of a screen at home or at the petrol station. It's electronic anyway, and the days of "real reels" are long gone. Which is a good thing.

The first few spins on Jolly's Cap went badly rather than well, I couldn't make any real winnings and before I knew it my balance was down to 34.50. It was time to change the slot machine. I switched to the Greentube / Novomatic "Jolly Fruits" machine, thinking it could only get better.

I played "Jolly Fruits" for 80 cents on the familiar "champagne or seltzer" theme. After a few spins I finally got a usable combination and with the "Double BAR" symbol I was able to at least make up some of my losses from the previous rounds.

With an account balance of 104.45 Euros, I now had the option of leaving this amount for the time being, or starting the verification process to get the money paid out quickly. I decided to contact customer support and ask for the documents needed for verification.

I then submitted my documents directly via live chat. In addition to my ID card, I also submitted a water bill for my apartment and proof of my payment method (Visa). After a short wait, I requested a withdrawal and received my money within 2 business days.

In terms of design, the manufacturers have concentrated on bright and cheerful colours. This clearly appeals to the young target group. I immediately found my way around the menu of the new online arcade. The similarity to JackpotPiraten is unmistakable. Here, too, the developers have succeeded in creating a clear and structured website.

Once you click on the "Games" button, you can start playing. You can choose from over 300 different Merkur and Novoline slot games. Merkur and Novoline games are currently available. BingBong also gives you the option to filter the different slot machines. This looks like this:

• Maximum wins (Book of Ra, Apollo God of the Sun, El Torero, Faust, etc.)
• Popular games (Hoffmeister, Eye of Horus, Fairy Queen, Magic Mirror, Katana, Multi Wild etc.)
• Exclusive games selection (Blazing Star, Cash Connection, Fruitinator Double Play etc.)
• Classic (Book of Ra, Blazing Star, Columbus, Dragon’s Treasure etc.)
• Merkur Games (Boombastic, Crazy Fishing, 1717 Caribbean Pirates, Double Triple Chance etc.)
• Novoline Games (Arctic Race, Hoffmeister, Book of Ra Magic, Book of Maya etc.)
• High volatility (Jolly’s Cap, Chicago, Fishin’Frenzy, Dolphin's Pearl etc.)
• Egypt (Queen Cleopatra, Gold of Persia, Eye of Horus, Pharaoh’s Tomb etc.)
• Mystic Games (Lotus Flower, Wishing Well, Little Dragons, Hocus Pocus Deluxe etc.)

The registration

Signing up for BingBong is easy. First you are asked for your email address, then you choose a password and enter your phone number. A code will then be sent to your phone number, which you will need to use to confirm your account with the online casino.

To complete the registration process at BingBong, you will be asked to provide the following information:

• Name
• Surname
• Street
• House number
• Postcode
• Residence
• Birthplace
• Birth name
• Date of birth
• Gender
• SMS code

To complete the registration you will need to agree to the terms and conditions and then you are done.

Please note the following when registering:

Only register with your real details. Do not enter a false name or address. If you register and play using false information, it may result in immediate disqualification or cancellation of your winnings. If you use false information, you will be in breach of the operator's terms and conditions. Creating multiple accounts on the Online Casino is also a violation of the Terms and Conditions and may result in immediate exclusion.

If you are not sure if you have created an account in the past, you can simply ask customer service. They will be able to help you via live chat or email. You can find out more about customer service in the "Support and Player Protection" section.

The verification

In general, I can recommend a quick account verification to every player. Verification provides peace of mind for you and the provider, as it verifies your identity. It also allows the operator to verify that you are of legal age.

Most verifications require proof of identity (ID card or passport) and providers will also ask for proof of address (e.g. utility bill or phone bill). To complete the verification process, you will also need to provide proof of your chosen payment method (for example, a bank statement or photo of your chosen credit card).

Some providers require video verification. You have to hold your ID up to your head and a short video is taken. As far as I know, BingBong does not require this.

The German licence

Hardly any other topic has been discussed and reported on more frequently in the field of iGaming in the last two years than the new licence from Germany. I would like to present the most important points from the licensor of the BingBong online gaming arcade in a short version.

• 24-hour lock via "panic button":

  The new "panic button" is an invention of the German Ministerial Conference. You will find this button whenever you open a slot machine. If you press the button, you will be immediately excluded from the game. The exclusion is valid for 24 hours and cannot be cancelled.

• 5-Sekunden-Regel

  Probably the most questionable innovation in the entire State Treaty on Gambling. In all online casinos with a German licence, the time between spins must be at least 5 seconds. Autostart or fast spins are therefore no longer possible. In my tests, this took a lot of getting used to, but after a few hours I was "used" to the new reality. Unfortunately, it is still less fun.

• Deposit limit of 1000 euros per month

  Any player who decides to try their luck in a German online casino can deposit a maximum of €1000 per month. Another innovation that limits the player's decision-making power, but unfortunately cannot be changed.

Of course, the new/old Merkur and Novoline slots are the first to catch your eye! Finally, all our favourite games are back online. "Book of Ra, Fruit King and more are back! From now on: Only Greentube / Merkur and Novoline slots are available at BingBong. However, the number of available machines will increase in the coming weeks. We can be curious. I would like to present some of my favourite slot machines, including the RTP (return to player):

• Book of Ra – RTP 90,05 %
• El Torero – RTP 90,12 %
• Katana – RTP 90,07 %
• Power Stars – RTP 90,28 %
• Gold Cup – RTP 90,06 %
• Gladiators – RTP 89,97 %
• Fruit King – RTP 90,00 %
• River Queen – RTP 90,19 %
• King of Cards – RTP 90,29 %
• Pay Day – RTP 90,00 %

Many old classics have made their way to the online arcade, bringing a nostalgic flair back to the screens. However, the RTPs (return to player) are disappointing as we are used to much better odds on the internet. I really hope that BingBong will catch up with the rest of the competition here.

The makers of BingBong are giving you a bonus of 50 free spins for 10 cents right after you sign up! These can be redeemed within 48 hours of registration. Winnings must be wagered 50 times before they can be converted into real money. A maximum payout of 250 euros is really good, at other sites this is usually 100 euros.

Welcome bonus up to 550 %

This is a really good bonus package at BingBong, at least on paper. It is important that you read the terms and conditions carefully. Unfortunately, they are a bit lame and detract from the nice 550 % bonus. I will be happy to explain the terms and conditions to you in brief.

• Welcome bonus on the first deposit

  Immediately with your 1st Welcome Bonus you will receive a 400 % match bonus. But only up to 40 euros. The bonus must be wagered 50 times within 30 days.

• Welcome bonus on the second deposit

  With the second deposit welcome bonus, you will receive a deposit bonus of 100% up to 200 euros. This bonus must also be wagered 50 times within 30 days.

• Welcome bonus on the third deposit

  The third deposit bonus gives you a 50% match up to a total of 500 euros. Again, the bonus must be wagered 50 times within 30 days.

In terms of support and player protection, BingBong is of course very well positioned in accordance with the German licence. You can reach customer service via email, live chat or even a free hotline.

The support team is available every day from 8am to 10pm. You will find the live chat icon in the bottom right hand corner. The email address for contacting customer support is service@bingbong.de and the phone number is 0800 5895 434.

This is where it becomes clear that the operator of JackpotPiraten and BingBong is the same.

In addition to the 'panic button' option, you can also opt out via live chat or email. Of course, you can always withdraw your remaining balance. With the panic button, you will be able to access your account again after 24 hours.

When it comes to payment methods, I think BingBong is really well positioned. You can choose from the following methods: Visa, Mastercard, Trustly, Sofortüberweisung (Klarna), Skrill or Neteller. You can also deposit using e-wallet or bank transfer.

The minimum deposit amount is a respectable 10 euros. There is no minimum withdrawal amount. Both are very positive.

Unfortunately, cryptocurrencies such as Bitcoin are not offered as a payment method, and this is unlikely to be the case for German-licensed online casinos in the future. Google Pay, Apple Pay and PayPal, however, will be activated shortly, according to reliable sources.

For me, BingBong is the perfect online gaming library for anyone who wants to play a little bit and especially enjoys Novomatic and Merkur slots! The 5 second rule is admittedly annoying at first. But fortunately you get used to it. However, this does not change the fact that the RTP is unfortunately very poor. You might be better off with MGA operators if you can do without Book of Ra and all the other original Novoline / Merkur slots.

Finally, I wish you a lot of fun and the odd big win at BingBong!