Hi,
No problem with the betting provider. However, as a customer you are not appreciated, you can forget the bonus within 2-3 months:
Deposited in total : 3.664,54€
Paid out in total : 1.840,00€
Total lost : 1.824,54 €
Total BONUS to date : 0,- €
Converted as above and lost in this amount, request for bonus comes a nice automated robot with the answer:
We would like to inform you that after a thorough check, unfortunately no offer can be activated for your account.
The fact that there is no bonus for you at the moment does not mean that your account will not continue to be checked daily by our automated bonus system.
It goes without saying that you will be rewarded for your loyalty and activity with us in the long term and as soon as an offer is available for your account, you will see it in your account and also receive a personal message for it.
HAVE RECEIVED THIS MAIL 5x ALL AUTOMATICALLY WITH THE AUTOMATED BONUS SYSTEM what do I think defer is itself again
write to me :) ;
We are aware that there have been inconsistencies regarding the awarding of bonuses and we are continuously working to improve our processes to avoid such situations in the future.
Please be patient while we look into your matter. We hope that we can regain your trust and that you will continue to be part of our community.
and the best thing is that every normal person has a Lugas limit of 1000€ at the beginning, which I personally fill within 5 to 10 days BUT THEN comes a deposit bonus 😂😂😂 which is of virtually no use to me, the answer from Support ; yes you're right, we're sorry, even our own employees on the phone who spoke to me tell me that it's not right and that they themselves don't understand why Betano can't give me a bonus and that this is a big cheek with the above-mentioned balance sheet and that they can see this in the system and I should complain 😅
so the bottom line is that you can lose what it takes a bonus etc. or a thank you you won't get a customer appreciation at all :)
You can deposit, play, lose or cash out that's it
This review has been translated automatically