WestCasino: Community Reviews (Page 1)

I've actually always enjoyed playing here. However, the payout time is kept artificially long so that the player cancels his payout and forfeits his win. I've been waiting for 5 days now (after I had to verify myself again, even though it was a few months ago) and my payout still has the status "pending". I have never experienced this at any casino before and I have now made withdrawals at several casinos. The support is okay so far, but they can only really help with bonus requests or forwarding verification documents to the finance department. This was definitely my last depositor here.

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It is a super casino,there are always great free spins and many other bonuses.
the live chats and the customer service are super helpful and help with every thing.
It whatever problem there is the customer service can always help.
Are very customer friendly and super nice.

Please remember to open only one account and have fun gambling.
Had concerns because of the many negative reviews.
But I can only say: All thumbs up!

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I think it is actually a good casino - the design is quite nice - the welcome bonus is also okay - the verification was very simple and straightforward - there are many good game providers - my first withdrawal was very very fast and also without problems or constant back and forth - the live chat or support was also always polite and helpful - only there are in my opinion far too few deposit as well as without deposit offers

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Was once my favorite casino but has in my opinion massively degraded, unfortunately... hardly loyalty bonuses for existing customers. New players are attracted with great first deposit bonus and then as good as nothing appealing. Also partly exaggerated turnover requirements that make it virtually impossible from the bonus to earn a payout. Game selection is reasonable for all the players who want to search the standard online casino games :P Support is friendly and helpful

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The casino makes a very good impression
The game selection is relatively large in my opinion, so that everyone will find what they are looking for. The games run smoothly, without interruptions.
The verification took a day, which I find ok.
The bonus offers are not really a hoot in my opinion.
You have to deposit a lot to even get free spins without a deposit.

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So I find this casino very good, because there are always relatively many bonus offers. and you also get from time to time free spins without deposit.and the game selection I also find very good. in the casino I really like to play.I can recommend it in any case.can say so far only positive about the casino.and the welcome bonus Can also really really be seen.super

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i find the provider selection good
unfortunately you can deposit at all only from 20 euros so for 10 euro depositors no chance free spins without deposit there is only unfortunately wen ma at least 40 euros has deposited bonus wager is at 35x what is definitely legitimate a cool action is the calendar for Christmas from deposit bonus to free spins without deposit everything is offered that is a fair mix of both

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am already a while registered from time to time I try it, but so far no wins had. do not give up hope therefore I can not say how it is with the payout ... sometimes the games do not run clean but I'm used to other casinos.now and then good bonus offers ... someday will certainly come the day that I can report more ...but at the moment not yet.

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I signed up at West Casino a long time ago, and deposited for the first time last week Monday, so far so good .

Have also been able to achieve a 4 digit win.

I then sent everything on Monday, Thursday then came the mail that I am verified, and today 7 days later was finally paid out

It is a good casino with always available support but the payout takes viiiiiiiiel too long.

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For me one of the best online casinos with mga license. Excellent large selection of current slots available. The always friendly, multilingual live chat is available 24/7 for the players. Also nice are the numerous bonus options with deposit, there would be free spins or x-% bonuses uvm. And for the regular customers and Highroller also special exclusive bonuses are provided. This makes online gambling fun!

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West Casino is a relatively new casino on the German market. The online casino itself opened in 2017, with the German site following in 2018. The casino itself is operated by EveryMatrix Limited and offers casino fans around 1,000 games from all areas. The operators have intensified their efforts on the German market in the last two years and brought some virtual arcades to the market, where it is worthwhile to take a look. For this reason, I also want to take a closer look at this provider. All important information about the games, licenses and of course the best welcome bonus can be found below in this comprehensive West Casino review and experience report.
The nice thing is; that you get 15 games after registration "15WEST" + 20 spins in Book of Dead at phone verification.

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It could actually be a good casino if not for the long payout time ! Games run flawlessly
If you have any problems you can contact the friendly support !

Verification went within 24 hours!

Only with the withdrawal you have to bring patience, I had to wait 6 days for my first withdrawal! This is of course clearly too long for a good casino!

Conclusion: You get your money, games run smoothly and are abundant!
Patience with the payout

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Luck on board, self-confidence and responsible behavior when playing should bring everyone. Then the wins also come. Service and support very friendly helpful quickly on the spot no matter what is consultations or explanations to the smallest detail am fully satisfied with everything I can only recommend the slot games well look and inform then you know which slots you have to play for the wins. And the bonus program complete week every day bonuses for everyone what's there

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West Casino has a great selection of games to offer. There is certainly something for everyone. The payout time is like any reputable casino. Payment options are also industry standard
What struck me as absolutely positive is that West Casino continues to accept pay Safe Card as payment. This is not the case everywhere. The support is available 24/7. Friendly, fast and helpful, the bonus offers could be even better

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It is definitely a casino that I will not play at again. What good is a huge slot offer if I have a payout limit of 2000 euros a week! at least that's what it says under the payout info.
Apparently there is the possibility to request an increase of the limits via the account manager. On my mails the does not even answer!

The verification alone took 4 days. I was not even informed that a document is not recognized. And that although this has been ok at umpteen other casinos.

One advertises with very fast payout. Duration in my case: 5 days!

There are 100 better casinos!

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Signed up with West last week. Made just under 3k win. Verification was through within two days, I had to submit documents once but all without problem. First withdrawal (1990€) was approved after two days and 3 days after request in my account. Now I have to wait a week as the limit per week for withdrawals is 2000€. Could again made a win of 900€ which I can withdraw next week, so no details yet about follow-up payout. Customer support is always available and eager. Can really recommend the casino. Serious provider and if you adhere to the bonus conditions, the money is also paid out as quickly as possible.

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In the beginning, I really liked playing there. Among other things, games from Habanero are still playable there. There were also really many wins, I was very satisfied. Payout takes a little too long.
Until... yes until last week there was a complete update or similar. I could see that, because my scores were simply gone in some Habanero games. I paid in then still further, but somehow nothing ran more. Nowhere! And then they also reduced the deposit methods. Sofort with Klarna is shown in the bank information at the bottom of the homepage, but you can not deposit with it (not released in the account). Have then always been able to deposit with instant transfer, but since last week, my bank there is no longer available and will no longer be available. So there is only Mutchbetter or similar. But I don't want that.... So, I will again put a casino ad acta. Too bad!
PS: Deposit bonus there is a lot, also free spins, which you can get through the support (which, however, mobil nicht funktionier)

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The casino makes a very tidy impression.The game selection is sufficient, although this is of course subjective..Whether the game selection is sufficient, everyone must decide for themselves.The verification took a day, which I find ok.The most important thing is but, the Eratauszahlung and the subsequent payment was the next day on my Neteller account.The bonus offer is not the roar, you have to deposit a lot to get the free spins.

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All in all, westcasino makes a good impression on me. Especially those who are looking for alternatives to German online gaming arcades should have fun here. Personally, the casino is too superficial (blockchain / crypto casinos, this is the future). I say superficial because I have been waiting for a week for a withdrawal that was already approved and confirmed by email as paid out and the only answer I got from the live support was that it was paid out... In my opinion, the seriousness of how casino employees deal with my withdrawal issues is one of the most important indicators of customer satisfaction. And there westcasino has failed all along the line (at least for me).

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West is a good alternative to other casinos

Only unfortunately withdrawals take over 2 days.

Are only 100 euros, but I wanted to test it. Therefore, I can only agree with the previous speakers, even if the money eventually arrives, something like this in today's digital age, especially with eWallets is no longer sustainable.

The second point of criticism: The support in the chat works with Google translator and also seems to be not very well trained. They don't answer questions directly or give clumsy, ignorant answers.

And what also bothers me a lot is that you don't even know when you are verified, because it is not displayed in the profile.



Now the positive aspects:

Deposit with cash to code available

No new rules yet

Many games

Verification went on for a few hours

Slot tracker hits

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I would not recommend the casino, I was already verified before the withdrawal. You have a weekly withdrawal limit of 2000€ and the casino really takes its time. Under 7 days nothing goes there and if you write to the support, you may well wait 2 days for a prefabricated answer. On the whole, I will not deposit any more euros

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have the site times tried because I heard that you get more often times no deposit free spins. Registration and verification went quickly. the whole concept is good. However, nothing special. what comes with very strange that you have a minimum payout of 100 euros. that is actually an unding. but I do not really bother now because I do not pay out under 100 anyway. the aforementioned free spins remain so far but out. Too bad.

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Have actually enjoyed playing there. Unfortunately, they now have a minimum payout of 100 euros. For me as a low roller uninteresting.

Bonuses are always good. Often there is turn the wheel for deposit bonuses. Could desöfteren then already times pay out.

Support is always nice and helpful.

Payout has always taken 2 to 3 days, but always arrived.

If the minimum payout was not 100 euros, it would have become my regular casino

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WestCasino is for me just in the bonus offers far ahead. Every day changing good offers with many different facets. The minimum payout is set a bit high but fun comes :) many slots from many providers offer a lot of variety and it should never be boring. There are no regulations which is the most important aspect for me. Support is always quick to respond even if the payout always takes a while

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So the casino is well done. All games run smoothly and there are no re-regulations. But that you have to wait for a payout of 380 € over 7 days, is already a cheek. First withdrawal went quite quickly.
The support writes constantly "the financial department is processing this" but nothing happened for 6 days
Anyway
Had the patience and have not done them the favor to gamble everything again. Bonuses I do not use and therefore only one star.

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The game selection here at Westcasino is enormous. The support took care of my request in the best possible way. It was fast, friendly and also very helpful. You get an almost daily selection of bonus deposits that start at $20. My verification went through within a day. The only thing that disturbs me so far at the casino is that you can make a withdrawal only from the sum of 100 €

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2 deposit bonuses.
Larger wins remained, until now, out. It is possibly still something expandable. But on the whole, I am satisfied for the time being with the "Westcasino no deposit", "first and second deposit bonus" and generally with the Westcasino right
Live chat was also immediately possible and I was competently advised or they could quickly help me with my request.give two thumbs up for the * westcasino*

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The site - its layout, design, functionality - is very good and up-to-date. Fresh, modern, visually appealing, user-friendly.
They are very friendly and responsive to (almost) all their communications (chat, emails). Live chat seems to work at least most of the time, if not 24/7.
They have a great game selection
I also made a few deposits and withdrawals and ended up receiving my money.
With my last two deposits I was credited with a generous amount of free spins with no turnover for, which I really appreciated

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I have so far no good experiences with the casino
Pages hang up often from time to time. Pictures order repeats itself very often.
Often thrown out of the game allegedly connection problems when you are winning something, then no more wins.
Support did not have the feeling that they want to help you, they just want to introduce new bonuses. The answers seem to be rather 0/8/15.
I will no longer make a deposit there
Wish everyone else good luck anyway

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Verification already takes two days and still not ready for withdrawal. in the meantime, my withdrawal was simply canceled. if you ask in live chat, you always get the same answer: everything will be fine. At other casinos everything is ready in 24 hours. Documents can only be sent by mail. status can not be seen online.

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