First of all though, the site is very well laid out with very few "cutouts" and has most of the games I usually play.
I had occasion to contact customer service twice and both times they responded within 3 minutes. and perfectly handled with very professional and knowledgeable staff.Except for slow (quite slow) payouts, I can't find any drawbacks. I am very happy with the platform. Just give it a try
From live chat always unavailable then provided misinformation in rwgiards to why i didnt get the daily challenge reward. So i have to wait up to 21 days for the esculated problem to be solved. Still waiting to hear back. I hope they would bother to contact me directly when finally crediting the reward as i received a email today about boom of dead spins but i came with a match offer on top and it looked like a generic email not from support team
In itself very good platform
however, until now there were hardly any promotions, which requires that you always have to deposit to test the platform
Also, the support is not always as helpful as you know it from other casinos. The game selection is very good, however, which should be presupposed nowadays and is therefore no longer special. Nevertheless, I had a good time there. but doubt that I deposit there again
Great games selection of many well-known manufacturers. There should be a favorite provider for every gamer. So for me anyway. the site runs smoothly and is fast. I can only comment on the bonus offers, because they are really rare. The support is easy to reach and helpful. Deposits go like everywhere else also very well, to the payouts I can unfortunately say nothing, because it is unfortunately not yet come to that.
In the PlayFrank online casino there is a very good selection of games, you can find everything you like to play. The support is ok not better but also not worse than in other online casinos. Through the game selection, the fun factor is also present. About the payout I can not say anything but as I can read here it goes quickly with some and with others takes a while. Now to the negative, unfortunately, bonus offers are as good as not available which is a pity because I personally play mostly only with bonus but for people who like to play without bonus, this online casino is recommended.
Game selection is quite good, I have found almost all my favorite games there. First deposit bonus is not bad either. Program loyalty is also on plus. Unfortunately there are very few promotions, gifts or anything else. Support... goes... sometimes you have to wait a long time... overall not bad, but also nothing special... can I say, bit boring. I find it a pity that after page modernization have deleted aaktiviteten... like new start
This review has been translated automatically
acceptable
16th Jul. 2020
O****1
Very helpful chat
Bonus offers
show review of PlayFrank
Fun Factor
average
Software/Game Selection
good
Bonus and Promotions
average
Support
good
First Withdrawal
11-14 days
Follow-up Payout
5-8 days
Hello,
for me personally, this online casino is nothing. In itself, it is not wrong to play there, but you need at the first payout already more than patience. Do the standard processes of verification, you wanted more afterwards (screenshots with casino page in the background eg.) well, after you have done everything and sent it went uphill. Had to wait 5 days - but the money arrived. So for people who are very patient, this casino is optimal. Trustworthy and payouts also work - as I said, it's all a question of patience
The casino is clearly structured and has a nice design. Unfortunately, there are quite few games and the loading times are extremely long, so that the fun factor goes through the eternal loading towards zero. The support is unfortunately quite unfriendly and the verification takes half an eternity. Only the payout can score very well here.
unfortunately, the seam, at least the games with me very lagging, which makes a play sometimes rather a torture instead of relaxation. often this also leads to the abort of the games in the middle of a session or to long loading times because allegedly the connection is broken again
should someone not have the problems, he can be happy about n nice oc with quite good bonus offers
Can play but nothing special, verification is a bit tiring and takes time. In advance, this is unfortunately not possible. I was booked with deposits simply bonuses that I did not want to have also found no function to cancel... So it came that I gambled away my wins because I was playing with bonus
This review has been translated automatically
good
31st Jan. 2020
Anonym
Payment
Everything except the payout
show review of PlayFrank
Fun Factor
average
Software/Game Selection
good
Bonus and Promotions
average
Support
average
First Withdrawal
0-48 hours
Follow-up Payout
no ratings yet
Website sometimes does not load at all, games have aborts, in any case you can not play in this casino in peace. Game selection is also not really that big... Support is also rather average. The positive is only the payout that was processed quickly and where not even my documents were requested.
Been playing there for about 5 months. For me one of the best casinos. Slots run 1a. Game selection is ok. Payouts are processed within max. 2 days. Sometimes faster. After the approx. 4 payout, a verification was required. I sent the documents on a Friday and one day later the account was verified :) Never been so fast. The support is top and mega friendly. Bonus offers could be better
My experience: eaten 50 megabytes from the phone in 5 minutes. The page hangs like no other. The support is stupid when you ask more questions.... In general there was never anything positive. E mail notifications I have partly only 7 days later answered. This casino is not worthwhile.
Whenever a new casino is introduced here on GJ, I "have" to try it out, of course. In my first test, I did not notice much negative - however, the "important" Play n Go slots alá Book of Dead are not available here. That is a very big drawback for me. Otherwise, you can definitely take a look at this casino and test it for yourself.
Top support, fast verification & payout, clear bonus + fair
Unfortunately no PlayNGo i.e. no BOD :C
show review of PlayFrank
Fun Factor
very good
Software/Game Selection
average
Bonus and Promotions
very good
Support
very good
First Withdrawal
0-48 hours
Follow-up Payout
0-24 hours
Absolutely reputable casino.
deposited 25 euro, cashed out 1270.
Deposited money is used up before the bonus, i.e. if you win directly you can decline the bonus and cash out
Bonus 35x and then converted to cash, no MAX payout on bonus money. Max 10,000€ per week can be cashed out. You will be notified about Max bet when joining the slot ect. REALLY SERIOUS.
Had from my 100 Starburst freespins about 10€ bonus balance. Sucked around and landed about 1000 euro hit
Withdrawal 1 day later without any problems.
Support really good and friendly.
If Play n Go was also available 5/5. so I would give 4.5/5 but only because of the game selection.
I can only recommend the PlayFrank casino to a limited extent. The website sometimes loads too long, or NOT AT ALL. Game selection is quite in order. Bonus and offers are also rather meager. The support is unfortunately not so good, makes you wait too long and answers too late.
I spent a few hours in this casino to even be able to write this review.
My deposit was processed immediately, as usual.
However, I did not claim any bonus and just started playing with my balance. The first withdrawal was really fast!
The support is very friendly and deals with problems openly and honestly. They try to help you and you notice that with every request you make
Conclusion:
The game selection is great. The support is friendly and therefore I can definitely recommend this casino!
This review has been translated automatically
good
1st Oct. 2019
Anonym
Large selection of games
Nothing so far
show review of PlayFrank
Fun Factor
average
Software/Game Selection
good
Bonus and Promotions
average
Support
very good
First Withdrawal
no ratings yet
Follow-up Payout
no ratings yet
Nice design,great game selection Actually a super casino,great willkomensangebot,nice support,special offers but only for players who deposit more often otherwise super site!I personally miss the Play n go games.veriferizierung went actually in reasonable time from stat. All in all definitely worth a visit
I tested this casino yesterday, from the presentation I find it quite ok, for which it is new on the market! Unfortunately, Play and Go, so no BOD, etc. and the verification takes a long time, were 3 days for me, which is much faster elsewhere. A payout I could not play me, so I can not rate that, but I will catch up when
I hang on the page more in the loading screen than that I play. No matter what game, it just takes forever to load. When I go to the homepage, everything is ok. As soon as I am logged in, only disaster. Annoying, so the whole thing is no fun. Deposit and bonus works fine. However, I am not convinced.
Reliable fast payout, polite live chat, good bonus
Too few bonus offers
show review of PlayFrank
Fun Factor
good
Software/Game Selection
very good
Bonus and Promotions
average
Support
good
First Withdrawal
2-6 days
Follow-up Payout
0-24 hours
Actually a super casino, great welcome offer, polite live chat, fast problem resolution, after document verification fast payouts but unfortunately far too few bonus offers, including no no deposit bonus, or special offers for players who deposit more often otherwise super improved site! Many different and good game selection