The casino started out rather weak and has dropped off sharply.
There are hardly any bonus offers for customers anymore, although you can get hold of freespins from time to time via Facebook, but almost nothing comes by email anymore.
The highly praised advent calendar is just a sad remnant of what it used to be.
The bonus points for customers were discontinued without any warning. Even though even today the site states that these will be coming back soon, the support clearly denies this. These will no longer exist, nor can you redeem any points you may have had.
The site has not been changed much since the opening of the casino and has unfortunately simply stopped in time.
Also, thanks to the introduction of the affilate program, there is no longer a bonus when you refer a new customer, but now anyone can become a partner of Platincasino.
The tiresome topic of support. From very friendly, helpful and competent is unfortunately nothing left. The waiting times are eternal, you often get ironed over the mouth, questions are simply ignored and answered with standard copy and paste.
Withdrawals, however, are unnecessarily protracted with full dedication, documents must be submitted several times. Complaints about individual support employees are pretty pointless, because the same employees that you might be angry about in live chat also read and answer your emails.
This review has been translated automatically