Overall one of the better casinos I have played in, I had verified directly and therefore the withdrawal went accordingly fast. All withdrawals thereafter were done within 24 hours, the games ran smoothly and without crashes. The selection of games is pretty good, here are the most important (from my point of view) served: Gamomat, Play n Go, Netent, BTG, Microgaming, Yggdrasil, Pragmatic, ...
With the bonus I found especially good, if you make Bonus Hunts that bonus games are noted. Even if you are at 0.00 € is then which games still have to be played. Thus, one does not violate the rules as with some other sites (with some sites at 0.00 € simply the bonus is deleted or converted to real money for small amounts, collected free spins are then simply invalid or the win is not paid out)
Apart from this aspect, however, the bonus practice at Platin Casino is not so great, if you are not a VIP then there are rather rare bonus promotions and mostly these are also really bad. You get partly free spins with a max cashout of 100 € and 70x wagering. Unfortunately I have to pass. And if a rule is unclear you can not rely on the support, because this refers to the rules and often does not understand them themselves.
Much worse is that the support probably sometimes just falls asleep, otherwise I can not explain that I sometimes have to wait over 30 minutes for an answer and sometimes none came. And if then written back then comes rarely what qualitatively usable. Is definitely below average, but at least he is friendly.
I find it good that the player protection functions have always worked perfectly. The casino has looked worse in my early days, but must say compared to before it became a really good casino.
Adjustment of the rating 17.05.2020:
By now I have the Platin rank there a bit longer and can only report positive things. Even four-digit payouts are processed in an hour. The VIP support books one just so 100 € bonus with 15x Wager and max. 1000 € cashout pure. Also the days before is almost always booked on request, I do not often ask but I think that it is quite a lot of bonus what I get. I am surprised about the even faster payout than in the Gold VIP. There almost everything was confirmed within 8 hours, now it is rare that it takes more than 1-2 hours. Therefore, I am very satisfied with the VIP system.
Only negative points are that the free spins now cost 100 to 200 points and you get 10x 0.50 € spins but the max cashout is still at 100 € and the wager still at 75x. This makes it very unlucrative, it is worth it to collect points through the double turnover rate there and wait until you drop back to gold. Real money is available from 1000 points and that corresponds to a turnover of 10,000 €. Then one receives 10 € real money. Therefore, the per se is <Rewards Carnival>still very bad. I still hope that there are still adjustments carried out gradually.</Rewards>
This review has been translated automatically