Pelaa: Community Reviews

Another fantastic casino from Genesis Global. What I like about this casino is that they regularly send promotions for free spins as well as match bonuses that can sometimes be 100% for existing customers, not just new ones! They have a great selection of games, and there are few that are restricted with bonus funds
unfortunately payout i did not have here yet. if there will ever be payout i will change my post

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All in all, highly recommended, but very important to read the terms and conditions before playing.
It is best to internalize them completely, then no complications can arise.
If you do not like the terms and conditions for any reason, please do not play.

But if you stick to everything, you will have a fantastic gaming experience.

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I deposited twice at this casino and I have since deleted my account. After my second deposit I won 200 euros which I cashed out. Although I already sent my documents via email after my withdrawal, the withdrawal took 9 business days. This is an indictment of poverty. With good online casinos the win is already a short time later on my account

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On 30.10.19 I had fulfilled all bonusbedingen and have then requested a withdrawal. Then my account was blocked because I allegedly requested a self-exclusion. After 4 days, this was clarified after several mails and account reactivated. After several inquiries regarding the payout was confirmed to me that the payout was released on 6.10.19 and I should wait 2-5 days. On 12.10.19 I should, after I asked again, send my account statement to prove that the money was still not there and now it says the transaction was carried out by the casino but Trustly is processing this and I should be patient. Meanwhile I think there is nothing more to come. I have not experienced anything like this

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On 10.10. registered and deposited, since 11.10. account blocked, because of security check. Since then, despite several requests, nothing has happened. I do not want to know how long it will take if there should be a payout. Best to sign up and verify or immediately - fingers away from the store!

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First impressions count - especially with online casinos. Since I liked the look of the site and I did not know the site, I registered and played right away. Here came the first problems. The slots hang partly very and the general loading times were much too long (tested on the desktop with Firefox & Chrome). Although the game selection is very good and the design is great, it's not much use if the technology doesn't do what it should or must

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The site has a large game selection that I find great.
Negative, however, is that always hangs or you fly out
This should be fixed.
Game fun is given.
Nevertheless, this is very limited by the hangs.
Verify I could not yet.
Pay out also not.
The rating will be adjusted if that changes.
The support seems to be friendly.

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Unfortunately, it has been at this casino so that games which I have played again and again had dropouts and threw me out of the game. The money for the spin was of course deducted. The worst part is that the support kept saying that everything was fine. Through these dropouts I have lost about 200 euros (2-5 euro spins)

If these interruptions had not been, I could draw a positive conclusion
After I lost the money and the support did not want to help me I closed my account.

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I came across Pelaa a few months ago because I regularly play at other casinos of the Genesis Group. They all don't differ much from each other. The game selection is okay, the support, which I have so far only encountered in English, does not pull out any trees. Acceptable, nothing more. There are regular bonus promotions for depositors, the welcome package is okay. Verification is easily through within 2 days, withdrawal was on the account the next day. Grds not a bad choice. Read bonus terms and conditions when using bonuses!

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Deposited yesterday, played with bonus.
Could play quite a long time but unfortunately nix bring to the payout.
Support was nice and friendly. Games ran smoothly. For withdrawal and verification I can not say anything. Verification before not possible
It makes at least the appearance that everything is ok there, will soon deposit again to see how fast they pay out and verify. Rating will then be updated

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