GambleJoe Rating
Pro / Contra
User Rating (10 Ratings)
Latest User-Rating
good game selection
-
Very good game selection, Nice and helpful support, Great bonuses, VIP status
Very strict regarding their terms and conditions, for withdrawals you need a lot of patience despite VIP status, multiple verification for withdrawals despite VIP status
Many games
Long payout period
Games selection
Very bad service for payouts!!!
i can not say anything
is in the comment
show all reviews of Pelaa
good game selection-Another fantastic casino from Genesis Global. What I like about this casino is that they regularly send promotions for free spins as well as match bonuses that ... read more
Very good game selection, Nice and helpful support, Great bonuses, VIP statusVery strict regarding their terms and conditions, for withdrawals you need a lot of patience despite VIP status, multiple verification for withdrawals despite VIP statusAll in all, highly recommended, but very important to read the terms and conditions before playing.
It is best to internalize them completely, then no ... read more
Many gamesLong payout periodI deposited twice at this casino and I have since deleted my account. After my second deposit I won 200 euros which I cashed out. Although I already sent my ... read more
Games selectionVery bad service for payouts!!!On 30.10.19 I had fulfilled all bonusbedingen and have then requested a withdrawal. Then my account was blocked because I allegedly requested a self-exclusion. ... read more
i can not say anythingis in the commentOn 10.10. registered and deposited, since 11.10. account blocked, because of security check. Since then, despite several requests, nothing has happened. I do ... read more
Accepted Payment Provider
We list all payment methods that the casino offers for players from your country.
Deposits & Withdrawals
| Minimum deposit | 10 € |
| Minimum withdrawal | 10 € |
| Maximum to withdraw | 5.500 € / week 22.000 € / month |
| Withdrawals during the weekend | yes |
| Payment can be canceled manually
The requested withdrawal can be canceled at any time without the help of support / live chat. |
yes |
Support
| Live Chat | yes |
| Phone | yes |
| Email support | yes |
Game provider
General data
| Year of incorporation | 2018 |
| Casino Operator | Genesis Global Limited |
| Casino Games | 1.300 Games |
| Currency | AUD, CAD, CHF, CZK, DKK, EUR, GBP, NOK, NZD, PEN, PLN, RON, RUB, SEK, TRY, UAH, USD, ZAR |
| Languages | German, English, Finnish, Norwegian, Swedish |
Contact
License(s)
| Country | Licensing Authority | Contact |
|---|---|---|
 |
MGA - Malta Gaming Authority |
Forum posts about Pelaa
[solved] Pelaa.com // Really only high emergence or yet scam-out at German players?
Anonym wrote on 25.06.2021:
"I was able to make 2 withdrawals at Pelaa some time ago via Neteller ( so also deposited ) . And that without any problems . However, the last deposits always said '' Verify your account `` . As if one possible
Payouts now wanted to..."
[solved] Pelaa.com // Really only high emergence or yet scam-out at German players?
K0di84 wrote on 25.06.2021:
"Hello,
I have the following problem with pelaa.com:
Deposited and won just under 3k. Account verified which has already taken forever (about 2 weeks) now I have 3 open withdrawals (see screenshot)
I have written to the support 72h after the..."
(Good) experience with Pelaa?
fabi294 wrote on 20.06.2021:
"Hello to the round,
Have any of you had a good experience with Pelaa Casino?
I registered there Friday and won a bit - since then the payout is pending
I know it's not even 48 hours ago, but there are so many horror stories on the..."
[solved] payout problems
Anonym wrote on 09.12.2020:
"At Pelaa Casino (Genesis Group) currently the same... have times ne complaint to the mga submitted, let's see if there what comes back
Greetings"
Pelaa Casino - Account locked
Anonym wrote on 07.12.2020:
"Hello all,
this is my first post in this forum here. I write here because I currently do not know what to do and I have not yet had such a situation
I played at Pelaa Casino last week and made small deposits, totaling about 350 euros
With..."
Approved Online Casino
Pelaa has been extensively tested and being approved from our end. In order to make a significant assessment, we have looked at various features of a reputable online casino.
The main criteria are: usability, assortment of games, bonus and promotions, customer support services, protection of players and the progress of deposits and withdrawals.
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