Duelz is a provider that wanted to specialize in mobile gaming and did not want to give a bonus, however, the site also works on the computer without problems. That you do not want to give a bonus was deleted, it is currently a 100% bonus for everyone and for players who have deposited there are irregularly again and again free spins via email or SMS. Partly twice a day each 10 pieces and often for a long time (eg the whole week).
The site itself is somewhat confusing, the game selection compared to other portals rather average. According to my last knowledge it is possible to create favorites and display the last games. There are also duels that start automatically and you play against other games. By making wins, you hurt your opponent's health points and items that reflect, increase or decrease damage or simply add some damage are supposed to provide more excitement. There is a ranking system, but there is no use to play these duels unless you enjoy them. Rather, they encourage you to buy boxes with hidden items for money. In my opinion, the concept of Voodoodreams should have been at least partially followed in this respect.
Withdrawals were unexpectedly fast and without verification up to the 2300 € limit, already the first withdrawal was confirmed after 30 minutes. Generally, it took at most 2 hours until something was paid out. But I found the counterpart of the deposit a pity, here they offer only a few options for depositing (after all PSC).
I would also like to criticize the player protection, which can only be set up by the support, in live chat or by e-mail. The support takes a task there at least a little more seriously than in some other casinos and locks you directly without detours, the reason is possibly still asked to know whether the lock should be dissolvable or not. The process takes less than 5 minutes, but limits, self-exclusion, ... should be in the hands of the player and can be regulated by him at any time. There is no reason not to integrate this technically. Small plus point, one is then blocked in all networks of the provider and does not have to be blocked in each casino individually.
//Nachtrag 15.07.2021: It has happened a little in the meantime and so would like to write down the changes here:
- Duels are no longer brought to the fore and no longer exist felt, for me this is a clear plus point to before
- Free Spins are no longer without turnover requirement but mostly 35 to 45 times to implement. That takes the Attraktivtät something out. But for lowrollers it is still almost daily 10 FS. These stop coming after a payout for an indefinite time.
- Unfortunately, the site has been completely ruined as far as optimization is concerned, the deposit process and also opening the games and navigating the site in general just feels unfluid and slow.
- The support has deteriorated significantly, he could earlier still flawless German and understand the request so we are now in the call center level. Although still friendly, but it's worlds between to before and after.
- Deposit options have been expanded, there are now Klarna, Rapid, giropay, trustly, Muchbetter, cashtocode, paysafecard, neteller, skrill and flexepin. Before there were only 3 of the mentioned deposit options.
- Player protection is now at least partially possible without support, also you have to wait 5 minutes after you have played for an hour
This review has been translated automatically