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Today 3,58 € win
required turnover € 179 achieved
Remaining cash 0.02 cent
What do I do with so much money?
Does anyone have any good investment ideas?
I also requested a withdrawal to credit card at 11am yesterday but I am shown 2 withdrawals once completed and pending no idea what is going on there have paid out several times was in 1-4 hours on account
Worst side, I have been waiting over
65 hours for my payout of €300.
Nothing is happening.
Payout should go to mypaysafecard. I have never experienced that they make such faxes sonnenspiele.de I advise against the say the problem... is with Paysafe but I have the mail from paysafe that everything works smoothly with them.
SO WHAT ELSE CAN I DO?
I WOULD BE GRATEFUL IF SOMEONE COULD GIVE ME A FEW TIPS.
PLEASEshow more
@btssultan: In their history it says STATUS: Pending because this guy from the live chat says they can't transfer to paysafecard because my limit at Paysafe is reached (but I have Unlimited)
Paysafecard writes to me that my account has... been checked again and there are no problems. Earlier the live chat said that Paysafe has a problem again, but Paysafe does not know of any problems.show more
@Kaikeck: Great answer but I'm only allowed to or I was only shown Paysafecard for the payout and since the money is not even in my player account I can't even cancel it and choose another method. Support says there is nothing... they can doshow more
@SilentQueen: So it looks like I tried today in the live chat but was always logged out shortly before by Sonnenspiele because of inactivity. I could bet tomorrow exactly the same game and since no one is in the mood to do anything on the... weekend I will maybe hear or read something from the support on Monday at the earliest. It's always the same I think they only have one person in customer service and he will have messed up the payout somehow. People I advise you just don't deposit anything there the whole slots run so underground there are 100% no serious people doing it.
I'll wait until 9pm if I don't have anything on Paysafecard by then, I'll contact GGL and report the whole place. I have everything I need (screenshots)show more
@Cideone86: GGL does nothing, I also had a case with Wunderino. They had blocked me for transactions and never gave a reason for this. So I could neither deposit nor withdraw. I then left a review on Trustpilot and they took care of it.... Sonnenspiele only had 3 reviews there and no response, so I can't even recommend it to you.show more
" The GGL is not responsible for the enforcement of civil law claims"
I asked the GGL at the time. After a few weeks... they wanted screenshots. It was October. Then heard nothing more until January. Then I wrote a review on Trustpilot and they responded.show more
If you have not violated any rules or are waiting for money that was freely obtained with a depositor, I would set a deadline or write to support by e-mail and at the same time send it to Merkur or other offices in CC so that they... can see that other offices are involved
This has usually helped me, otherwise it usually helps if you write that you have also contacted your lawyer in BCC with this letter if no payment is made by the XYZ deadline.show more
@frapi07: Always a cool excuse from the GGL. However, it is responsible for monitoring and is therefore actually the point of contact, as the provider is not fulfilling an obligation here.
That's why I'm furious with these... would-be authorities, pretending to protect players and the like and how important the focus is on the player and having 0 interest in inquiries on such topics.
They're only interested if it's quick and easy and preferably makes money, then they're right there.show more
@btssultan: Yesterday I heard again the excuse that Paysafe has a malfunction... it is always the same support agent in live chat and email so I am also firmly convinced that this operator is pure bullshit. In addition, there are all the... slots that just run undergroundshow more
@btssultan: Yes, other licensors accept complaints of this kind. Whether they can then exert a lot of pressure is not really decisive, but at least they try to mediate and help. Even the MGA can't force casinos to pay, so if an OC still... doesn't want to pay, you have to take legal action.show more
@frapi07: I would be interested to know what the problem is? Paysafe says nothing wrong and I believe the German OC are obliged to pay out unless I have violated any conditions but the guy said they have already processed it.
Still no... payment receivedshow more
@Cideone86: Yes, I suspect that they are either holding your payout (for whatever reason) or that it was actually carried out. You can no longer cancel it and if they have processed it, then I really suspect that there was a technical error... somehow. There shouldn't be any problems with the bank. You can try contacting GGL, but a) it takes an extremely long time and b) I think they will refer you to paypal or something. Unfortunately, there's nothing you can do at the moment except wait, because otherwise you could cancel and pay it out using another method. Bank transfer for exampleshow more
@frapi07: If they would give me the free choice without me having to deposit something otherwise I would have to wager the depositor amount + the 300€ at least 1 time or???? I don't know that exactly and I don't want to take that... risk because the slots are even worse than anything else I know or the whole site seems more and more suspicious to me constant disconnections I still had 58€ on it after paying out the 300€ I couldn't get into any free spins or anything else there was just nothing.show more
@Cideone86: no, you only have to wager the deposit amount. I also paid out €35 there. I deposited €1 with Trustly, wagered it and then paid it out. It was instant.
Otherwise I can't tell you how you should act. They think they have paid... it. Send them your Paypal account next week and show them that nothing has come in yet. Otherwise I'm really at a loss. The support is useless anyway.show more
@VirusGER: Yes, it's all just luck... funny with 5 free spins in manufacturer mode they almost always pay and in real money mode, you can do 200 spins on 2 cents at German scumbags and get nothing.
Nisimaus49
57 Comments to: Easter
write a commentoldschoolmeisje
required turnover € 179 achieved
Remaining cash 0.02 cent
What do I do with so much money?
Does anyone have any good investment ideas?
This comment has been translated automatically
Cideone86
11th Apr. 2025 at 05:28 pm CESTThis comment has been translated automatically
kLiK1337
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SilentQueen
10th Apr. 2025 at 11:24 am CESTThis comment has been translated automatically
Ariana
10th Apr. 2025 at 09:18 am CESTThis comment has been translated automatically
Sahip74
10th Apr. 2025 at 08:35 am CESTThis comment has been translated automatically
verflucht187
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Cideone86
11th Apr. 2025 at 05:31 pm CESTFor me it says since Monday 16:30 withdrawal status : pending
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Cideone86
12th Apr. 2025 at 01:24 pm CESTThis comment has been translated automatically
Schnorbi87
10th Apr. 2025 at 06:28 am CESTThis comment has been translated automatically
Fweineck09
10th Apr. 2025 at 03:09 am CESTThis comment has been translated automatically
GiJoe2
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Phill030
10th Apr. 2025 at 01:19 am CESTThis comment has been translated automatically
btssultan
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Cideone86
10th Apr. 2025 at 12:53 am CESTThis comment has been translated automatically
Cideone86
10th Apr. 2025 at 12:51 am CEST65 hours for my payout of €300.
Nothing is happening.
Payout should go to mypaysafecard. I have never experienced that they make such faxes sonnenspiele.de I advise against the say the problem... is with Paysafe but I have the mail from paysafe that everything works smoothly with them.
SO WHAT ELSE CAN I DO?
I WOULD BE GRATEFUL IF SOMEONE COULD GIVE ME A FEW TIPS.
PLEASE show more
This comment has been translated automatically
btssultan
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Kaikeck
10th Apr. 2025 at 01:51 am CESTThis comment has been translated automatically
Cideone86
10th Apr. 2025 at 02:13 am CESTPaysafecard writes to me that my account has... been checked again and there are no problems. Earlier the live chat said that Paysafe has a problem again, but Paysafe does not know of any problems. show more
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Cideone86
10th Apr. 2025 at 02:17 am CESTThis comment has been translated automatically
SilentQueen
10th Apr. 2025 at 11:20 am CESTThis comment has been translated automatically
Cideone86
10th Apr. 2025 at 07:24 pm CESTI'll wait until 9pm if I don't have anything on Paysafecard by then, I'll contact GGL and report the whole place. I have everything I need (screenshots) show more
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SilentQueen
10th Apr. 2025 at 07:27 pm CESTThis comment has been translated automatically
frapi07
10th Apr. 2025 at 11:20 pm CESTThis comment has been translated automatically
Cideone86
11th Apr. 2025 at 12:21 am CESTThis comment has been translated automatically
frapi07
11th Apr. 2025 at 12:31 am CEST" The GGL is not responsible for the enforcement of civil law claims"
I asked the GGL at the time. After a few weeks... they wanted screenshots. It was October. Then heard nothing more until January. Then I wrote a review on Trustpilot and they responded. show more
This comment has been translated automatically
btssultan
This has usually helped me, otherwise it usually helps if you write that you have also contacted your lawyer in BCC with this letter if no payment is made by the XYZ deadline. show more
This comment has been translated automatically
btssultan
That's why I'm furious with these... would-be authorities, pretending to protect players and the like and how important the focus is on the player and having 0 interest in inquiries on such topics.
They're only interested if it's quick and easy and preferably makes money, then they're right there. show more
This comment has been translated automatically
Cideone86
11th Apr. 2025 at 09:26 am CESTThis comment has been translated automatically
frapi07
11th Apr. 2025 at 10:11 am CESTThis comment has been translated automatically
Cideone86
11th Apr. 2025 at 02:58 pm CESTStill no... payment received show more
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frapi07
11th Apr. 2025 at 03:09 pm CESTThis comment has been translated automatically
Cideone86
11th Apr. 2025 at 05:26 pm CESTThis comment has been translated automatically
frapi07
11th Apr. 2025 at 05:31 pm CESTOtherwise I can't tell you how you should act. They think they have paid... it. Send them your Paypal account next week and show them that nothing has come in yet. Otherwise I'm really at a loss. The support is useless anyway. show more
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Nicepuma
10th Apr. 2025 at 12:49 am CESTThis comment has been translated automatically
Razor
10th Apr. 2025 at 12:44 am CESTThis comment has been translated automatically
201hexentanz
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Shneezen
10th Apr. 2025 at 12:35 am CESTThis comment has been translated automatically
5SEcRule
10th Apr. 2025 at 12:26 am CESTWin is not credited...
German casinos only cause headaches
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Nisimaus49
10th Apr. 2025 at 12:35 am CESTThis comment has been translated automatically
Janbot1555
10th Apr. 2025 at 12:17 am CESTThis comment has been translated automatically
Janbot1555
10th Apr. 2025 at 12:53 am CESTThis comment has been translated automatically
Nisimaus49
10th Apr. 2025 at 12:17 am CESTThis comment has been translated automatically
btssultan
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VirusGER
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frapi07
10th Apr. 2025 at 12:06 am CESTwill be difficult to implement
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VirusGER
I played eye of horus on 20 cents
There was not a single free spin.
I'm very suspicious of all these German casinos in general. Totally crazy.... And then these ..arde don't even offer... razor shark show more
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frapi07
10th Apr. 2025 at 12:28 am CEST689,00 €
i think that says it all
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VirusGER
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Razor
10th Apr. 2025 at 12:35 am CESTThis comment has been translated automatically
btssultan
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VirusGER
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VirusGER
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Nisimaus49
10th Apr. 2025 at 12:05 am CESTThis comment has been translated automatically
jafjaf69
10th Apr. 2025 at 12:06 am CESTThis comment has been translated automatically
jafjaf69
10th Apr. 2025 at 12:06 am CESTThis comment has been translated automatically
HANDOFDEVIL
10th Apr. 2025 at 12:08 am CESTThis comment has been translated automatically
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