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I'm really sorry for the inconvenience. I understand that the situation is not ideal. Unfortunately, due to German guidelines, we cannot remove... or disable this panic button. Thank you for your understanding and patience!
If you have any further questions in the future, please don't hesitate to contact us again. You can also always visit our FAQ page for more information. Have a great rest of the day!
But to come up with the idea to move this sh*** button somewhere else because the fact that this button is right next to the menu is quite cheeky. I had not pressed the panic or the 24 hour immediate block but like most here it... was simply activated... just wanted to start playing the free spins I got from support and bam 24 hour block and all bonuses gone... no wonder most people are still playing away (other casinos)show more
@Cideone86: Well at Netbet placed just as shitty, also at die-spielbank it is not optimal.
So be very careful with Netbet, they were responsible for my bans 😅
What's worse is that with one provider it says press and hold (or press for 3... seconds, I'm not sure) and with others a short touch is enough while the screen has to adjust, so it happens quickly that you get it.show more
@rosiking: The casino itself doesn't answer either. Do they block you from playing in any casino on Halloween and that's all OK? There must be something you can do?
PROBLEM SOLVED FOR ME
I was excluded from playing in all German casinos...
For me it was the 24h ban!
Answer from support:
thank you for your message.
The 24-hour block will be lifted after 24 hours and you will be able to use... your account again as usual. I can see that the block has been lifted and your account can be used again immediately.
You can play and deposit again, but you will still be excluded from bonus offers for 30 days.
Ps: the support of Wheelz etc does not answer
WRITE TO THE SUPPORT TEAM OF OTHER CASINOS AT ...WHERE THE SAME PROBLEM EXISTS....show more
BUT- support said I should wait for a popup after login -- but nothing comes - BEST was that he thinks I am not logged in and should tell him for verification: name, geb-dat, last deposited amount !!!!... ***Scratching my head!?!?
After a few hours I tried again and suddenly I could play the FS......
AND now -- got bonus money on it and account blocked again....
Something is really buggy 😀
Logged in to the partner casinos with the same data and there comes directly - account blocked blah blah blah ......
Write to support and expect to wait 10 minutes. If you have been blocked for no reason so that they can take care of the problem as quickly as possible. Take care of the problem
@K3V1N96: Based on their response time, I realize that it will come down to the 24 hours expiring and then Wildz will start taking care of it. Wildz and co. ready for the toilet!!!!😤😡
@rosiking: From several experiences I can tell you that the answer will be that they cannot do anything about the block and you will have to wait for the 24 hours to expire.
Yes, mine is also blocked, supposedly I blocked myself on 30.09 !!! Funny !a sister works in a game store and checked my name at Oasis ! Nothing there I am free as a bird ! They are the birds to the power of ten
Well, if someone registers with similar data and then blocks themselves, you could also be affected if you're unlucky.
For example, I have two first names, and at some casinos I am registered with both and at others only with... one, when I get to the 24h break I am blocked at all of them regardless of whether I am registered with one or both, and also at those with different email addresses.
With bad luck your name is Michael or Sabine Müller, then you could also be blocked with a different date of birth and address, at least I suspect so.
The names were selected according to frequency, I don't know how unusual your name is.show more
@rosiking: After about 10 minutes I got an answer. In the chat. I have. The panic button supposedly pressed myself that can happen says the chat. The fact that I didn't even have a game open but was only on the start page was skillfully... ignoredshow more
@Deadspin: @Deadspin: still no answer after almost 6 hours. Wildz and Co. Never ever . Good bye forever dirt customer service. If I can log in after 24 hours, I'll close my account with all three of them. Got enough money from me...... Then others will get it now....show more
@rosiking: I was in the game and bang came the ban. Blocked at all casinos, so can no longer use free spins, e.g. wunderino and co. If this is the 24 hour ban then you can no longer play the games anyway. So rootz has ruined all the... Halloween promos of all casinos for youshow more
@Simbda: @simbda: That's exactly how it looks. The worst thing is that I have qualified for a nice poker tournament at bwin, which is currently running, so participation is not possible. It's just downright cheeky of Wildz not to... even get an automatic reply....show more
Why don't you ask the support what caused this block? Apparently many people have this problem, I'd be interested to know if you got it by accident or if it's something on their part
@Deadspin: Never by mistake, have the same crap. All of a sudden in the middle of the game 24h ban pops up and I was logged out. Cheeky!!!!Have qualified for poker today. Thanks Wildz that I can't play 😡😤🤬🤬🤬🤬🤬🤬
45 Comments to: 30 Freespins for Big Bass Splash
write a commentrosiking
6th Nov. 2024 at 10:11 pm CETHello rosiking,
I hope you are doing well!
I'm really sorry for the inconvenience. I understand that the situation is not ideal. Unfortunately, due to German guidelines, we cannot remove... or disable this panic button. Thank you for your understanding and patience!
If you have any further questions in the future, please don't hesitate to contact us again. You can also always visit our FAQ page for more information. Have a great rest of the day!
All the best,
Lily
Wildz customer service
Joke of the day people 😂😂😂😂😂😂 show more
This comment has been translated automatically
Cideone86
6th Nov. 2024 at 11:08 pm CETThis comment has been translated automatically
Druff
7th Nov. 2024 at 09:27 am CETSo be very careful with Netbet, they were responsible for my bans 😅
What's worse is that with one provider it says press and hold (or press for 3... seconds, I'm not sure) and with others a short touch is enough while the screen has to adjust, so it happens quickly that you get it. show more
This comment has been translated automatically
Druff
7th Nov. 2024 at 09:28 am CETThis comment has been translated automatically
Rualexaru
This comment has been translated automatically
rosiking
2nd Nov. 2024 at 12:44 am CETThis comment has been translated automatically
Simbda
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Tekkmeweg
2nd Nov. 2024 at 08:40 am CETI was excluded from playing in all German casinos...
For me it was the 24h ban!
Answer from support:
thank you for your message.
The 24-hour block will be lifted after 24 hours and you will be able to use... your account again as usual. I can see that the block has been lifted and your account can be used again immediately.
You can play and deposit again, but you will still be excluded from bonus offers for 30 days.
Ps: the support of Wheelz etc does not answer
WRITE TO THE SUPPORT TEAM OF OTHER CASINOS AT ...WHERE THE SAME PROBLEM EXISTS.... show more
This comment has been translated automatically
rosiking
2nd Nov. 2024 at 11:01 am CETThis comment has been translated automatically
Simbda
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Rualexaru
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Promolle
4th Nov. 2024 at 02:45 pm CETThis comment has been translated automatically
RebellYell
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comiker91
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Maggi89
31st Oct. 2024 at 11:40 pm CETThis comment has been translated automatically
comiker91
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Tekkmeweg
31st Oct. 2024 at 03:54 pm CETBUT- support said I should wait for a popup after login -- but nothing comes - BEST was that he thinks I am not logged in and should tell him for verification: name, geb-dat, last deposited amount !!!!... ***Scratching my head!?!?
After a few hours I tried again and suddenly I could play the FS......
AND now -- got bonus money on it and account blocked again....
Something is really buggy 😀
Logged in to the partner casinos with the same data and there comes directly - account blocked blah blah blah ......
Happy HW show more
This comment has been translated automatically
K3V1N96
31st Oct. 2024 at 01:41 pm CETThis comment has been translated automatically
rosiking
31st Oct. 2024 at 02:27 pm CETThis comment has been translated automatically
Druff
31st Oct. 2024 at 02:45 pm CETThis comment has been translated automatically
Rualexaru
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Rualexaru
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Druff
2nd Nov. 2024 at 02:27 am CETFor example, I have two first names, and at some casinos I am registered with both and at others only with... one, when I get to the 24h break I am blocked at all of them regardless of whether I am registered with one or both, and also at those with different email addresses.
With bad luck your name is Michael or Sabine Müller, then you could also be blocked with a different date of birth and address, at least I suspect so.
The names were selected according to frequency, I don't know how unusual your name is. show more
This comment has been translated automatically
Rualexaru
This comment has been translated automatically
Simbda
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rosiking
31st Oct. 2024 at 01:23 pm CETThis comment has been translated automatically
Deadspin
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K3V1N96
31st Oct. 2024 at 01:40 pm CETThis comment has been translated automatically
Deadspin
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Simbda
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Simbda
This comment has been translated automatically
rosiking
31st Oct. 2024 at 07:07 pm CETThis comment has been translated automatically
Simbda
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rosiking
31st Oct. 2024 at 08:30 pm CETThis comment has been translated automatically
Simbda
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rosiking
31st Oct. 2024 at 10:06 pm CETThis comment has been translated automatically
K3V1N96
31st Oct. 2024 at 01:15 pm CETThis comment has been translated automatically
Promolle
31st Oct. 2024 at 12:25 pm CETThis comment has been translated automatically
Deadspin
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Druff
31st Oct. 2024 at 01:11 pm CETThis comment has been translated automatically
rosiking
31st Oct. 2024 at 01:11 pm CETThis comment has been translated automatically
Deadspin
Christmas BBB instead xD
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Druff
31st Oct. 2024 at 12:33 pm CETThis comment has been translated automatically
Pansen83
31st Oct. 2024 at 01:06 pm CETThis comment has been translated automatically
Druff
31st Oct. 2024 at 11:58 am CETTake away some waiting time between switching brands ☝️
2.02€ then 20 Deadspin
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