Had received an e-mail from the casino with the forwarding to a survey.
Note from GambleJoe: The promotion is a special promotion for registered and verified players. The bonus can only be used after:
- the player has registered and verified,
- has been invited to the survey by email,
- takes part in the survey,
- claims the bonus from customer service.
Some no deposit offers are granted once after registration. The offers cannot be used by registered players.
:
yes
Active players only
Some bonuses are only available to players who have already made a deposit at the casino in question.
:
yes
Wagering requirements:
Not specified
Game restrictions:
Not specified
Max. bet
Does the online casino have a maximum bet limit per spin on the slots when playing with a bonus? It is usually €5 per spin. However, there may be exceptions.
:
Not specified
Maximum payout
Sometimes the payout of a win is limited by no deposit bonuses. For example, only €100 can be cashed out if the no deposit bonus has been wagered. Any amount above this will be forfeited and cancelled by the casino
Here is the email:
_________________________________________
Hello ●●●●●,
thank you for your message and please excuse the current delays.
Due to a leak of our survey link in a public forum, we are currently receiving an increased... number of customer requests and are carefully reviewing them.
Additionally, we would also like to thank you for participating in the survey. Actually, it was not intended for uninvited players to participate in this and accordingly they were also excluded from the bonus.
However, we would still like to reward your motivation and interest in DIE SPIELBANK. That is why we have decided to credit you with this bonus anyway as a gesture of goodwill.
I have therefore just deposited the free spins in your player account and they are now available to you. You can find them in your profile under the menu item "Bonus" and the tab "Available Bonuses" of your player account. Please activate the corresponding bonus before using the free spins.
After activation, you will be able to choose either the "Book of Ra deluxe" or "Lucky Lady's Charmes Deluxe" game. Please note that the free spins can only be used in the selected slot once the game has been opened.
I am glad if I could be of any further help to you and I am always available to answer any further questions or concerns you may have.
We wish you a lot of fun and luck with your 75 free spins.
Sincerely yours,
Reinhardt
Customer Service | DIE SPIELBANKshow more
I had to wait 2 h..1 person was still in front of me and then the connection was disconnected. The free spins were of course not even an excuse to have stolen 2h of my life. Please do yourself a favor and gamble your money on any... other site. Just not here! But funny that they also have an account here. Can you report the scammer?show more
i was the same day still about an hour in the live chat to learn that I am not eligible, however, I got an email today in which I was written that I have the fs now but in my account for goodwill.I find very generous of the bank &... say thank you for it!!!if only times all oc's would be so.show more
Hello Da_Wei_87,
Due to the high volume of customer service, the live chat is sometimes only available to a limited extent. A queue of more than 20 people in the live chat is certainly less helpful than sending your request via... message request in the chat widget and receiving a reply via email with a slight delay.
@Danhaze2126: Would still like to know in which game you get the free spins and how often you have to wager them 😁 nooo I can not read unfortunately 😁🌷
Hey S0711,
if you have also successfully verified yourself, you will be automatically invited to the campaign or initially to the survey within a few days. This is a prerequisite for the free spins.
***IMPORTANT INFO***
THE PROMOTION REFERS TO A SURVEY FOR REGISTERED AND VERIFIED PLAYERS!
The participants of the survey are normally invited by us.
Of course, any player who is registered and verified can participate. However,... all new players will be automatically invited to the survey after a few days.
Please note:
Due to the "bonus leak" at GambleJoe, there may therefore be waiting times when the bonus is made available. Since it is a special bonus, it will not be credited automaticallyshow more
@KaCkvOgL: @KaCkvOgl
Our chat is available live from 16:00 - 00:00. If you have questions outside the service hours, you can write us a message via the chat window. We will then process this as quickly as possible.
@DIE-SPIELBANK_de: Another small addition:
Due to the high volume of customer service, the live chat is currently limited availability. A queue of more than 20 people in the live chat is certainly less helpful than sending your request via message... request in the chat widget and receiving a reply via email with a slight delay.
So basically it is enough if you just send an email, preferably with the registered email address, with the keyword GAME THANKS to the following email address:
feedback@die-spielbank.de
That was there at the end of the survey.
You... can also activate this in the live chat with the keyword, but this is only available from 16-24 clock.
ATTENTION MISINFORMATION!!!
A pure mail to feedback@... is not sufficient to receive the bonus. You have to participate in the customer survey beforehand and have been invited to do so!
43 Comments to: 75 free spins for a survey
write a commentDeadspin
This comment has been translated automatically
Bratan89
7th Aug. 2023 at 06:00 pm CESTThis comment has been translated automatically
Bratan89
7th Aug. 2023 at 06:13 pm CESTThis comment has been translated automatically
__Froeschle__
---Now I had them, 75 FS---
🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳🥳
This comment has been translated automatically
__Froeschle__
Hello, I received an email that as a gesture of goodwill I was credited with the free play....
☆ ☆ ☆ ☆ ☆ ☆ ☆
😡 😡 😡 😡 😡
EVERYWHERE I cant find them !!!
😡 😡 😡 😡 😡
And this crappy... customer service is yes as always offline 🙄🙄🙄🙄🙄 show more
This comment has been translated automatically
__Froeschle__
_________________________________________
Hello ●●●●●,
thank you for your message and please excuse the current delays.
Due to a leak of our survey link in a public forum, we are currently receiving an increased... number of customer requests and are carefully reviewing them.
Additionally, we would also like to thank you for participating in the survey. Actually, it was not intended for uninvited players to participate in this and accordingly they were also excluded from the bonus.
However, we would still like to reward your motivation and interest in DIE SPIELBANK. That is why we have decided to credit you with this bonus anyway as a gesture of goodwill.
I have therefore just deposited the free spins in your player account and they are now available to you. You can find them in your profile under the menu item "Bonus" and the tab "Available Bonuses" of your player account. Please activate the corresponding bonus before using the free spins.
After activation, you will be able to choose either the "Book of Ra deluxe" or "Lucky Lady's Charmes Deluxe" game. Please note that the free spins can only be used in the selected slot once the game has been opened.
I am glad if I could be of any further help to you and I am always available to answer any further questions or concerns you may have.
We wish you a lot of fun and luck with your 75 free spins.
Sincerely yours,
Reinhardt
Customer Service | DIE SPIELBANK show more
This comment has been translated automatically
Bonghitlord
5th Aug. 2023 at 11:44 pm CESTThis comment has been translated automatically
dambzzz
5th Aug. 2023 at 08:42 pm CESTThis comment has been translated automatically
roccoammo11
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Bloschies2001
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Anonym
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Tim1979
4th Aug. 2023 at 08:34 am CESTThis comment has been translated automatically
hrzkspr
5th Aug. 2023 at 12:03 am CESTThis comment has been translated automatically
Da_Wei_87
This comment has been translated automatically
DIE-SPIELBANK_de
Due to the high volume of customer service, the live chat is sometimes only available to a limited extent. A queue of more than 20 people in the live chat is certainly less helpful than sending your request via... message request in the chat widget and receiving a reply via email with a slight delay.
We ask for your understanding.
The team from DIE SPIELBANK show more
This comment has been translated automatically
Fouad2512
3rd Aug. 2023 at 09:06 pm CESTThis comment has been translated automatically
Woschte
3rd Aug. 2023 at 08:51 pm CESTThis comment has been translated automatically
Anonym
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Ziska
3rd Aug. 2023 at 01:34 pm CESTWho already has the free spins and how many times you have to dare and in which game? 🌷
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Danhaze2126
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Ziska
3rd Aug. 2023 at 01:46 pm CESTThis comment has been translated automatically
roccoammo11
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BacardiFeeling
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S****1
3rd Aug. 2023 at 01:28 pm CESTThis comment has been translated automatically
DIE-SPIELBANK_de
if you have also successfully verified yourself, you will be automatically invited to the campaign or initially to the survey within a few days. This is a prerequisite for the free spins.
The team from DIE SPIELBANK
This comment has been translated automatically
DIE-SPIELBANK_de
THE PROMOTION REFERS TO A SURVEY FOR REGISTERED AND VERIFIED PLAYERS!
The participants of the survey are normally invited by us.
Of course, any player who is registered and verified can participate. However,... all new players will be automatically invited to the survey after a few days.
Please note:
Due to the "bonus leak" at GambleJoe, there may therefore be waiting times when the bonus is made available. Since it is a special bonus, it will not be credited automatically show more
This comment has been translated automatically
KaCkvOgL
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BacardiFeeling
you have to wait first I think
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Danhaze2126
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BacardiFeeling
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DIE-SPIELBANK_de
Our chat is available live from 16:00 - 00:00. If you have questions outside the service hours, you can write us a message via the chat window. We will then process this as quickly as possible.
The team of DIE SPIELBANK
This comment has been translated automatically
DIE-SPIELBANK_de
Due to the high volume of customer service, the live chat is currently limited availability. A queue of more than 20 people in the live chat is certainly less helpful than sending your request via message... request in the chat widget and receiving a reply via email with a slight delay.
We ask for your understanding.
The team from DIE SPIELBANK show more
This comment has been translated automatically
Cideone86
12th Aug. 2023 at 07:59 pm CESTThis comment has been translated automatically
BacardiFeeling
Have the survey also just made now wait until I get the FS.
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Tim1979
3rd Aug. 2023 at 07:34 am CESTThis comment has been translated automatically
IneedMoney98
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Schmu0815
3rd Aug. 2023 at 02:06 am CESTfeedback@die-spielbank.de
That was there at the end of the survey.
You... can also activate this in the live chat with the keyword, but this is only available from 16-24 clock.
Good luck 🥠 show more
This comment has been translated automatically
DIE-SPIELBANK_de
A pure mail to feedback@... is not sufficient to receive the bonus. You have to participate in the customer survey beforehand and have been invited to do so!
The team of DIE SPIELBANK
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Schmu0815
3rd Aug. 2023 at 01:45 am CESTThis comment has been translated automatically
PaScaLiTo
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dermoauso
3rd Aug. 2023 at 01:36 am CESTThis comment has been translated automatically
Goldenkush6
3rd Aug. 2023 at 12:59 am CESTThis comment has been translated automatically
Viviamy
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