Big lottery test: Lotto Hessen is the best online lottery provider in Germany
Chip.de regularly scrutinises the online lottery options in Germany. Lotto Hessen actually scored an even 1.0. However, most of the other providers are also at least good.
Lotto is still the most popular game of chance among Germans. As the Chip.de test shows, people are investing even more money in lottery tickets since inflation and the energy crisis. The number of regular lottery players is expected to reach a whopping 6.57 million in 2023 - and many of them will bet online.
Chip.de, Germany's largest consumer portal as it calls itself, took this as an opportunity to test the individual online lottery portals in Germany and evaluate them in terms of costs, services, functions and value for money. All 21 officially regulated centres in Germany were tested. On the one hand, this includes the offerings of the individual federal states, such as Lotto NRW, but also some supra-regional services, such as Lottobay.de. Lotto Hessen was awarded full marks and took first place - by some distance. With the exception of Lotto24, the regional offerings almost always performed better than the transnational platforms.
Lotto Hessen not the best lottery provider for the first time
For the sixth time, Lotto Hessen has been awarded first place in the Chip.de lottery test. The consumer portal calls it the "best overall gaming experience". In all three categories tested, i.e. costs, offer and functions, the online offer received a straight "A". It clearly leads the overall ranking.
In first place was an official statement from Lotto Hessen. The company's spokesman, Martin Bach, said the following in a press release at the end of December:
"We are very proud to have been voted Germany's best online lottery provider for the sixth time in a row by Chip magazine. Our focus on customer satisfaction and providing them with a convenient and consistent multi-channel offering, whether via the website, app or retail outlets across the country, has paid off. This will continue to be the measure of our success".
Even the government had its say. The Chairman of the Supervisory Board of Lotto Hessen GmbH, Dr Martin Worms:
"As the owner of Lotto Hessen, the state is also pleased with the award for its subsidiary. Online sales continue to develop, so it is gratifying that our lottery company has repeatedly achieved this top position compared to other providers. Congratulations are in order!"
And how do the other lottery centres perform?
The first three places in the Chip.de lottery test were taken by the following providers:
- Lotto Hessen - value for money 1.0
- Lotto Nordrhein-Westfalen - value for money 1.6
- Lotto Baden-Württemberg - value for money 1.5
In principle, however, almost all online offers of the federal states are in the "good" range. Only Lotto Bremen and Lotto Hamburg have some major deficits. Both seem to be particularly lacking in functionality. Lotto Hamburg is also the most expensive.
Faber brings up the rear. According to the test, the prices are still within reasonable limits, but the range and functions are hardly competitive.
The test criteria for online lottery providers in Germany
As befits a real test, Chip.de is transparent about its evaluation criteria. The main focus is on features and usability.
- Functions and operation: This area accounts for 50 percent of the score. Accordingly, the best performers are those who make it particularly easy for their users to place bets and who also provide them with "additional services". These include statistics, random numbers and odds.
- Offer: The offer accounts for 40% of the rating. Logically, the first thing to look at here is the range of games on offer. Can you play the EuroJackpot, Keno or other options, can you play in syndicates? The application and payment methods are also checked.
- The cost: Prices can vary considerably. However, you must always keep an eye on the ratio - these are usually differences of a few cents. For this reason, the costs are only included at a rate of 10%, as Chip.de itself states.
Conclusion
Image source: https://pixabay.com/de/illustrations/halten-troph%C3%A4e-hand-vergeben-tasse-4505387/
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