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Sportsbook verification: Betano does not pay out

Topic created on 01st Oct. 2022 | Page: 1 of 1 | Answers: 9 | Views: 9,797
Acrudi
Good evening everyone,

I have a big problem with whom betting Provider Betano

I have been registered there for over four years and have at that time partly deposited with Paysafecard. At some point, however, I had deleted the account again at Paysafecard and there is no longer

Now betano wants a Verification of the Paysafecard account although it no longer exists. Paysafecard can not help me there unfortunately

What can I do to get my payout anyway. Has evtl someone had a similar problem already times?

I am really desperate at the moment.

With kind regards

Acrudi

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hustlehoff
Expert
Your last deposits are not from Paysafecard? Best first clarify with the support can in any case quite good German. Believe much more others can not write here now. Betano is in my opinion very serious so simply arbitrarily retain do nothing.

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Rainmann
Elite
How did you Deposit now and how often? I actually always deposit with Paysafecard and if I pay out I can choose between bank transfer and Paysafecard

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Xavi22
Expert
Make email, explain reasonably and is good. Betano actually very serious

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Waldooo
I can only disagree with this because this week I have withdrawn money from my Betano account. It was the next morning on my account

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Andre
Expert
I have also had only good experiences with Betano

Just send them a clarifying email, where you can also prove that the Paysafe account no longer exists. Then they should actually be satisfied

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Mira007
Visitor
I can also confirm that Betano is reputable and should not actually cause any problems. Now I have the following thought :

Since Paysafecard offers the services in the EU, they have to store all the data about the customer for 10 years. Here it does not matter if the account has already been closed or anything else.

Had namely closed the account at Tipico and asked for a transaction history, which Tipico "could not send me" because I was no longer a member.
The lawyer then said that I should askh for a data copy and there I was also sent the transactions.

Keep your fingers crossed

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jasminberlin
Rookie
just talk in livechat with an employee that you no longer have a paysafe account and they should pay out via bank transfer should work

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BinGOLDiG
Expert
You can always pay out only with the method with which you have deposited last!
I always do so that if I have deposited with paysafe and want to pay out on Skrill, I simply Deposit 5€ with skrill and then let my win, except for the 5€, pay out on skrill!
Never had any problems with it and betano.de is really great!

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btssultan
Experienced
So Betano is serious in itself, usually pay out within a few minutes

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Hot Topics22nd Dec. 2024 at 07:46 am CET

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