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Sportsbook Complaints: Rabona does not pay out

Topic created on 01st Sep. 2024 | Page: 1 of 1 | Answers: 8 | Views: 816
JxnDeng

Rabona does not pay out

1st Sep. 2024, at 05:39 pm CEST#1
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Hello,

I would like to share my experience with Rabona. Depositing works quite quickly and without limits. But now we come to the payouts. The more you win, the slower the payouts become or the harder the payout limits become.

I won a lot there during the European Championships and the Olympics. I was still able to pay out quite well in June, but the drama started on July 1st. Daily limit €500, monthly limit €7,000. So if you've won over €50,000, that's disappointing. It gets even worse when the payouts are so delayed that you can't even reach the monthly limit. In July I was able to pay out €6,500 with a lot of effort and many emails to the support team, now in August only €6,200. The last payouts have been open for 10 days and nothing is happening. I still have over €44,000 in my account and it's just frustrating and I don't think I'll see much more of it.

Who has any ideas? Call in a lawyer or wait and see how things go? If they would at least pay out the €7,000 per month, I would be happy. But I don't have the faith.

I can only advise everyone against betting there. You can only lose there.

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frapi07
Elite

Rabona does not pay out

1st Sep. 2024, at 07:00 pm CEST#2
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JxnDeng wrote on 01.09.2024 at 17:39: Hello,

I would like to share my experience with Rabona. Depositors work there quite quickly and without limits. But now we come to the payouts. The more you win, the slower the payouts become or the harder the payout limits become.

I won a lot there during the European Championships and the Olympics. I was still able to pay out quite well in June, but the drama started on July 1st. Daily limit €500, monthly limit €7,000. So if you've won over €50,000, that's disappointing. It gets even worse when the payouts are so delayed that you can't even reach the monthly limit. In July I was able to pay out €6,500 with a lot of effort and many emails to the support team, now in August only €6,200. The last payouts have been open for 10 days and nothing is happening. I still have over €44,000 in my account and it's just frustrating and I don't think I'll see much more of it.

Who has any ideas? Call in a lawyer or wait and see how things go? If they would at least pay out the €7,000 per month, I would be happy. But I don't have the faith.

I can only advise everyone against betting there. You can only lose there.

I would possibly wait until September and then see how much they pay out. Even if you can pay out €5,000 a month there - it's better than running to a lawyer. You'll avoid further trouble (they might block your account or stop paying out) and save yourself the lawyer's fees for the time being. As the limit is €7,000, you will have to wait several months until you have paid out all the money anyway. It doesn't really matter whether 1-2 months are added.

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roccoammo11
Expert

Rabona does not pay out

1st Sep. 2024, at 10:27 pm CEST#3
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yes they take forever but they also hope that you will gamble some of it away...the more you stress the more likely you get the impression that you could gamble it away again because you are so impatient..which lawyer is supposed to help you with illegal things? The casino doesn't have a German license...they know that you can't take action against them except write a few bad reviews that will get lost in the crowd anyway...
stay patient and be glad that a few payments have already arrived..next time check beforehand

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JxnDeng

Rabona does not pay out

1st Sep. 2024, at 10:51 pm CEST#4
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So I plan to take another look in September to see how much they pay out there. But I won't be placing a single bet there until the majority has been paid out. They can completely forget about it. And they've come to the wrong place for me. Then I'll just bet at Tipico again. I only bet so much with Rabona anyway because they had such a competition for the European Championship..

What exactly is illegal about them? Why are illegal gambling sites even allowed to be online in Germany and how can you tell if the providers are legal? I could swear they were even partners with a Bundesliga club. I used to bet at the Betfair betting exchange until their site was (had to be?) shut down in Germany.

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roccoammo11
Expert

Rabona does not pay out

2nd Sep. 2024, at 10:54 am CEST#5
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JxnDeng wrote on 01.09.2024 at 22:51: So I plan to take another look at how much they pay out in September. But I won't place a single bet there until the majority is paid out. They can completely forget about it. And they've come to the wrong place for me. Then I'll just bet at Tipico again. I only bet so much with Rabona anyway because they had such a competition for the European Championship..

What exactly is illegal about them? Why are illegal gambling sites even allowed to be online in Germany and how can you tell if the providers are legal? I could swear they were even partners with a Bundesliga club. I used to bet at the Betfair betting exchange until their site was (had to be?) shut down in Germany.


Only casinos with a German gambling license are legal...there is a whitelist with all licensed sites at ggl...

the authorities are certainly trying to make all sites that are illegal inaccessible, but that is almost impossible...
Unfortunately, ignorance is no defense against punishment...
this whole casino group is pretty dubious but even if they take a very long time they usually pay out all the wins anyway...the support there is also absolutely not helpful...someone had the same problem as you...sometimes nothing was paid out for a month or 2 and then it only went on...aaaber in the end the player had received everything in full..just took an infinitely long time

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frapi07
Elite

Rabona does not pay out

2nd Sep. 2024, at 12:50 pm CEST#6
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JxnDeng wrote on 01.09.2024 at 22:51: So I plan to take another look at how much they pay out in September. But I won't place a single bet there until the majority is paid out. They can completely forget about it. And they've come to the wrong place for me. Then I'll just bet at Tipico again. I only bet so much with Rabona anyway because they had such a competition for the European Championship..

What exactly is illegal about them? Why are illegal gambling sites even allowed to be online in Germany and how can you tell if the providers are legal? I could swear they were even partners with a Bundesliga club. I used to bet at the Betfair betting exchange until their site was (had to be?) shut down in Germany.


Good decision. I wrote that I would do the same. I know it's annoying to wait so long for your win, but you can look forward to about 5000€ every month instead. That's nice too I can totally understand you though, I don't sleep peacefully until I get my win paid out in full.

They don't have a German license (as roccoammo11 has already written). In the worst case, the bank could make trouble and cancel your account. The police will also contact you. You can read up on this topic very well here in the forum.

The site is illegal because they do not pay tax. Legal sites pay a 5.3% tax. This applies to casinos as well as betting providers.

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Sebi123
Amateur

Rabona does not pay out

2nd Sep. 2024, at 03:39 pm CEST#7
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frapi07 wrote on 02.09.2024 at 12:50 pm:
Good call. I wrote that I would do the same. I know it's annoying to wait so long for your win, but you can look forward to about 5000€ every month instead. That's nice too I can totally understand you though, I don't sleep peacefully until I get my win paid out in full.

They don't have a German license (as roccoammo11 has already written). In the worst case, the bank could make trouble and cancel your account. The police will also contact you. You can read up on this topic very well here in the forum.

The site is illegal because they do not pay tax. Legal sites pay a 5.3% tax. This applies to casinos as well as betting providers.

But the Online Casinos with a Malta license all pay the tax and are still classified as illegal, or am I wrong?


Or are the Malta casinos not on the whitelist because there are simply too many of them and the list would become too long as a result?

But actually, in addition to casinos with a German license and automatic betting tax, every casino with a Malta license should also be legal because they ultimately collect the tax.

Curacao casinos do not levy any tax, so they are illegal under German law.

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frapi07
Elite

Rabona does not pay out

2nd Sep. 2024, at 03:49 pm CEST#8
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Sebi123 wrote on 02.09.2024 at 15:39:
The Online Casinos with a Malta license actually all pay the tax nicely and are still classified as illegal or do I see it wrong?


Or are the Malta casinos not on the whitelist because there are simply too many and the list would be too long.

But actually, in addition to casinos with a German license and automatic betting tax, every casino with a Malta license should also be legal because they ultimately collect the tax.

Curacao casinos do not levy any tax, so they are illegal under German law.

It depends. PinoCasino e.g.: MGA (Malta license) and has a 5.3% tax, but whether they introduce it in DE is questionable... they have no other rules, like 5 sec/spin or max bet of 1€/spin. They also offer a Live Casino (which is banned in Germany). Some do not have this ominous tax. But neither makes any difference, as both casinos are breaking the rules --> illegal, because they don't have a German license and wouldn't get one.


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roccoammo11
Expert

Rabona does not pay out

2nd Sep. 2024, at 04:37 pm CEST#9
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Nobody can check what happens to this tax...not a cent of it will arrive in DE...they will certainly save it for future fines or for the Christmas party every year....
probably only the respective casino knows that exactly...

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