Lunubet makes me dance like a monkey and boycotts verification help!
20th May. 2024, at 02:47 am CEST#1
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Hello, I hope this helps.
For 15 days Lunubet has been inventing new reasons why they can't verify me. I just want to withdraw 400€ and leave them.
If I do what they ask, they ask for something else.
For example:
1. I upload my ID and a confirmation of address from a letter from my health Insurance company.
1. They tell me to upload without a VPN from Germany - done, nothing happens.
2. I ask them why it's taking so long, and suddenly they ask for a different form of address confirmation.
2. I now upload a letter from the tax office in Germany and they reject it. Without letting me know only on request!
3. Ok, I think, then I will ask the state of Berlin to confirm my address in a letter. I get the letter as a PDF. Lunubet says that's fine, I upload it, no response. I ask them by email and get the most absurd request that makes no sense, and now I'm looking for help.
3. They are now asking for a word document, not a PDF.
Does the casino have a license and if so, which one? Are you a German citizen? How have you verified your identity? Photo of your ID? Then print out the PDF document and take a photo... should work then? for unknown casinos, it's best to verify your identity before depositing a few times.
Lunubet makes me dance like a monkey and boycotts verification help!
8th Dec. 2024, at 11:05 pm CET#6
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roccoammo11 wrote on 01.09.2024 at 12:43: Does the casino have a license and if so which one? are you a German citizen? how did you verify your identity? Photo of the ID? Then print out the PDF document and take a photo... should work then? with unknown casinos it is best to verify right away before you Deposit a few timesSo n
What I have read is that this Provider no longer has a valid license, as it has been revoked.
Lunubet makes me dance like a monkey and boycotts verification help!
Nobody has liked this post so far
User
Translate to German
ChatGPT
Of course! What would you like to have translated?
Hello, I hope this helps.
For 15 days Lunubet has been inventing new reasons why they can't verify me. I just want to withdraw 400€ and leave them.
If I do what they ask, they ask for something else.
For example:
1. I upload my ID and a confirmation of address from a letter from my health Insurance company.
1. They tell me to upload without a VPN from Germany - done, nothing happens.
2. I ask them why it's taking so long, and suddenly they ask for a different form of address confirmation.
2. I now upload a letter from the tax office in Germany and they reject it. Without letting me know only on request!
3. Ok, I think, then I will ask the state of Berlin to confirm my address in a letter. I get the letter as a PDF. Lunubet says that's fine, I upload it, no response. I ask them by email and get the most absurd request that makes no sense, and now I'm looking for help.
3. They are now asking for a word document, not a PDF.
???
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Lunubet makes me dance like a monkey and boycotts verification help!
Nobody has liked this post so far
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Lunubet makes me dance like a monkey and boycotts verification help!
Liked this post: Harald_B
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Lunubet makes me dance like a monkey and boycotts verification help!
Liked this post: roccoammo11
I prefer to play in reputable shops where this doesn't happen.
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Lunubet makes me dance like a monkey and boycotts verification help!
Liked this post: Max_Bet
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Lunubet makes me dance like a monkey and boycotts verification help!
Nobody has liked this post so far
What I have read is that this Provider no longer has a valid license, as it has been revoked.
This post has been translated automatically