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Sportsbook Complaints: Game has been postponed/no refund

Topic created on 04th Mar. 2025 | Page: 1 of 1 | Answers: 1 | Views: 375
ariebolo2
Visitor

Game has been postponed/no refund

4th Mar. 2025, at 09:30 am CET#1
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I have bet on a few soccer games at Spinsy. One game was postponed. Bet not refunded. i wasted 1 hour in the Live Chat and was pushed away twice.

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frapi07
Elite

Game has been postponed/no refund

4th Mar. 2025, at 09:58 am CET#2
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ariebolo2 wrote on 04.03.2025 at 09:30: I have bet on a few soccer games at Spinsy. One game was postponed. Bet not refunded. wasted 1 hour in the Live Chat and was pushed away twice.

Hello and welcome to the forum

Spinsy has a Curacao license and unfortunately no admin can help you with this. I had a little look at the site and was able to find something. In the "Terms and Conditions" under point 17.2 (Betting rules and regulations for specific sports) it says the following: "If a match does not take place on the specified day or date, or is not played within 48 hours, all bets placed will be deemed void."

Now I don't know whether these 48 hours have already passed for you. When was the soccer match supposed to take place?

I have also looked at the casino in general and would not recommend it to you. Even German providers have better conditions. There, for example, the deadline is usually only 24 hours.

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