Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Sportsbook Complaints: Game has been postponed/no refund

Topic created on 04th Mar. 2025 | Page: 1 of 1 | Answers: 1 | Views: 76
ariebolo2
Visitor

Game has been postponed/no refund

4th Mar. 2025, at 09:30 am CET#1
0 Likes

Nobody has liked this post so far
I have bet on a few soccer games at Spinsy. One game was postponed. Bet not refunded. i wasted 1 hour in the Live Chat and was pushed away twice.

This post has been translated automatically

frapi07
Elite

Game has been postponed/no refund

4th Mar. 2025, at 09:58 am CET#2
0 Likes

Nobody has liked this post so far
ariebolo2 wrote on 04.03.2025 at 09:30: I have bet on a few soccer games at Spinsy. One game was postponed. Bet not refunded. wasted 1 hour in the Live Chat and was pushed away twice.

Hello and welcome to the forum

Spinsy has a Curacao license and unfortunately no admin can help you with this. I had a little look at the site and was able to find something. In the "Terms and Conditions" under point 17.2 (Betting rules and regulations for specific sports) it says the following: "If a match does not take place on the specified day or date, or is not played within 48 hours, all bets placed will be deemed void."

Now I don't know whether these 48 hours have already passed for you. When was the soccer match supposed to take place?

I have also looked at the casino in general and would not recommend it to you. Even German providers have better conditions. There, for example, the deadline is usually only 24 hours.

This post has been translated automatically

Hot Topics4th Mar. 2025 at 12:37 pm CET

Online Casinos
0
World
0
Online Casinos
0

GambleJoe Team

Profile picture of JulianJulian online
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1 online
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2025 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately