Hello all,
I have registered times fix, because I need some, if already here in the forum, experience reports.
I registered at the above casino, verified and deposited money. I had quite a happy weekend and have played 12,000€. Because there is only a payout via a payment service Provider possible (Mifinity) I have first requested a payout of 499 € for testing purposes. So far everything went smoothly. On Monday I received a mail with the note "urgent note". Well, my account was closed and the money on my player account was confiscated. The reason should be known to many here, I used an unauthorized strategy to increase profit. How exactly this is supposed to work in sports betting is not known to me yet. Every won bet is in principle a profit increase. There is no clarification from the support, only the hint again and again that I have violated the rules. I have already opened a complaint at Casino Guru, but there they told me that they are not specialized in sports betting and cannot help me in the way they would like to. Other complaints on bookmakersreview and one I filed with the licensor, Gaming Curacao. From Gaming Curacao I received a response very quickly with a form that I need to fill out. In addition, some documents that you seem to need. All done, now there is silence for a few days. Neither the receipt of the complaint, nor anything else is communicated. Is this normal? It is the first time that I have to submit complaints in the form. Therefore, the question of any experience on your part and what are the chances of success? I expect my money to be gone. I am rather pessimistic.
If the post here is wrong, please move, thank you and greetings
Cashalot.bet (scam and rip-off)
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I have registered times fix, because I need some, if already here in the forum, experience reports.
I registered at the above casino, verified and deposited money. I had quite a happy weekend and have played 12,000€. Because there is only a payout via a payment service Provider possible (Mifinity) I have first requested a payout of 499 € for testing purposes. So far everything went smoothly. On Monday I received a mail with the note "urgent note". Well, my account was closed and the money on my player account was confiscated. The reason should be known to many here, I used an unauthorized strategy to increase profit. How exactly this is supposed to work in sports betting is not known to me yet. Every won bet is in principle a profit increase. There is no clarification from the support, only the hint again and again that I have violated the rules. I have already opened a complaint at Casino Guru, but there they told me that they are not specialized in sports betting and cannot help me in the way they would like to. Other complaints on bookmakersreview and one I filed with the licensor, Gaming Curacao. From Gaming Curacao I received a response very quickly with a form that I need to fill out. In addition, some documents that you seem to need. All done, now there is silence for a few days. Neither the receipt of the complaint, nor anything else is communicated. Is this normal? It is the first time that I have to submit complaints in the form. Therefore, the question of any experience on your part and what are the chances of success? I expect my money to be gone. I am rather pessimistic.
If the post here is wrong, please move, thank you and greetings
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