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Sportsbook Complaints: Bet3000: No payout

Topic created on 29th Aug. 2023 | Page: 1 of 1 | Answers: 9 | Views: 1,422
Egon77
Hi together,

i have been waiting for my PayPal payout for 8 days now.
Officially payouts are supposed to be processed within 48h, my payout still has the status "pending payout".

The support writes back only sporadically, supposedly there are just generally "problems with payouts".

However, this statement is not satisfying for me - I have no idea when and if I will get my money.

Does anyone currently also have problems with Bet3000? And

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Butterbrezel
Elite
Hello Egon,

the "problem" I had at bet3000 also often, in December 2022 I think it was also took about 2 weeks.
Since they have also indicated that there are technical problems with the payouts.
Since then I had but several withdrawals that have taken about 1-4 days.

So it seems that unlike other providers, they really process every payout manually. This is of course very amateurish, but bet3000 is otherwise basically serious.

I would wait another 6 days. Then you can slowly start to threaten with the licensing authority.

What amount are you talking about?

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Langhans_innen
Expert
Bet3000 seems to at least still communicate with both of you. I did not want to question the seriousness of the Provider until about 3 weeks ago, but now I would not Deposit again guaranteed https://www.gamblejoe.com/forum/sportwetten/buchmacher-beschwerden/bet3000-keine-bonusgutschrift-und-keine-erreichbarkeit-356264/

Had the days but little time and leisure to push the case further...GGL and Malta arbitration board stuff is but still on the plan. Nevertheless...bet3000 does not see me again

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Butterbrezel
Elite
Since I've lost my credit with this Provider anyway, I'm not paying in any more because of your experiences.

Let's see how the provider develops.

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Falko
Icon
But since the Provider is now also advertised here, but Gamblejoe can now communicate directly with Bet3000 if it comes to a problem. We can first see how this case develops with the TE, after he has opened a complaint here today.

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Andre
Expert

Falko wrote on 29.08.2023 at 20:50: But since the Provider is now also advertised here, but Gamblejoe can now communicate directly with Bet3000 if it comes to a problem. You can but first see how this case does develop with the TE, after he has opened a complaint here today.

Bet3000 we have unfortunately not yet, I would have liked to help. They have also never reported back to us, so our experiences coincide.

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Falko
Icon

Andre wrote on 29.08.2023 at 20:58:Bet3000 we have unfortunately not yet, I would have liked to help. They have also never reported back to us, so there our experiences coincide.

Yes, sorry I had confused it with Bet365.

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Egon77
UPDATE:

My payout has now been rejected "due to a technical error".
The support writes that I should pay out again..

This makes me wonder:
Why are actions required on my part now? Do you have technical problems or do I?

Have of course again requested a payout (it is about a comparatively measly 378€), just as 8 days ago via Paypal.
If I now have to wait so long again, I will definitely take further steps.
For me, it all sounds like a pretext to be able to use my credit as long as it can somehow profitably.

Maybe the shed also has payment difficulties, you do not know.

All very dubious, I'll keep you posted.
Deposit or play I will not there in any case more!

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Egon77
Final update:
The money is here!

After 4-5 mails to the support again, the money was finally paid out - it took no less than 10 days.

Now you may think that this is still within the framework.
I see but actually different, especially since several mails were necessary and you can see at other bookmakers, as it goes better.

In addition, the support that can only be reached by mail is another exclusion criterion for me.
If, as in my case, something is wrong, it takes what feels like forever until a solution is worked out. Unfortunately, the good odds and the omitted tax on some bets don't help either.

Well, I learned something again.
I will now Risk my luck elsewhere and can start the weekend with one less worry.

Many greetings and thanks to all for the active participation!

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Falko
Icon

Egon77 wrote on 01/09/2023 at 00:15: Final update:
The money is here!

After again 4-5 mails to the support, it was finally paid out - it took a whopping 10 days.

Now you may think that this is still within the framework.
I see but actually different, especially since several mails were necessary and you can see at other bookmakers, as it goes better.

In addition, the support that can only be reached by mail is another exclusion criterion for me.
If, as in my case, something is wrong, it takes what feels like forever until a solution is worked out. Unfortunately, the good odds and the omitted tax on some bets don't help either.

Well, I learned something again.
I will now Risk my luck elsewhere and can start the weekend with one less worry.

Many greetings and thanks to all for the active participation!

Anything longer than 3 - 4 days is out of bounds, but nice that you at least got your money at all. If you wait 10 days for a payout, then you already start to circle thoughts through the head that the coal no longer arrives.

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