Positively surprised.

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Visitor

Synxyo0505

Topic Creator

Forum posts: 17 Member since: 09.02.2023

26th Feb. 2024, at 04:20 pm CET#16

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Edit by Andre: Picture inserted correctly

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Visitor

Synxyo0505

Topic Creator

Forum posts: 17 Member since: 09.02.2023

Positively surprised.

26th Feb. 2024, at 04:23 pm CET#17

1 Like

Liked this post: Andre

Thank you @Andre

Maybe I should add that I used to be a very active customer at bwin.

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Elite

frapi07

Forum posts: 3.064 Member since: 27.02.2021

Positively surprised.

26th Feb. 2024, at 05:02 pm CET#18

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Synxyo0505 wrote on 26.02.2024 at 16:23: Thanks @Andre

Maybe you should add that I used to be a very active customer at bwin.

That could also explain their behavior.

They certainly wouldn't be so accommodating to everyone. If I or another inactive user had gotten this error, I can assume 99% of the time that they wouldn't have been so nice. Ultimately, it's an investment for them, as they hope that you will become active again and gamble away more than €500. I've also had generous Bonuses at Pino (several €200 bonuses) and only because I deposited a lot in a very short period of time.

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Expert

Langhans_innen

Forum moderatorverified

Forum posts: 3.063 Member since: 22.01.2022

Positively surprised.

26th Feb. 2024, at 05:05 pm CET#19

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Liked this post: denyo123, R3hab, Saphira

If only all women were angels like Hildegard

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Elite

R3hab

verified

Forum posts: 2.245 Member since: 31.08.2020

Positively surprised.

26th Feb. 2024, at 05:27 pm CET#20

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Langhans wrote on 26.02.2024 at 17:05: If only all women were angels like Hildegard

You say something Hans

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Expert

Xavi22

Forum posts: 1.626 Member since: 14.06.2019

Positively surprised.

26th Feb. 2024, at 10:25 pm CET#21

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I can imagine that. No reason for the TE to lie here either.

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Visitor

Synxyo0505

Topic Creator

Forum posts: 17 Member since: 09.02.2023

Positively surprised.

27th Feb. 2024, at 04:57 am CET#22

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The payout has also arrived 😊

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Amateur

Playmaus

Forum posts: 113 Member since: 12.03.2023

Positively surprised.

9th Mar. 2024, at 07:31 pm CET#23

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Synxyo0505 wrote on 25.02.2024 at 20:13: Hello,

i am very surprised right now.
Probably many here know the bwin wheel of fortune.

Due to a display error, I was shown a win of €500 instead of €1. I was very pleased at the time and took a picture of it.

However, I was only credited €1, which according to the support team was correct for the time being.

Now I received another support message saying the following:

We have thoroughly checked your request again, including with our technical department.

Your win was actually only EUR 1.00, but there was a display error when you used the wheel of fortune.

As this is not your fault, and as a gesture of goodwill, we have nevertheless credited you with the displayed amount.

We thank you for your patience in this matter and apologize for any inconvenience caused.

The credit can even be paid out directly.

I'm really impressed and will definitely be playing at Bwin again in the future.

I just wanted to leave a little positive feedback or experience

I had this a few weeks ago. The hand stopped at 100 euros and I got 3 free spins, but of course I don't know which day that was, so I don't think there's anything you can do about it, is there?

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Elite

slotliebe89

Forum posts: 2.314 Member since: 13.01.2019

Positively surprised.

9th Mar. 2024, at 07:35 pm CET#24

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Playmaus wrote on 09.03.2024 19:31:

I had that a few weeks ago. The pointer stopped at 100 euros and I got 3 free spins.now of course I don't know which day that was.I don't think there's anything you can do about it, is there?

I don't think you can complain without a screenshot or similar.

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Amateur

Playmaus

Forum posts: 113 Member since: 12.03.2023

Positively surprised.

9th Mar. 2024, at 07:44 pm CET#25

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slotliebe89 wrote on 09.03.2024 19:35:

I think without a screenshot or similar you can't complain about anything.

Yes, of course, otherwise everyone can say "My pointer has stopped on the cash amount.

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Expert

BinGOLDiG

verified

Forum posts: 1.497 Member since: 31.01.2019

Positively surprised.

11th Mar. 2024, at 06:20 am CET#26

2 Likes

Liked this post: Anonym, roccoammo11

Recently someone had already won 500€!
Bwin is really a super correct casino...always has been and apparently still is!

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