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Deposit and withdrawal methods: Paysafecard Problem/Block/Cancellation (Page 2)

Topic created on 14th Sep. 2023 | Page: 2 of 2 | Answers: 28 | Views: 4,216
JJepsa96
Amateur

Paysafecard Problem/Block/Cancellation

29th Nov. 2024, at 04:01 pm CET#16
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Endoberto wrote on 29.11.2024 at 13:53: Hello,

my psc account was blocked five days ago during the top-up and nothing has happened since then. I should submit the receipt for the purchase via the contact form and I did that year.

Has anyone had similar experiences? How long does it take to unblock the account? The credit has been topped up, but I can't use it.

A colleague had a similar problem, it took around 1-2 weeks to cancel and pay out the remaining balance.

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Endoberto
Rookie

Paysafecard Problem/Block/Cancellation

30th Nov. 2024, at 05:44 am CET#17
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They have now canceled my account because I violated the terms and conditions.

I simply wanted to top up my credit with mifinity. How can that be a breach of the terms and conditions if they offer Paysafe payment options at all?
I deposited at my casino.

The next problem is that I now have a 50 Paysafe lying around here. Who is going to refund it? I can no longer return it.


Would be grateful for an exchange if anyone has had similar experiences

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Endoberto
Rookie

Paysafecard Problem/Block/Cancellation

30th Nov. 2024, at 06:18 am CET#18
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Endoberto wrote on 30.11.2024 at 05:44: They have now canceled my account because I would have violated the terms and conditions.

Just wanted to top up my credit at mifinity. How can that be a violation of the terms and conditions if they offer Paysafe payment options at all?
I deposited at my casino.

The next problem is that I now have a 50 Paysafe lying around here. Who is going to refund it? I can no longer return it.


Would be grateful if anyone has had similar experiences

Okay, the refund can be done via the homepage

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Xavi22
Expert

Paysafecard Problem/Block/Cancellation

30th Nov. 2024, at 08:21 am CET#19
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Endoberto wrote on 30.11.2024 at 05:44: They have now canceled my account because I would have violated the terms and conditions.

Just wanted to top up my credit at mifinity. How can that be a violation of the terms and conditions if they offer Paysafe payment options at all?
I deposited at my casino.

The next problem is that I now have a 50 Paysafe lying around here. Who is going to refund it? I can no longer return it.


Would be grateful for an exchange if anyone has had similar experiences

You get the money back from Paysafecard directly. But you have to pay a processing fee.

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Malganes
Top Member

Paysafecard Problem/Block/Cancellation

30th Nov. 2024, at 04:52 pm CET#20
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Endoberto wrote on 30.11.2024 at 05:44: They have now canceled my account because I would have violated the terms and conditions.

Just wanted to top up my credit at mifinity. How can that be a violation of the terms and conditions if they offer Paysafe payment options at all?
I deposited at my casino.

The next problem is that I now have a 50 Paysafe lying around here. Who is going to refund it? I can no longer return it.


Would be grateful for an exchange if anyone has had similar experiences

What does this tell us? It's better to keep your hands off it in future, in conjunction with MiFinity and Paysafe. It can only lead to problems. You write deposited in my casino. I'd be interested to know which casino you're talking about, if you'd like to tell us?

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Endoberto
Rookie

Paysafecard Problem/Block/Cancellation

1st Dec. 2024, at 12:10 am CET#21
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Malganes wrote on 30.11.2024 at 16:52:

What does that tell us? It's better to keep your hands off it in the future, in connection with MiFinity and Paysafe. Can only lead to problems. You write deposited in my casino. I'd be interested to know which casino you're talking about, if you'd like to tell us?

That shouldn't mean in any casino sorry there was a spelling mistake.


I just wanted to top up my mifinity account for the first time. Never used it before so I can only warn you

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Malganes
Top Member

Paysafecard Problem/Block/Cancellation

1st Dec. 2024, at 12:19 am CET#22
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Endoberto wrote on 01.12.2024 00:10:

That should read in no casino sorry was a spelling mistake in there.


I just wanted to top up my mifinity account for the first time. I've never used it before so I can only warn you

All right. Thanks for the info. I wasn't planning to do that anyway. Not because of the costs alone. Good to know for everyone else, too.

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Falko
Icon

Paysafecard Problem/Block/Cancellation

1st Dec. 2024, at 01:44 pm CET#23
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Endoberto wrote on 30.11.2024 at 05:44: They have now canceled my account because I would have violated the terms and conditions.

Just wanted to top up my credit at mifinity. How can that be a violation of the terms and conditions if they offer Paysafe payment options at all?
I deposited at my casino.

The next problem is that I now have a 50 Paysafe lying around here. Who is going to refund it? I can no longer return it.


Would be grateful if anyone has had similar experiences

In the past, when this was still an anonymous payment method, there were never any problems like this. There doesn't even seem to be a uniform EU rule here, because the French, for example, can still choose between a Paysafe account and an anonymous depositor. However, other countries such as Austria, Malta and Germany no longer have this choice.

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Endoberto
Rookie

Paysafecard Problem/Block/Cancellation

1st Dec. 2024, at 02:15 pm CET#24
1 Like

Liked this post: Avatar von btssultan btssultan

Falko wrote on 01.12.2024 at 13:44:

In the past, when this was still an anonymous payment method, there were never such problems. There doesn't even seem to be a uniform EU rule here, because the French, for example, can still choose between a Paysafe account and an anonymous depositor. However, other countries such as Austria, Malta and Germany no longer have this choice.

Yes, it is being made more and more difficult for players from year to year with various regulations. Quite honestly, the fun factor in German casinos is zero

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ptitza
Visitor

Paysafecard Problem/Block/Cancellation

11th Mar. 2025, at 06:25 pm CET#25
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Hello, I deposited eur 100 into my paysafcard account twice today by Trustly bank transfer. So by pin-tan procedure. Unfortunately the money or the pin is not on the Paysafecard account, payment failed. But the money was debited from my account because it was an online transfer using the pin-tan method. Has anyone had the same experience, or does anyone know how to proceed? Thank you.

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roccoammo11
Expert

Paysafecard Problem/Block/Cancellation

12th Mar. 2025, at 05:10 am CET#26
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ptitza wrote on 11.03.2025 at 18:25: Hello. Today I deposited 100 eur 2 times into my paysafcard account via Trustly bank transfer. So by pin-tan procedure. Unfortunately, the money or the pin is not on the Paysafecard account, payment failed. But the money was debited from my account because it was an online transfer using the pin-tan method. Has anyone had the same experience, or does anyone know how to proceed? Thank you.

If you are lucky, the problem will resolve itself, otherwise send proof of this to the relevant support departments. It's best to be patient.

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ptitza
Visitor

Paysafecard Problem/Block/Cancellation

12th Mar. 2025, at 08:18 am CET#27
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Yes, I have already sent it to Trustly and Paysafe. Unfortunately Trustly or Paysafe are not the best at service. Well, let's see. 🤷‍♂️

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roccoammo11
Expert

Paysafecard Problem/Block/Cancellation

13th Mar. 2025, at 04:26 pm CET#28
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ptitza wrote on 12.03.2025 at 08:18: Yes, I have already sent to Trustly and Paysafe. Unfortunately Trustly or Paysafe are not the best at service. Well, let's see. 🤷‍♂️

in any case, you will still get your money or credit. Hope it's not too urgent

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ptitza
Visitor

Paysafecard Problem/Block/Cancellation

14th Mar. 2025, at 12:14 am CET#29
2 Likes

Liked this post: Avatar von JJepsa96 JJepsa96, Avatar von roccoammo11 roccoammo11
Hello. Was credited back to SP account from Skrill today. Everything is fine.

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