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Deposit and withdrawal methods: Paysafecard Problem/Block/Cancellation

Topic created on 14th Sep. 2023 | Page: 1 of 2 | Answers: 23 | Views: 3,278
MeMeMe89
Rookie
Hello dear ones,
I have been a silent reader on this site until now and have always been grateful for the many tips and recommendations.

I currently have the following problem.
Since about 10 months I have started to gamble properly. Eigtl only casinos that have a German license. Through the 1000 € restriction and this forum I came to King Billy. Great casino too bad that it has no DE license.

I opened a Paysafe account for it and then bought paysafe pins at Doundle and Kartedirekt. Well sometime in the summer of August I started of course to exaggerate and bought 20/30 pins per day a 30€. About Paypal. My poor account .

In mid-August I actually won almost 9,000 in the casino. Eigtl only my deposited money won back.
Have it paid out to me via Paysafe. First 3000 / to my Mypaysafe with fees / back to the account. Then the rest exactly the same.
Have then some other things paid directly via Mypaysafe. To 06.09 then came a message from Paysafe my account is blocked until clarification.
I of course full of panic 1000 euro deposited in a German casino with Paysafe and in another 850€.

Account with balance of 1660 euro was blocked.
Now after 10 days of email correspondence and all sorts of things they wanted from me, my account was canceled.

The German casino with 1000 euro I once übegsetzt then suddenly also wanted to have everything possible from me. Steuereeklärung and questionnaire, etc. and the stupid want to pay me only on the Paysafe account.
But the account is canceled.
The German Cssino processed everything for over 7 working days.


Now the question:
Paysafecard credit to the bank account? Does the bank make problems?

Why was my account with Paysafe terminated? It says violation of the terms and conditions. But what exactly did I do wrong?

German casino? Why do they make so much trouble? Can they report me there and find out where the money comes from.

Have bisschem googled too much and worry that they report me because of the foreign casino. Is not legal.

Does anyone have experience?
Wanted my bank account that eh internally already red lights (assumption) not bring even more in danger.

Vorallem I am self-employed. Do not want the tax office is also still in front of the door and everything goes hopps.

Somehow I've done something stupid.

I also hope your advice.

Love greetings Chrissy

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MikeG111213
Rookie
Hi,

i also got my Paysafecard account terminated but with the reason "for important reasons" (no idea what that means?) However, I have by far not redeemed as many Paysafecards there as you. I think it's related to the fact that I used their credit card to Deposit in casinos as well as on my mifinity wallet....

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Da_Wei_87
In my experience, there are no problems!

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R3hab
Elite
Can not explain this to me, see here also no misconduct on your part
So big companies like paysafe have but also estimated all the data from you, who knows what they know there

Cross your fingers that you get the rest of your credit and they do not make more problems

🫰

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Donnie
Elite
Have probably made too much money with you, there is no choice but to put someone on the doorstep🤣

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MeMeMe89
Rookie
Yes have exaggerated a bit with Paysafe cards pins🫣

But the block came only after I me on Paysafe account what auszahlen read. And although I have sent everything to them anyway notice.

The ladies at Paysafe the one teleofnische reached meant that it is unlocked because everything looks good.
Nevertheless canceled. I do not understand.
Since you win once and only problems.

I'm just worried that I'll get in trouble... and I won't see my money again. Neither from SlotMagie nor from Paysafecard.

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btssultan
Experienced
Chrissy89 wrote on 09/15/2023 at 12:35 PM: Yeah went a bit overboard with paysafe card pins🫣

But the block came only after I me on Paysafe account what auszahlung read. And although I have sent everything to them anyway notice.

The ladies at Paysafe the one teleofnische reached meant that it is unlocked because everything looks good.
Nevertheless canceled. I do not understand.
Since you win once and only problems.

I'm just worried that I'll get in trouble... and I won't see my money again. Neither from SlotMagie nor from Paysafecard.

Currently, Paysafe makes it relatively easy, which concerns the issue of illegal gambling.

On the one hand, they know exactly to which Provider the payment goes and block corresponding providers for German citizens, on the other hand, sometimes only users are blocked manually and others can continue to Deposit with said provider, despite the legal situation.

I have currently filed a complaint with the Financial Supervisory Authority against Paysafe (Skrill), because I received the message, said providers are no longer available from Germany or can no longer be deposited and I learn from the provider that you can receive payments via Skrill as usual from players from Germany.

Somewhat contradictory, what Paysafe has sent me there by message - is Paysafe allows other users with German residence, the illegal transfer of money and sets itself above applicable law and on the other hand, one is punished for it by said company with a block? Sorry, not with me.

But regarding your request above, I would put an ultimatum accordingly, because from my point of view, money may not simply be misappropriated, if not even a reason is given, why the blocking has taken place, otherwise unfortunately only the passage to a lawyer, who is familiar with said matter, helps.

The same with SlotMagie, of course they want to pay out on account XYZ, but if it no longer exists, willy-nilly, only a transfer to a bank account verified by you will be possible. Also, to my knowledge, there is no law according to the current version, which currently stipulates that a deposit must take place only on the last selected deposit method! → otherwise times the GGL in CC set in the mail traffic, with request for clarification.

The current set felt some providers immoderately above the actual specifications and interpret them at their discretion.

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T0uchTheSky
Elite
To me a few years ago my Neteller account was simply blocked and then canceled and that also belongs to the company Paysafe.... With my Neteller account I have only money in and out of the casinos, nothing more. No idea what clueless employees are working there

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MeMeMe89
Rookie
Hello dear ones,
Short feedback on the situation:

Paysafe account canceled / but I can still log in and admire my remaining money of 1660 euros. Bank data I have transmitted to them and they said after 14 days processing I get it. We will see then.

At Slotmagie... so 14 days I'm already waiting for a solution.
Now I could play until the day before yesterday with the 1000€. Pay out was not possible.

The day before yesterday and yesterday I sent them more documents were also accepted. However, they have blocked my account to play.

Wait wait wait.



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MeMeMe89
Rookie
Brief feedback:

Paysafecard transferred the full amount to my account after 3 days.
Everything went well.


Thank you for your answers.

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hustlehoff
Expert
Thank you for keeping us informed until the end. I am happy for you.

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Emeyesty
Experienced
Hello, does anyone know of a reputable site where I can fund my PSC account with PayPal and the fees are not outrageous?

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Endoberto
Rookie
Hello,

my psc account was blocked five days ago during the top-up and nothing has happened since then. I was supposed to submit the receipt for the purchase via the contact form and I did that this year.

Has anyone had similar experiences? How long does it take to unblock the account? The credit has been topped up, but I can't use it.

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roccoammo11
Expert

Endoberto wrote on 29.11.2024 at 13:53: Hello,

my psc account was blocked five days ago during the top-up and nothing has happened since then. I should submit the receipt for the purchase via the contact form and I did that year.

Has anyone had similar experiences? How long does it take to unblock the account? The credit has been topped up, but I can't use it.

Sometimes it takes 2 weeks or even longer until someone answers.

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Langhans_innen
Expert
roccoammo11 wrote on 29.11.2024 at 14:35

Sometimes it takes 2 weeks or even longer until someone answers...

Really? Are they usually that lame? Just had some written contact or need for clarification by email on behalf of someone else with Paysafe: Response time (even on weekends) always less than 24 hours and the answers are not blocks, but personalized onpoint. I was both surprised and satisfied.

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