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Deposit and withdrawal methods: Paysafe account blocked what to do?

Topic created on 13th Jan. 2024 | Page: 1 of 2 | Answers: 15 | Views: 2,268
PaScaLiTo
Top Member

Paysafe account blocked what to do?

13th Jan. 2024, at 02:40 am CET#1
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Hi my friends!

I have a problem, I hope someone here can help me or give me some tips.

Last time I had my win of 2000 € paid out via paysafe.

I still have €1,694.25 of this in my paysafe account. Without knowing what was going on, paysafe blocked my account. Allegedly an older woman with my name, date of birth and address opened an account there but uploaded her own ID. Paysafe says that my account remains blocked.

I have already given them my bank details and asked that my money be transferred to them.

I've been waiting for my money since the end of last year. I call them almost every day.

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BinGOLDiG
Expert

Paysafe account blocked what to do?

13th Jan. 2024, at 04:50 pm CET#2
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I don't check! 🥴
How do they know it's an old woman?
And wasn't your account verified beforehand?
Normally an info like "there is already an account with the same data" would appear if so much data matches

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BinGOLDiG
Expert

Paysafe account blocked what to do?

13th Jan. 2024, at 04:58 pm CET#3
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So the my paysafe page says:

Please note: Only one Paysafecard account can be registered with this e-mail address and telephone number. Multiple accounts are not possible!

So either they are telling you some nonsense so that you keep your feet still because the police may be investigating illegal gambling or money laundering

Or you have forgotten to mention something else in your story that would probably be relevant to understand the process!

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Melodie999
Amateur

Paysafe account blocked what to do?

13th Jan. 2024, at 05:30 pm CET#4
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PaScaLiTo wrote on 13.01.2024 at 02:40: Hi my friends!

I have a problem, I hope someone here can help me or give me tips.

Last time I had my win of 2000 € paid out via paysafe.

I still have €1,694.25 of this in my paysafe account. Without knowing what was going on, paysafe blocked my account. Allegedly an older woman with my name, date of birth and address opened an account there but uploaded her own ID. Paysafe says that my account remains blocked.

I have already given them my bank details and asked that my money be transferred to them.

I've been waiting for my money since the end of last year. I call them almost every day.

My account at paysafe has also been blocked and they haven't given me any specific reasons, so I can already imagine why I was blocked there because I deposited several times at sugarcasino using a credit card.... 😅

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BinGOLDiG
Expert

Paysafe account blocked what to do?

13th Jan. 2024, at 05:57 pm CET#5
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Melodie999 wrote on January 13th, 2024 at 5:30 pm:

So my account at paysafe was also blocked and they didn't give me any concrete reasons, so I can already imagine why I was blocked there because I deposited several times at sugarcasino via credit card.... 😅

Well, they have to give you a reason!


By now you'd really think we had a communist government!

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frapi07
Elite

Paysafe account blocked what to do?

13th Jan. 2024, at 06:08 pm CET#6
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BinGOLDiG wrote on 13.01.2024 at 16:50: I don't check! 🥴
How do they know that it is an old woman?
And wasn't your account verified beforehand?
Normally an info like "there is already an account with the same data" would appear if so much data matches

That's what he wrote. She uploaded her ID.

So: Person X opens an account with Paysafe using the TE's data. Person X uploads their personal ID and not that of the TE.

The right question would be: how did someone obtain the TE's data? I don't think it was an older woman.

This data can easily be taken from the ID card. So: did the TE lose his ID or pass it on (possibly through a photo)?

It was probably a criminal who was either too stupid or didn't understand the system. I don't think it was really an older woman. Maybe the plan was to use the woman as a front man. Who knows.

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roccoammo11
Expert

Paysafe account blocked what to do?

13th Jan. 2024, at 06:09 pm CET#7
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Liked this post: Avatar von BinGOLDiG BinGOLDiG

Melodie999 wrote on January 13th, 2024 at 5:30 pm:

So my account at paysafe was also blocked and they didn't give me any concrete reasons, so I can already imagine why I was blocked there because I deposited several times at sugarcasino via credit card.... 😅

I don't see a problem with Skrill and they belong together after all

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PaScaLiTo
Top Member

Paysafe account blocked what to do?

17th Jan. 2024, at 02:45 am CET#8
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BinGOLDiG wrote on 13.01.2024 at 16:50: I don't check! 🥴
How do they know that it is an old woman?
And wasn't your account verified beforehand?
Normally such an info would appear "there is already an account with the same data" if so much data matches

Yes, that's right 🤷🏼‍♂️ small update on the case, the money has now been paid out after several phone calls and my account has been completely blocked so that I can no longer log in.

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PaScaLiTo
Top Member

Paysafe account blocked what to do?

17th Jan. 2024, at 02:47 am CET#9
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BinGOLDiG wrote on 13.01.2024 at 16:58: So on the page of my paysafe it says:

Please note: Only one account can be registered with Paysafecard using this e-mail address and telephone number. Multiple accounts are not possible!

So either they are telling you some nonsense so that you keep your feet still because the police may be investigating illegal gambling or money laundering

Or you forgot to mention something in your story that would probably be relevant to understand the process!

Nothing forgotten to mention it was exactly the same 🤷🏼‍♂️

I've filed a complaint online and will definitely keep you up to date.

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chriss1808
Experienced

Paysafe account blocked what to do?

18th Jan. 2024, at 06:09 am CET#10
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Melodie999 wrote on January 13th, 2024 at 5:30 pm:

So my account at paysafe was also blocked and they didn't give me any concrete reasons, so I can already imagine why I was blocked there because I deposited several times at sugarcasino via credit card.... 😅

because you deposited with a credit card, your paysafe account was blocked?

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BinGOLDiG
Expert

Paysafe account blocked what to do?

18th Jan. 2024, at 11:33 am CET#11
1 Like

Liked this post: Avatar von Katyanoack Katyanoack
chriss1808 wrote on 18.01.2024 06:09:

because you deposited with a credit card your paysafe account was blocked?

Yes, because they misused paysafe for payment processing of "illegal gambling", so to speak

Accordingly, paysafe has a responsibility to stop such transactions if they want to continue to operate as a state-recognized payment method!

Btw there is now also a virtual and physical credit card from paysafe 😉

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Anonym

Paysafe account blocked what to do?

10th Feb. 2024, at 09:15 am CET#12
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I always use Paysafe myself for German casinos because I thought it was safe..... now you start to think about it 😅

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LovelyLilly

Paysafe account blocked what to do?

20th Feb. 2024, at 01:51 am CET#13
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PaScaLiTo wrote on 17.01.2024, at 02:45 am:

Yes, that's right 🤷🏼‍♂️ small update on the case, the money has now been paid out after several phone calls and my account has been completely blocked so that I can no longer log in.

Hi,

how did you call them? All the numbers from them I have tried, they were "invalid".
I have the same issue currently, that they are keeping my money and they do not want to send them to my bank account, I have already provided all the infos they need.
Do you know how long it takes to get an answer from them? And can you tell me where did you call them?
They did not answer to my emails yet.
R3hab
Elite

Paysafe account blocked what to do?

20th Feb. 2024, at 09:49 am CET#14
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That's lousy, just close your account and such a ridiculous reason on top of that, your account was the first to be registered
psc has already suffered a loss

Had written that I want to upgrade kk, they say no and for no reason
Don't check what's so hard about it but good.

must come times a psc competition this monopoly of them and cash to code is just way too annoying

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Frankey
Experienced

Paysafe account blocked what to do?

21st Feb. 2024, at 08:32 pm CET#15
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Peter8 wrote on 20.02.2024 at 09:49:
That's lousy, just close your account and such a ridiculous reason on top of that, your account was the first to be registered
psc already has a damage

Had written that I want to upgrade kk, they say no and for no reason
Don't check what's so hard about it but good.

must come times a psc competition this monopoly of them and cash to code is just way too annoying


The security system is very complex, but PSC says it's for our protection. But nothing more. It's something as trivial as being a VPN that triggers the block It makes no sense Instead of telling people why, they keep quiet so our account is safe and we hate them.

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