Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Deposit and withdrawal methods: Mandato bank transfer went back

Topic created on 18th Sep. 2023 | Page: 1 of 1 | Answers: 3 | Views: 3,529
Silvi2020
Amateur

Mandato bank transfer went back

18th Sep. 2023, at 10:51 pm CEST#1
0 Likes

Nobody has liked this post so far
I need your help, I deposited today at Platincasino 5x10 euros via bank transfer with Mandato. All well and good, money arrived on player account, of course, no luck. Now I have seen on my bank account that the real-time transferumgen but again landed on my bank account with the note: Recipient not available. What should I do now? The VIP at Platin has no idea either. Should I sit this out for now? I don't want any stress with Debt collection etc... Bank account was covered, so that's not the problem. A few deposits before everything went again. But I know Platin - they still charge 10 euros per transfer, so 50 quickly becomes 100..

This post has been translated automatically

btssultan
Experienced

Mandato bank transfer went back

18th Sep. 2023, at 11:22 pm CEST#2
0 Likes

Nobody has liked this post so far
The error is apparently not yours, which you can also prove, so a fee from Platincasino would not be justified, otherwise I would contact the transfer Provider directly.

Even if they send it to a Debt collector, neither the debt collector is in the right, nor the accruing fees, these are probably in 99% of all cases in court, classified as immoral, since these are usually in no relation or fees are charged, which may not be calculated or were much too high.

Unfortunately, only many unsuspecting pay these fees, for fear it goes before the court or the bailiff is right there. Predominantly, many debt collectors then leave it at their threatening letters, because they know that a court case would mean prepayment and in the dumbest case, if there are errors, also further expenses.

This post has been translated automatically

gamble1
Icon

Mandato bank transfer went back

19th Sep. 2023, at 08:36 am CEST#3
0 Likes

Nobody has liked this post so far

btssultan wrote on 18.09.2023 at 23:22: The error is apparently not with you, which you can also prove, so a fee from Platincasino would not be justified, would otherwise contact me directly to the transfer provider.

Even if they send it to a Debt collector, neither the debt collector is in the right, nor the accruing fees, these are probably in 99% of all cases in court, classified as immoral, since these are usually in no relation or fees are charged, which may not be calculated or were much too high.

Unfortunately, only many unsuspecting pay these fees, for fear it goes before the court or the bailiff is right there. Most debt collectors leave it at their threatening letters, because they know that a court case would mean prepayment and in the dumbest case, if there are errors, even more expenses.

Well, if you withdraw a confirmed online transfer for a service that you have received, this can be interpreted in the worst case as fraud


This means that even if you have done nothing, the Provider and if you do not report also the collection in the right and you would have to charge this in the next step the payment provider must then cover the fees if it was a legal transaction that was not canceled for reasons of legal situation or others

The general collection costs there you would have to look in each case exactly what was charged and then you could point to any costs incurred not enforceable

In principle, however, the provider has the right to the reminder and consequently also the right to charge reminder costs for several individual bookings, the chargeback can also be charged per booking because the banks also set these costs per booking and not for all bookings in period X

If you have e.g. a PayPal account and 5 debits are not redeemed you will also be charged 5 x 4,xx which is then also 20 €

This post has been translated automatically

btssultan
Experienced

Mandato bank transfer went back

20th Sep. 2023, at 08:17 pm CEST#4
0 Likes

Nobody has liked this post so far

gamble1 wrote on 09/19/2023 at 08:36 AM:

Well if you withdraw a confirmed online transfer for a service you received it can be construed as incoming fraud in the worst case scenario


This means that even if you have not done anything yourself, the Provider and if you do not report also the collection would be in the right and you would have to charge this in the next step to the payment provider who must then cover the fees if it was a legal transaction that was not canceled for reasons of legal situation or others

The general collection costs there you would have to look in each case exactly what was charged and then you could point to any costs incurred not enforceable

In principle, however, the provider has the right to the reminder and consequently also the right to charge reminder costs for several individual bookings, the chargeback can also be charged per booking because the banks also set these costs per booking and not for all bookings in period X

If you have e.g. a PayPal account and 5 debits are not redeemed you will also be charged 5 x 4,xx which is then also 20 €

Incidental fraud would be present if one would act in advance knowingly, with the intention, e.g. due to insufficient funds in the account, to carry out a transaction, this would not be possible from the outset, so knowingly trying to harm someone or to gain an advantage.


Is not present here, however, according to the aforementioned facts, since the customer was willing to make the aforementioned payment and this was also submitted with the consent of a third party provider, and a credit was also redeemed accordingly on the player account via the system. Since this is a system error, this is probably also to become different, also since the transfer was assigned to a third party.

I would contact the casino accordingly and get a confirmation. So you have something in hand regarding collection, etc. and can prove that you have made an effort to clarify.

This post has been translated automatically

Hot Topics18th Nov. 2024 at 03:38 am CET

World
0
Miscellaneous
0
World
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately