Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Slot Games in general: Cross-provider Lucas Limit

Topic created on 03rd Sep. 2024 | Page: 1 of 1 | Answers: 14 | Views: 573
Darkresu85
Rookie

Cross-provider Lucas Limit

3rd Sep. 2024, at 12:26 am CEST#1
0 Likes

Nobody has liked this post so far
Hey guys, I have a 300,- Euro limit like every month. Nothing has changed for months. I deposited 120,- until now. Today I wanted to Deposit another 30,- Euro at bwin and it says my limit is exhausted. How can that be? Does anyone have any idea who I can contact to find out that this is not the case? Lg

This post has been translated automatically

gamble1
Icon

Cross-provider Lucas Limit

3rd Sep. 2024, at 12:39 am CEST#2
0 Likes

Nobody has liked this post so far
Have you lowered your limit somewhere? Failed Deposit attempts ?

This post has been translated automatically

Darkresu85
Rookie

Cross-provider Lucas Limit

3rd Sep. 2024, at 12:47 am CEST#3
0 Likes

Nobody has liked this post so far
No, I set it to 300 at Betano at the time and didn't change it anywhere. If it is possible, I would like to contact someone in support who can explain this to me.

This post has been translated automatically

gamble1
Icon

Cross-provider Lucas Limit

3rd Sep. 2024, at 12:52 am CEST#4
1 Like

Liked this post: Avatar von bigbig bigbig

Darkresu85 wrote on 03.09.2024 at 00:47: No, I set it to 300 at Betano at the time and didn't change it anywhere. If it is possible I would like to contact someone in support who can explain this to me.

The problem with this is that the providers can't help you directly, but in the past they usually haven't been really helpful with such things either


Nevertheless, here is the contact form of the gambling authority where you can click on "Lugas" at the bottom: Link

This post has been translated automatically

Darkresu85
Rookie

Cross-provider Lucas Limit

3rd Sep. 2024, at 12:54 am CEST#5
0 Likes

Nobody has liked this post so far

gamble1 wrote on 03.09.2024 00:52:

The problem with that is the providers can't help you there, Lugas has to do that directly but they haven't really been helpful with such things in the past either


Nevertheless, here is the contact form of the gambling authority where you can click on "Lugas" at the bottom: Link

Thank you very much. How can it be that I can set 300,- as an option at Betano only for Betano? Is this possible with every Provider?

This post has been translated automatically

gamble1
Icon

Cross-provider Lucas Limit

3rd Sep. 2024, at 12:58 am CEST#6
0 Likes

Nobody has liked this post so far
As far as I know, you can theoretically set your own limit with each Provider, but technically the lowest limit you set anywhere will always count, if I'm not mistaken

This post has been translated automatically

Darkresu85
Rookie

Cross-provider Lucas Limit

3rd Sep. 2024, at 09:33 am CEST#7
0 Likes

Nobody has liked this post so far
"but then Lugas technically always count the lowest where you have bet somewhere"

Unfortunately, I didn't understand that sentence. Can you explain what you mean? Lg

This post has been translated automatically

Stromberg
Legend

Cross-provider Lucas Limit

3rd Sep. 2024, at 10:06 am CEST#8
0 Likes

Nobody has liked this post so far
Darkresu85 wrote on 03.09.2024 at 09:33: "but then Lugas technically always count the lowest where you have set somewhere"

Unfortunately I didn't understand that sentence. Can you explain how you mean that? Lg

If you have an account with 3 providers A, B and C, and a Lugas limit of €1000 with A, €500 with B and €300 with C, then your Lugas limit should be €300.

If you have also set a limit of €200 at Provider C for this provider only (i.e. not the provider-wide Lugas limit), then you can only Deposit €200 there and €100 at the other two together.


As far as I know, at least in my experience, it is a special feature if you have your Lugas limit increased to over €1000.

You apply for this with a provider who checks this and, if successful, increases your limit.
This limit then applies, even if you have a lower limit elsewhere. Because otherwise the application for the limit increase above €1000 would have to be submitted to all providers and checked...

This post has been translated automatically

gamble1
Icon

Cross-provider Lucas Limit

3rd Sep. 2024, at 10:10 am CEST#9
0 Likes

Nobody has liked this post so far

Darkresu85 wrote on 03.09.2024 at 09:33: "but then Lugas technically always count the lowest where you have set somewhere"

Unfortunately I didn't understand that sentence. Can you explain how you mean that? Lg

Of course


Let's assume you play with the following providers and set the following Lugas limit:

Tipico 800 €
StarGames 500 €
BingBong 150 €

Now you can theoretically only play a maximum of € 150 no matter where you play, no matter which Provider, as this is your lowest limit, you can play a maximum of € 1000 from the house, but then theoretically you would first have to increase it with a provider

This post has been translated automatically

Darkresu85
Rookie

Cross-provider Lucas Limit

3rd Sep. 2024, at 12:10 pm CEST#10
0 Likes

Nobody has liked this post so far
Ok, thank you for the explanation. So I probably have to set the Luga Limit to 120,- at Jokerstar where I have just registered. And is it then possible to have an optional limit with each Provider as with Betano?

This post has been translated automatically

gamble1
Icon

Cross-provider Lucas Limit

3rd Sep. 2024, at 12:25 pm CEST#11
0 Likes

Nobody has liked this post so far

Darkresu85 wrote on 03.09.2024 at 12:10: Ok thanks for the explanation. So I probably have to have set 120,- for Luga Limit at Jokerstar where I signed up for the first time. And is it then possible to have an optional limit with every Provider like with Betano?

I think I heard something like that once, so you can possibly set up a Luga limit (across all providers) and a normal non-Luga limit (for this provider), whereby the non-Luga limit is still subject to the Luga limit

This post has been translated automatically

Darkresu85
Rookie

Cross-provider Lucas Limit

4th Sep. 2024, at 12:07 pm CEST#12
0 Likes

Nobody has liked this post so far

gamble1 wrote on 03.09.2024 at 12:25 pm:

I think I heard something like that once, so you can possibly set up a Lugas limit (across providers) and a normal non-Lugas limit (for this provider) whereby the non-Lugas limit is then still subject to the Lugas limit

Hey guys, I've sorted it out. Lugas replied to my request today. 3 payments of 50,- and 1 payment of 30,- Euro were listed to me. These 180,- euros were completely canceled at Lapalingo as I was not verified. Now these Sunmer were counted anyway... Nothing has been debited from my account, so I was right that I only deposited 120,- Euro. What should I do now?

This post has been translated automatically

Stromberg
Legend

Cross-provider Lucas Limit

4th Sep. 2024, at 12:35 pm CEST#13
0 Likes

Nobody has liked this post so far

Darkresu85 wrote on 04.09.2024 at 12:07:

Hey guys I got it sorted out. Lugas replied to my request today. 3 payments of 50,- and 1 payment of 30,- Euro was listed to me. These 180,- euros were completely canceled at Lapalingo as I was not verified. Now these Sunmer were counted anyway... Nothing has been debited from my account, so I was right that I only deposited 120,- Euro. What should I do now?

You can't do anything.

It is clearly regulated that failed depositors count.
The Provider can technically set up its payment process so that this does not happen, i.e. a payment is canceled before it is sent to Lugas.
However, this was not the case with Lapalingo.

So all you can do now is increase your limit and wait 7 days... or wait until next month.

This post has been translated automatically

Darkresu85
Rookie

Cross-provider Lucas Limit

4th Sep. 2024, at 01:24 pm CEST#14
0 Likes

Nobody has liked this post so far

Stromberg wrote on 04.09.2024 at 12:35 pm:

Nothing you can do.

It is clearly regulated that failed depositors count.
The Provider can technically set up its payment process in such a way that this does not happen, i.e. a payment is canceled before it is sent to Lugas.
However, this was not the case with Lapalingo.

So now you can only increase your limit and wait 7 days... Or wait until next month.

Ok thanks, so it's more like 1 month or how do you come up with 7 days?

This post has been translated automatically

Stromberg
Legend

Cross-provider Lucas Limit

4th Sep. 2024, at 01:42 pm CEST#15
2 Likes

Liked this post: Avatar von JJepsa96 JJepsa96, Avatar von roccoammo11 roccoammo11

Darkresu85 wrote on 04.09.2024 at 13:24:

Ok thanks, so more like 1 month or how do you come up with 7 days?

Your limit is reset on the 1st of each month, which means you can Deposit your €300 again.


Alternatively, you can also increase your limit now (with one of the providers where you are active under Luga's limit) to e.g. €480.
After 7 days, your new limit will apply and you can deposit the €180 you have planned for this month from then on.

Next month (e.g. directly on 01.10.) you can then change your limit back to 300€, which will then apply immediately and you can only deposit 300€ in October, as you intended.

This post has been translated automatically

Hot Topics21st Nov. 2024 at 07:27 pm CET

Casino Games
0
Offline Casinos
0
Inside
0

GambleJoe Team

Profile picture of JulianJulian
Community-Manager / Complaint SpecialistProfile picture of CounterCounter
Software developerProfile picture of MatthiasMatthias
Project manager
Profile picture of DanielDaniel
Founder

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.
© 2012-2024 GambleJoe.com
✕

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately