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News & Notices: GJ Coin Lottery November 2022 - The Winners have been announced! (Page 8)

Topic created on 01st Nov. 2022 | Page: 8 of 8 | Answers: 75 | Views: 8,095
Katyanoack
Experienced

roccoammo11 wrote on 01/11/2022 at 14:33: got a 10euro psc exchanged & when activating saw it's only 7euro..anyone else same problem???

Yes here. Had it too. With the 25 €


I had only 22€

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Matthias
Expert

Katyanoack wrote on 03.11.2022 at 07:02

Yes here. Had it too. With the 25 €


Had I only 22€

Good morning, your info that you only got 22 euros, now we were a bit mistaken.

We have just checked the purchase date of the card, the card was purchased by us on 06.05.2022, i.e. here still applies the old terms and conditions, (which was valid until 30.06.2022) after which the card balance is reduced only after 6 months by 3 euros.
Say only on November 6 would have to be on the card 22 euros, instead of 25 euros.
You received the card on November 1, so it must actually have the full card balance of 25 euros.
Do you have a proof (screenshot, Deposit slip or something else) that there were really only 22 Euro on the card?
We have so far compensated all users where the problem was traceable.

This post has been translated automatically

Katyanoack
Experienced

Matthias wrote on 03.11.2022 at 10:04 am

Good morning, your info that you only got 22 euros has now misled us a bit.

We have just checked the purchase date of the card, the card was purchased by us on 06.05.2022, ie here is still the old terms and conditions, (which was valid until 30.06.2022) after which the card balance is reduced only after 6 months by 3 euros.
Say only on November 6 would have to be on the card 22 euros, instead of 25 euros.
You received the card on November 1, so it must actually have the full card balance of 25 euros.
Do you have a proof (screenshot, Deposit slip or something else) that there were really only 22 Euro on the card?
We have so far compensated all users where the problem was traceable.

I am mistaken


That was really only with the Paysafecard in the value of 7€

Were also actually only 7€ that I could redeem.

Sry

This post has been translated automatically

Wonderboy2016
Rookie
Thank you very much Gamble Joe !!!

This post has been translated automatically

harlekin
Experienced
Congratulations to the winners

This post has been translated automatically

xxjj19
Experienced
Thank you GJ Team

And congratulations to all others

This post has been translated automatically

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