News & Notices: GambleJoe: New feature - report bugs and collect GJ Coins (Page 16)

voerde wrote on 09/13/2020 at 19:15
totally agree with you

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Will777 wrote on 09/13/2020 at 8:09 pm
That's how I like it. Approval from the Wesel district has the certain added value

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Will777 wrote on 09/13/2020 at 6:56 pm
I now know it's a mistake to respond to your posts. But absolutely must give you this advice: Smack yourself really hard in the face with your fist. You should repeat this process several times a day.

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Jokerboy wrote on 09/13/2020 at 9:26 pm
You are a quick learner, but why so serious?
I was just pointing out the possibility of change with my post as you did with yours. Unlike you, I did not give you any suggestions, I just wrote my post. If you feel addressed, it's your problem. It is solely up to Gamblejoe Morgen to make a decision whether or not they increase the error messages per day now. With your current post, you certainly do not make it easier for them

Besides, it's your life and your problem, if your ass is on fire, they should actually reduce the messages. There is also work for the team on it and there are not only people who correct errors, but want to make them even worse (perhaps even unconsciously), which must also be checked everything

I hope I could help you (at least) for this discussion. For everything else, we have a pretty good social system here in Germany.

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Will777 wrote on 09/13/2020 at 9:51 pm
...hmmm. Yes...yes yes

Fist in the face not forgotten

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Matthias wrote on 14.09.2020 at 16:09: For your information:
We unanimously decided today at the team meeting that we will not accept more than 10 error messages per day per user for now. We have processed over 1000 error messages in the last few days. Considering that for each error message we have to spend at least 3 minutes checking (understanding the facts, making changes, assigning coins), this corresponds to an additional working time of at least 3000 minutes, which is equivalent to 50 hours of additional work per week.
By the way: 28 Paysafe cards have already been distributed and many users still have a decent coin balance saved up for payout.

If we were to increase the limit to 20 messages, it would no longer be possible to process the error messages in a reasonable amount of time, as this would result in around 100 hours or more of additional work. For this we would have to hire at least 2 additional employees.
This is unrealistic, as we cannot estimate how long such a high number of errors will be reported.
Therefore, for the time being, we will stick to 10 reports per day
We hope for your understanding.

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