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Feedback: What lousy sites are promoted here!!!

Topic created on 24th Sep. 2017 | Page: 1 of 2 | Answers: 11 | Views: 4,163
c****7
Hello,
now I see that new sites are promoted. ShadowBet, Vera John and Energy.
So Shadowbet is good as all OC of MT Securetrade, Vera John is just as super, I have played for years, super site where you can win really fat. But Energy is the lowest drawer, total rip-off artists who block accounts at will, confiscate funds, screw players, turn left-wing games. I am even in a legal dispute with them. I can't give any details about details because of the open procedure, sorry.
I advise everyone NOT to play there, the back office is nasty without end speak the jokers who run it, the heart of this casino is rotten so to speak.
I am already p**sed off that crap like Drückglück, Spintastic or Betive is recommended here but Energy tops it. It doesn't get much worse, yes Comeon is on par with them and I don't recommend them to anyone...
Anyway, I understand that Daniel has to live and pay his rent, it's absolutely legitimate but I can no longer be a member of a forum where such dangerous providers are advertised. There are just good sites, lousy and the very lousy and there are now too many of them for me as a recommendation in it. Therefore, Daniel please delete my account, I can no longer support this and I wish the Gamblejoe community all the best and eyes on the casino choice...

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Daniel
Elite
Energy is not promoted, but it is simply listed because it is a reliable online casino with Novoline games, which many German players are looking for. Actually, it should be in your interest that this casino is listed here. If the casino is bad in your eyes, then simply rate the casino publicly bad (you have already done). If an online casino is bad for the majority of people and is listed here, then this is no longer a promotion for the casino, but the opposite.

That is the point of GambleJoe. That players can inform themselves about Online Casinos through real player experiences. If I do not list a relevant online casino like Energy and it is bad, then there is no page in the German-speaking world, where players can inform authensisch. Then people inform themselves about bad casinos via purely marketing and revenue-oriented spam sites and have hardly any chance to distinguish bad from good casnios

Daniel

We would like to list all online casinos with European gambling license (whether good or bad). But at the moment we simply lack the corresponding manpower, because behind every casino there is also an administrative effort.

As I said, I see no problem in also potentially worse casinos to list here. If you see a problem and want to delete your account, then we can of course do that. However, I would find it very unfortunate, since you were there from the beginning ...

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FranziOCT
Hi chmi77

which Online Casinos would you recommend and why? Maybe such comments are helpful to better evaluate the good sites?

LG
Franzi

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c****7
Hello,
of the casinos listed here, I have played at every single one except Videoslots, sometimes for years.
Very good experiences, fair play, fast payouts (max 2 days i.d.R. 1 day for bank transfers), good support mainly via Live Chat, functioning Player protection, good technology and without fraud and rip-off terms and conditions I have experienced here...(these are all casinos where you do not get screwed or cheated)
Viks
Vera and John
Shadowbet representing all casinos operated by MT Securetrade (you can see which ones by clicking on the MGA license logo)
Quasargaming / Ovo Casino
Expekt / Monte-Carlo Casino
32Red

Below are the casinos that are OK. They are reputable, you get your money but I was not really satisfied:
Rizk
Spinit
Casino Cruise
Guts
Cherry Casino
Royal Panda
Mr Green
Leovegas
Sunmaker
Sunnyplayer
Platin Casino
Sloty
Stake 7
Bet365
Betsafe
Betsson/Casino Euro
Super Lenny
Wunderino
All Slots

The following casinos have in my opinion nothing to look for here incl. short outline why:
Lapalingo (total incompetence belongs to Safari Holding i.e. Löwen Play, bad customer dialog)
Casumo (juice store before the gentleman, incompetent support and management, problems with payments)
Spintastic (absolute dregs, incompetent, store illegal credit cards CVV, cheeky support, refer to my forum entry, simply the very last)
Stargames (take too long with payouts, lousy support, lousy management)
EnergyCasino (ignoring player protection, cheating on money, closing accounts at will, cheeky support, catastrophic management, there is more to come but because of legal dependency I can't say more)
Drückglück or Queenvegas (terrible sitelayout, really dirty company in the background, slow payouts, extremely uncooperative support)
LV Bet (total amateurs, incompetent, bad support, should not run an OC, are like bakers who want to run a butcher shop)
Super Gaminator (support under all sow, payment problems, player protection is ignored)
Mybet (disgusting company, brazenly aggressive support that only gets going after MGA claps, payments are not made or withheld)
Casino Club (dubious company, exaggerated marketing i.e. Roulette newspaper, payment problems)
William Hill (Eastern European support staff even threatened me on the phone when I pointed out a problem, simply criminal)
Betive (embezzled payments/money, support doesn't respond, unbelievably bad site)
7 Sultans Casino (tried to charge funds from credit card months after account closure, just like that, rip off)
Platinum Play (ignore player protection, all Fortune Lounge casinos are a red rag, support is no good either)

These are all my personal experiences.

There are still a few good casinos that are missing here, but are good.

About
Betatcasino and their sister sites, absolutely top.
I had no bad experiences with Bet at Home although no live chat
Betclic is good
Voodoodreams is good
All MT Secure Trade Casinos e.g. Chance Hill, Cashmio, Dunder etc.
Thrills was ok (same group as SuperLenny
Netbet despite its modest past (Casino770)

Definitely avoid:
All casino rewards sites, bombard you with marketing crap even by mail and phone, player protection what's that etc.
Curacao Klitschen
Co Gaming Ltd. sites like Come On or Mobilbet. Are scammers, they know no player protection.

I'm sure I can think of something else, then I'll add the whole thing.

It is important for players not to simply register somewhere, but to check the site beforehand. Check the license, ask Google, check relevant sites (but be careful, Askgamblers e.g. has partly fake ratings).
Look who is the operator, whether there are sister sites.
Read the terms and conditions when using Bonuses!
Rather play the first time only 20 EUR and request a small payout, see how that goes.

For me, only casinos are acceptable,
-where there is no or minimal pending (or flush option)
-have live chat or very fast support
-where I have my money after max 24-48h
-where there are no fraudulent terms and conditions or ludicrous limits, e.g. max. cashout 2000 EUR/week
-where the casino behaves correctly and transparently (unfortunately you don't know this beforehand/experience values)
-where the support is competent, e.g. can tell me my RTP
-has a clean reputation
-has a proper EU license
-there is a working, tidy and professional website available
-where you are not annoyed with spam, mail etc. - despite optout
-where there are no permanent lags or crashes
-where the company in the background is solid (research in advance)
-have appropriate Deposit and withdrawal options
-where the player protection is implemented correctly without any ifs and buts

Optimally, there are reps who can be contacted directly in case of problems, a bonus program (VIP) and occasional gifts.

An example of correct behavior. I once won 1500 EUR at 32Red and cashed out, was in the middle of the night and was drunk. The live chat couldn't make a flush because of a tech problem and I asked him to block the money, otherwise I would gamble it away. I ate something and logged back in an hour later. Money was still there, all gambled away. Crying was big. I contacted the rep, who told me that I was responsible, but that they were partly to blame, because they did not comply with my request to block the account. Thus, both parties have made a mistake, they offer me 1000 EUR as compensation, not the 1500, because I carried a complicity but still. I agreed, 3 hours later it was on my Neteller.
There are, of course, unfortunately many other scenarios where casinos have screwed me properly, but that would block the scope of this post.

Currently I don't play online anymore, closed all my accounts because I just had an unbelievable streak of bad luck for months, lost 30 thousand euros in the last 8 weeks alone without a win and again almost the same amount January-July. I can no longer win that back and such blows in the face (60,000 to be exact) you just take it personally at some point.

In this sense, good luck and eyes on the casino choice.

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Daniel
Elite
Thank you for this post. I agree with you on some casinos, less so on others. From LVBet, for example, I have developed the same opinion as you. Bakers who want to run a butcher shop hits the nail on the head. However, I personally have had bad experiences with a Securetrade casino, for example, as you can read in of my GUTS' review. You had a very good experience at these casinos.

So everyone makes his own experiences and these may be published here also gladly - even if they are critical. Of course, you should not rate casinos according to your personal luck factor. Ratings like "I won a lot so I like the casino" or "I won little so the casino is bad" are of course bullshit and we do not like to see. But your ratings would have clearly more hand and foot (even if I do not agree with you everywhere) and I find it a pity that you hardly rated casinos. Most people who come here new, look at the reviews, orient themselves on it and decide based on these reviews.

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c****7
Of course, the experiences are always subjective, whereby in all casinos that I rated as negative, there was always some incident.
The ratings are also not linked to wins or losses.

Unfortunately, I have hardly written any reviews due to time constraints, I have to make up the 60K losses...but through work and that does not happen overnight.
Anyway, I am not very active in the forum. My post from yesterday, was also only a short version. I could write here regular novels but as I said I have little time and what for.

LVbet are total amateurs just like Spintastic, which is a shame because the game selection is good at both. My Novomatic favorite is VIKS, there was never any problem. Quasar was also good, the rest you can bend say StarGames and the crooks of Energy.

Guts, I never got anything out of it and closed the account in frustration, but they have an active rep who you can contact and who will help you. I did this at the end and he offered me a very generous compensation, which I refused.
My advice to you, especially since 3K is not little, contact him again if the incident is not years ago now. You can reach him via Casinomeister. Not to exclude that what jumps out for you. I cannot say anything about MT Securetrade. You should ask about that.

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Daniel
Elite
chmi77 wrote on 09/27/2017 at 13:35: My Novomatic favorite is VIKS, never had any problem.

Well, the bonus at Viks is sub-par and it gets significantly worse from October, according to the email I received from Viks today:

Dear Daniel,

We would like to inform you that as of the 2nd of October 2017, the minimum Deposit amount on VIKS.com will be changed to €20 (or equivalent in the respective currency).
We're also changing our Welcome bonus in Germany to 100% up to €1,000 upon a minimum first deposit of €25 or more. Furthermore, the winnings from the bonus are capped to DOUBLE the amount of the bonus! This means that a player receiving a €50 bonus can win a maximum of €100.
Please do not hesitate to let us know if you have any queries.

Kind regards,
The VIKS Affiliates team

If you play without a bonus, Viks may be a good casino. But these limitations will cause problems and I really wonder why VIKS is so popular on GambleJoe and why it is searched for so often. As for the bonus, however, all Novomatic casinos are crap. As soon as you win high with bonus you have the ass card and may be upset ...

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c****7
You are right Daniel,

i play as good as always without bonus.
Nevertheless, VIKS super support, no pending, money no matter whether 500 or 5000 € on the next or ruebernaechsten day there (on credit card), Verification super easy, wanted the with me only with larger sums. Was after 3 days already VIP player with Cashback agreement.
I had with them really only top experiences.

But everything is relative and subjective.

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FranziOCT
That's a real meaningful exchange here, which you can also use. I find your post super helpful, exactly such opinions we need to really decide which casino is good or not. I think that many players rely on the information on the info pages and then are often abandoned because they do not really have a clue about the casino game.

Is there a particular reason why you play without Bonuses?

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Daniel
Elite
FranziOCT wrote on 28.09.2017 at 23:28: That's times right meaningful exchange here, which one can also utilize. I find your post super helpful, exactly such opinions we need to really decide which casino is good or not. I think that many players rely on the information on the info pages and then are often abandoned because they do not really have a clue about the casino game.

Is there a particular reason why you play without Bonuses?


I always play without a bonus. For me, the reason is that I don't always want to read the bonus conditions. Many bonuses are linked to impossible turnover conditions. 5€ Maxbet, sometimes you can only withdraw twice the bonus amount and and and ...

If you can only withdraw double the bonus amount and you win a large amount for example, then almost everything is cancelled away. If there is the 5€ Maxbet rule and you play a few times with more than 5€, because it goes well, then the bonus and winnings are canceled and you get only your deposited amount back.

But even if the bonus has to be wagered only 35x (without further regulations), statistically you have little chance to achieve this turnover. Why this is so, I have described here: https://www.gamblejoe.com/ratgeber/mit-bonus-spielen/

I think chmi77 also plays without bonus for these reasons.

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