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But it's not so easy to assign an "employee" to everything - not even much larger companies can manage that
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they have but once written that everything is read, notice then already whether it is implemented or not.
you can also overdo it and demand a statement for every fart
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Therefore, I would like to see a section in which the managers are listed. Perhaps 1-2 information about the people eg: contact details, what problems they deal with etc..
I think that with the help of these supporters some problems could be solved faster and more purposeful
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Don't you think that chaos breaks out when the contact persons of 100 people are written to at the same time ?
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It is possible! But maybe you can write a note to the rubric that a message about verification/withdrawal will only be taken up when the customer has already waited X days...
In addition, the players should directly provide all necessary info to the supporter (Email, Acc. ID etc. )
The new users will probably continue to open a new topic and ask the community for rat questions
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Nik89
this happens so but already long ago, has caro recently once written and you surely read, only that a user turns to the mods in case of problems, enters his data and gj contacts the managers.
why do we users need extra additional contact information?
or do you just want to annoy the managers again and dictate how they should handle what as you have done with some user reviews by pn?
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Please no unnecessary provocations here in the thread, but stay on topic.
Is a nice thought, but is unfortunately not feasible in my opinion.
The contact persons we have are for the most part affilliate managers, who are explicitly there to take care of their "partners", so to speak. That means that we work with the respective casinos (or had worked in the past) we can of course try our best to find a solution for various complaints in our community together with the respective contact persons
However, if every player who reads our platform were to start contacting the managers on their own, the casino's "customer support", which is actually intended for this purpose, would become completely unnecessary.
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Would be completely pointless, especially since you know how some tick here !
Since the manager will not get much constructive except hate messages!
In addition, we have here our Gamblejoe lawyers who represent us dignified and successful without prejudice!
And I would not want to miss the !
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Lawyer really a good comparison so noted in passing
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Xavi22
hello there
can you please not alphabetically sort the winners in the daily advent calendar but randomly appear? --> more tension to find his own name
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