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28th Nov. 2022, at 09:35 am CET#795
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Chewi wrote on 11/28/2022 at 06:41: I noticed in the suggestions for improvement that not all ideas are answered by the GJ team, which I think is a shame.
Even if a suggestion cannot be implemented, a statement should be made.
Best in the suggestion field of the initiator itself, possibly with a special color/logo like for example with the news texts Infotext in blue or Background knowledge in brown.
Since sometimes users reply directly to posts or several suggestions follow, there is a certain lack of clarity, so that some things seem to "get lost".
But it's not so easy to assign an "employee" to everything - not even much larger companies can manage that
Suggestions for improvement and forum extensions all in here
28th Nov. 2022, at 06:44 pm CET#796
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Chewi wrote on 11/28/2022 at 06:41: that not all ideas are answered by the GJ team, which I think is a pity. Even if a proposal can not be implemented, a statement should be made.
they have but once written that everything is read, notice then already whether it is implemented or not.
you can also overdo it and demand a statement for every fart
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I have noticed in the past few months that there are some managers of providers as well as casinos here in the forum. Unfortunately, I can't find any overview of these people in the forum, let alone any information.
Therefore, I would like to see a section in which the managers are listed. Perhaps 1-2 information about the people eg: contact details, what problems they deal with etc..
I think that with the help of these supporters some problems could be solved faster and more purposeful
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1st Dec. 2022, at 01:11 pm CET#798
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Royal777 wrote on 01.12.2022 at 11:07: I have noticed in recent months that here in the forum are some managers of providers as well as casinos. Unfortunately, I can't find any overview of these people on the forum, let alone any information.
Therefore I would like to have a section where the managers are listed. Perhaps 1-2 information about the people eg: contact details, what problems they deal with etc..
I think that with the help of these supporters some problems could be solved faster and in a more target-oriented way
Don't you think that chaos breaks out when the contact persons of 100 people are written to at the same time ?
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1st Dec. 2022, at 02:37 pm CET#799
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gamble1 wrote on 01.12.2022 at 13:11
Don't you think there will be chaos when the contact persons of 100 people are contacted at the same time ?
It is possible! But maybe you can write a note to the rubric that a message about verification/withdrawal will only be taken up when the customer has already waited X days...
In addition, the players should directly provide all necessary info to the supporter (Email, Acc. ID etc. )
The new users will probably continue to open a new topic and ask the community for rat questions
Royal777 wrote on 01.12.2022 at 14:37: It is possible! But maybe you can write a note to the section that a message about verification/withdrawal will be taken up only after the customer has already waited X days...
Also, the players should directly provide all the necessary info to the supporter (email, acc. id etc. )
The new users will probably continue to open a new topic and ask the community for advice
this happens so but already long ago, has caro recently once written and you surely read, only that a user turns to the mods in case of problems, enters his data and gj contacts the managers.
why do we users need extra additional contact information?
or do you just want to annoy the managers again and dictate how they should handle what as you have done with some user reviews by pn?
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1st Dec. 2022, at 05:33 pm CET#801
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Iseedeadpeople wrote on 01/12/2022 at 16:56:
why do we users need extra additional contact information?
or do you just want to annoy the managers again and tell them how to handle what like you did with so many user reviews by pn?
Please no unnecessary provocations here in the thread, but stay on topic.
Royal777 wrote on 01.12.2022 at 11:07: Therefore I would like to see a section where the managers are listed. Maybe 1-2 information about the people eg: contact details, what problems they deal with etc..
Is a nice thought, but is unfortunately not feasible in my opinion.
The contact persons we have are for the most part affilliate managers, who are explicitly there to take care of their "partners", so to speak. That means that we work with the respective casinos (or had worked in the past) we can of course try our best to find a solution for various complaints in our community together with the respective contact persons
However, if every player who reads our platform were to start contacting the managers on their own, the casino's "customer support", which is actually intended for this purpose, would become completely unnecessary.
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It is possible! But maybe you can write a note to the section that a message about verification/withdrawal will be taken up only after the customer has already waited X days...
Also, the players should directly provide all the necessary info to the supporter (email, acc. id etc. )
The new users will probably continue to open a new thread and ask the community for rat questions
Would be completely pointless, especially since you know how some tick here !
Since the manager will not get much constructive except hate messages!
In addition, we have here our Gamblejoe lawyers who represent us dignified and successful without prejudice!
And I would not want to miss the !
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But it's not so easy to assign an "employee" to everything - not even much larger companies can manage that
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Suggestions for improvement and forum extensions all in here
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they have but once written that everything is read, notice then already whether it is implemented or not.
you can also overdo it and demand a statement for every fart
This post has been translated automatically
Suggestions for improvement and forum extensions all in here
Liked this post: bruffl, gagapapamama, garfield68, Max_Bet, mowolum, Saphira
Therefore, I would like to see a section in which the managers are listed. Perhaps 1-2 information about the people eg: contact details, what problems they deal with etc..
I think that with the help of these supporters some problems could be solved faster and more purposeful
This post has been translated automatically
Suggestions for improvement and forum extensions all in here
Nobody has liked this post so far
Don't you think that chaos breaks out when the contact persons of 100 people are written to at the same time ?
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Suggestions for improvement and forum extensions all in here
Nobody has liked this post so far
It is possible! But maybe you can write a note to the rubric that a message about verification/withdrawal will only be taken up when the customer has already waited X days...
In addition, the players should directly provide all necessary info to the supporter (Email, Acc. ID etc. )
The new users will probably continue to open a new topic and ask the community for rat questions
This post has been translated automatically
Suggestions for improvement and forum extensions all in here
Liked this post: Nik89
this happens so but already long ago, has caro recently once written and you surely read, only that a user turns to the mods in case of problems, enters his data and gj contacts the managers.
why do we users need extra additional contact information?
or do you just want to annoy the managers again and dictate how they should handle what as you have done with some user reviews by pn?
This post has been translated automatically
Suggestions for improvement and forum extensions all in here
Liked this post: Anonym
Please no unnecessary provocations here in the thread, but stay on topic.
Is a nice thought, but is unfortunately not feasible in my opinion.
The contact persons we have are for the most part affilliate managers, who are explicitly there to take care of their "partners", so to speak. That means that we work with the respective casinos (or had worked in the past) we can of course try our best to find a solution for various complaints in our community together with the respective contact persons
However, if every player who reads our platform were to start contacting the managers on their own, the casino's "customer support", which is actually intended for this purpose, would become completely unnecessary.
This post has been translated automatically
Suggestions for improvement and forum extensions all in here
Liked this post: RiverSong
Would be completely pointless, especially since you know how some tick here !
Since the manager will not get much constructive except hate messages!
In addition, we have here our Gamblejoe lawyers who represent us dignified and successful without prejudice!
And I would not want to miss the !
This post has been translated automatically
Suggestions for improvement and forum extensions all in here
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Lawyer really a good comparison so noted in passing
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Suggestions for improvement and forum extensions all in here
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hello there
can you please not alphabetically sort the winners in the daily advent calendar but randomly appear? --> more tension to find his own name
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