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Feedback: Casino rating was declined (Page 2)

Topic created on 06th Jul. 2017 | Page: 2 of 3 | Answers: 28 | Views: 6,150
Daniel
Elite

Casino rating was declined

7th Jul. 2017, at 08:17 pm CEST#11
1 Like

Liked this post: Avatar von Julian Julian
I am now describing things for the last time.

I can't understand your Platincasino rating, sorry! Actually, no reviews are discarded unless they are sub-par. And actually we discuss it two by two before deleting reviews. If Matthias deleted it without my knowledge, I will talk to him - but he will surely have had a reason!

1. About your bonus complaint: You opened a complaint and I did everything in my power to help you. Unfortunately, 141€ are still missing. I asked you at the end if you agree with the 100€ compromise. And the way you answered (sorry, I don't have it all word for word in my head), I took that as a yes. So the case was closed for me and I closed the thread. And there are simply cases that are not closed because the casinos in question are assis. Then the cases are UNCLOSED. If the players are in the wrong (yes that happens a lot too), then the case is REVERSED and if cases are resolved or a compromise is found that players and casino agree with, then the case is SOLVED.

2. Regarding the €160,000: The Robin contacted GambleJoe around February because he won the incredible sum of 160,000€ and Platincasino refused to pay it out. He told me that he won well at Platin Casino in August. First a few thousand euros and then he just put on 10€ turned a few times and just got lucky and won the first 10K or 20k (I do not know exactly). Then he wanted to pay out but since the Platincasino is not the best casino, they just took a long time (possibly delay tactics, possibly insecurity). Then he just continued to play and had a lucky streak and balled his account balance to 40,000 € or 50,000 € high, which he also wanted to pay out. (I don't have the amounts in my head anymore, read it in the article).

Then the Platin Casino made trouble. IT WOULDN'T pay out the 40,45, or 50.000€. After months of fighting with the regulatory authority of the Isle of Man, the account of Robin was released again. Robin then wanted to wager X amount and then cash out. But then it went on until the incredible sum of 160.000€. Then he fought again for months and then also contacted GambleJoe and asked us for support. He also contacted some other websites and casino streamers, which of course did not even answer him.

That's just the way it was. What should I do now? Maybe the Platincasino sent Robin as an undercover agent to GambleJoe to do negative marketing for the Platincasino? I don't understand the logic behind this. The article states: Player wins at Platincasino and casino PAYS OUT THE WIN ONLY AFTER MONTHS AT THE PRESSURE OF SURVEILLANCE AUTHORITIES AND OTHER ORGANIZATIONS!!!!!! What is propaganda for Platincasino about this please? WHAT????? I DON'T UNDERSTAND IT FOR THE LIFE OF ME!!!!!!!!!!!!!!!!!

Even the ratings for platincasino on gambleJoe are by and large not particularly pOsitive! What are you constantly egging on the 160K? Hundreds of thousands of people gamble in Online Casinos and in 5 years such an exceptional win happens. Does not happen to everyone but can happen.

AND ALSO THE STAKES WHAT ROBIN HAS WRITTEN TO ME I HAVE NO LONGER IN MIND. But IT COULD EVEN have been 500€ / SPIN at any Blueprint or Bally Wulff games. Anyway, the stakes were higher on some games between mid 2016 and BEGINNING 2017 at Platincasino. I ALSO ONLY KNOW THIS FROM ROBINS STORIES! I don't know that because i personally find the platin casino shitty and wouldn't play there!!!!!!!!!!!!!!!

I don't understand your problem? The only site owners who really try to help people (though unfortunately not always successfully) are us at GambleJoe and the TomWegas of Online-Casino.net. And how do they thank us. Not at all! People doubt, envy or anything else. We make work for ourselves, go for hours on the people. And in this time the marketing and SEO vultures make 10 new spam pages, some of which run well thick coal comes in.

My face! When I read something like this here, it really p**ses me off to work seriously! Actually, I should save myself the time and proclaim the spam apocalypse and also start to crap 10,000 casino spam pages into the net, where the whole Curacao-Caisnos and worse are advertised.

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Anonym

Casino rating was declined

7th Jul. 2017, at 09:19 pm CEST#12
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Thanks for your honest reply back.

I know you are doing a good job here and have never doubted it. But you must also understand me. I have already described everything. Could you please ask the manager again so that I get my money? Lapalingo really has no need to deny someone the payout because of 141 eur, right? If the money is paid out to me, I can also close with this matter.

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Anonym

Casino rating was declined

7th Jul. 2017, at 09:21 pm CEST#13
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It just so happens that you are the only one who can help me in this matter.

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Anonym

Casino rating was declined

7th Jul. 2017, at 09:28 pm CEST#14
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Surely this would also have a positive impact on oc if payouts were to be made fairly in the future.

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Anonym

Casino rating was declined

7th Jul. 2017, at 10:14 pm CEST#15
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StefanB wrote on 07/07/2017 at 21:28: Surely this would also have a positive impact on oc if payouts were to be made fairly in the future.

May I inquire purely out of interest why you agreed to the 100 euros if it was not okay for you?
I also remember your thread where you wrote that it was fine if they paid it back to your player account

After that, the thing was then suddenly no longer in order

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Anonym

Casino rating was declined

7th Jul. 2017, at 10:32 pm CEST#16
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Would you have been happy? You know, it can't be that my money is still being negotiated. If I pay in and the money is gone, I can't negotiate. The whole thing is very annoying and does not give me peace of mind. I have had to sleep on it for a while. I would like Daniel to stand up for me again. As a small thank you I would also give him 20 Eur.

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Daniel
Elite

Casino rating was declined

8th Jul. 2017, at 11:41 am CEST#17
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Again about your Platincasino review: Matthias deleted it because the review was completely out of context. You rated Platincasino and wrote something about 888 Casino, that it sucked there too and so on. You rated 3 casinos (shitty rating) and we let two ratings through and one was just out of context. We will soon rebuild the system so that even the deleted ratings can be displayed in the future, these then do not count towards the overall rating.

To the Lapalingo case: I personally play most without bonuses. And for the reason that there are most problems between player and casino and in bonus matters often the casinos get right in the problem case. Therefore, I myself would hardly come into such a situation and can therefore say badly what I would do myself.

With the Lapalingo manager I spoke again today and the casino will not pay out the 141€ and they regret that they have exceptionally given the 100€ for goodwill reasons. According to Lapalingo, goodwill was a mistake they will never make again. So Lapalingo feels 100% in the right in this case.

I must honestly admit that you are unsympathetic to me and bust my balls, yet objectively I am even on your side and find that you are in the right in this case (even if it is borderline).

What you can do now is this:

1. You turn to the MGA and wait there just the decision (can unfortunately take time ...).
2. At the same time you can of course post your experiences everywhere on the Internet (where it goes) and continue until you get your 141 €. Whether the effort is worth it for you (nervlich & temporlich) you must know yourself.
3. You can also complain here in the forum but please in a normal way! Say: Do not open 100 threads and the whole forum only with this one problem vollspammen or other actions, which disturbs the portal and other users on this portal! Remember, you are not the only one in the world or at GambleJoe.

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Anonym

Casino rating was declined

8th Jul. 2017, at 12:09 pm CEST#18
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Daniel wrote on 08.07.2017 at 11:41: Again about your Platincasino review
I have to honestly admit that you are unsympathetic and bust my balls,


So honest is he

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redriver67
Expert

Casino rating was declined

8th Jul. 2017, at 12:20 pm CEST#19
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Yes, honest he is the Daniel. But can also understand that he slowly has had enough. My he has vacation and should deal with other things.

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gagapapamama
Expert

Casino rating was declined

8th Jul. 2017, at 12:30 pm CEST#20
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My God, he should be happy that he got 100.00 € out of goodwill, the 141.00 € he can write off as a loss.

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