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Instructions, Questions,... : Two accounts

Topic created on 08th Jan. 2018 | Page: 1 of 1 | Answers: 8 | Views: 2,570
Antonia

Two accounts

8th Jan. 2018, at 11:52 pm CET#1
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Hi guys I'm really stressed I play for a long time at an online casino have without problems always get paid my winnings, only I once unfortunately out of stupidity still created an akount that has certainly already half a year ago and have since also only played with it whether I played the bonus for new customers I do not know any more jedenfal I have won at the same casino 4000euro and also get the payout confirmation now I feel bad what if they accuse me of fraud

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Anonym

Two accounts

8th Jan. 2018, at 11:55 pm CET#2
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life is hard and unfair...get used to it.

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Antonia

Two accounts

8th Jan. 2018, at 11:57 pm CET#3
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What does that mean

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Anonym

Two accounts

9th Jan. 2018, at 12:00 am CET#4
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that means you are born, experience 50-80years of complete ashing and then die without having changed the world

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Antonia

Two accounts

9th Jan. 2018, at 12:17 am CET#5
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Hmm how about some sensible tips

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Julian
Elite

Two accounts

9th Jan. 2018, at 12:21 am CET#6
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Hello Antonia, since you seem I think here new... first welcome to the forum

I had a similar experience where I had unknowingly created 2 accounts, this I found out by accident when I contacted the support.

There are many casinos that do this automatically, usually you get either when registering or at the latest at the first payout that there is a second account with your deposited data.

However, if you already have a confirmed payout, you should have nothing to worry about in my opinion... I would also just let the security times so rest until you have received the money... should still reinflattern a mail with a reference to a second account... you can tell the support quite calmly.

In your place, I would as I said, after the transfer times write to the support and point out to him that you may have registered a second account, would of course be an advantage if you still know the old email address of your then registered account.
Just to be on the safe side in case you one day achieve a larger win and the payout is therefore not somehow unnecessarily drawn out in the length.

And the fear regarding "fraud" you do not really need to have... as I mentioned above, this also happened to me once, here simply my old account was blocked and I could still continue to play with my active account, the only thing that could be problematic is if you create multiple accounts to use the "welcome bonuses" constantly again...
because should you with a active welcome bonus can play your way up to a payout... the casino could confiscate the win because this Aufjedenfalls against the policy and in rare cases, all accounts are deactivated and you are no longer able to register or play in the casino.

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Matthias
Expert

Two accounts

9th Jan. 2018, at 09:09 am CET#7
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Hello Antonia,

nice that you have registered with us. Congratulations also on your win.
Regarding a money reclaim by a casino... I have never heard of such a thing in over 5 years of online casino gaming.

So don't panic, but as Julian says - once you have the money, then I would "turn myself in" and say that you have a 2nd account
and ask to close the 2nd account to avoid further trouble.

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Daniel
Elite

Two accounts

9th Jan. 2018, at 09:35 am CET#8
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Dipson wrote on 08/01/2018 at 23:55: life is hard and unfair...get used to it.

Dipson, what is wrong with you? If you want to get something off your chest, start your own thread. The new member has fears and is looking for experiences and tips on what he should do in his situation and then you come and hit him with such a sentence. I can understand that as a player you often experience really shitty times. This is certainly 90% of all users in the forum - including me and Matthias.

It will not get you anywhere if you answer the people here harshly.

@Antonia that with the two accounts is mostly a problem, if you also used the bonus twice. This has also happened to me in a casino. But since I always play without a bonus, my win was still paid out to me and the second account was simply closed. I was simply asked which account they should close.

At StarGames, I used to often advise players who opened double accounts. At StarGames, however, it was initially also the case that the bonus only had to be wagered 1x and people opened double and triple accounts en masse. But I also had two accounts. However, I opened the accounts 6 months apart and did not play or log in to StarGames in between. In my case, StarGames was then also accommodating, as it was credible for the casino that I did this unintentionally. StarGames only deducted my bonus from the win.

Basically, I would first do nothing at all and if they ask just make on ignorant. In this case I would just say that this was not intentional and you are sorry. You just forgot that you have a second account, etc.

I can't tell you how the casino will react. Maybe they don't even notice, maybe they write to you. Maybe there will be problems. In any case, you should not plan the money firmly, because in the worst case it can also be that your withdrawal is denied.

If the casino pays out, then you should, as the previous speakers already said, write to the casino and point out the double accounts.



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Anonym

Two accounts

10th Jan. 2018, at 03:49 am CET#9
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Julian has already described everything well.
Tell me how it went when the Ausz. has gone through

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