Privacy settings

We use a number of cookies on our website. Some are essential, while others help us improve our portal for you.

Privacy settings

Here is an overview of all the cookies we use. You can choose to accept whole categories or view more information and select only certain cookies.

Essential (6)

Essential cookies enable basic functions and are necessary for the website to function properly.

Statistics (3)

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.
If the statistics cookies are subsequently deselected, they will remain on the computer until the expiry date. However, they are neither updated nor evaluated.

Instructions, Questions,... : Problems with Mercury slots

Topic created on 26th Jun. 2024 | Page: 1 of 1 | Answers: 12 | Views: 1,377
Hightower
Top Member
Hello gamer community

Maybe others have the same problem or maybe a solution for me?

I've been having a general problem with Merkur Slots for about 4 weeks, I want to open them and nothing happens, so the screen stays black or the game loads, but then I only hear the sound and get no picture, if I reload the games 3-4 times I might be lucky and it opens! It happens to me with all the popular providers like StarGames, Jackpot Poker or Sunmaker.
I have also tried other browsers but the problem still remains and I have Windows10 on my laptop.
All other game providers run smoothly!

Does anyone have any idea what the problem could be?

Lg
Hightower

This post has been translated automatically

frapi07
Elite
Have you tried it on another device? Cell phone/tablet/computer?

If it's not the browser, then it either has something to do with Adobe Flash or your graphics card. However, it is difficult to diagnose remotely.

This post has been translated automatically

T0uchTheSky
Elite

frapi07 wrote on 26.06.2024 at 11:46 am: Have you tried it on another device? Cell phone/tablet/computer?

If it's not the browser, then it's either something to do with Adobe Flash or your graphics card. But it's difficult to diagnose remotely.

Adobe Flash in the year 2024🤣🤣🤣🤣

This post has been translated automatically

frapi07
Elite

T0uchTheSky wrote on 06/26/2024 11:53 AM:

Adobe Flash in 2024🤣🤣🤣🤣

Wouldn't surprise me with Merkur xD

This post has been translated automatically

denyo123
Experienced

T0uchTheSky wrote on 06/26/2024 11:53 AM:

Adobe Flash in 2024🤣🤣🤣🤣

I also had to grin a little when I read that Fortunately, the mess has been history since 2020.

This post has been translated automatically

T0uchTheSky
Elite

denyo123 wrote on 26.06.2024 at 11:56 am:

I also had to grin a little when I read that Fortunately, the mess has been history since 2020.

Oh well. The Flash version of Micro Gaming slots like Immortal Romance were classics and ran much better than the current Html5 version. The current version of Micro Gaming slots are just crap.

This post has been translated automatically

Hightower
Top Member
I'm a nostalgia person and still have the old Flashplayer on my laptop xD It's always worked without any problems so far

This post has been translated automatically

frapi07
Elite

Hightower wrote on 26.06.2024 at 13:23: I'm a nostalgic person and still have the old Flashplayer on my laptop xD Always ran without any problems so far

Still runs, but no more updates are made to it. This carries a higher risk. I know that JavaScript is used today, but I trust Merkur a lot xD Your problem has something to do with the graphics display, whether this is a hardware or software problem, I can't say. But since it sometimes runs, I assume it's more of a software problem.

This post has been translated automatically

JackpotPiraten
Rookie

Hightower wrote on 26.06.2024 at 11:36 am: Hello gamer community

Maybe others have the problem or maybe a solution for me!

I have had a general problem with Merkur Slots for about 4 weeks, I want to open them and nothing happens, so the screen stays black or the game loads, but then I only hear the sound and get no picture, if I reload the games 3-4 times I might be lucky and it opens! It happens to me with all the popular providers like StarGames, Jackpot Poker or Sunmaker.
I have also tried other browsers but the problem still remains and I have Windows10 on my laptop.
All other game providers run smoothly!

Does anyone have any idea what the problem could be?

Lg
Hightower

Ahoy,


i would suggest a graphics card update as a solution.
In general, all Merkur slots should open and run. Some are a bit slower, which can be fixed by deactivating hardware acceleration.

You may also be able to test this.

Otherwise you can send me your hardware specifications / your ID via PN and I'll see if I can help you with anything else.

Regards

This post has been translated automatically

CaNna09
Amateur

JackpotPirates wrote on 26.06.2024 at 15:39:

Ahoy,


i would suggest a graphics card update as a solution.
In general, all Merkur Slots should open and run. Some are a bit slower, which can be fixed by deactivating hardware acceleration.

You may also be able to test this.

Otherwise you can send me your hardware specifications / your ID via PN and I'll see if I can help you with anything else.

Regards

The pirates will sponsor you a new computer

This post has been translated automatically

R3hab
Elite

CaNna09 wrote on June 27, 2024 at 11:33 am:

The pirates will sponsor you a new computer

Rather the other way around ^^

This post has been translated automatically

Frankey
Experienced

Hightower wrote on 26.06.2024 at 11:36 am: Hello gamer community

Maybe others have the problem or maybe a solution for me!

I have had a general problem with Merkur Slots for about 4 weeks, I want to open them and nothing happens, so the screen stays black or the game loads, but then I only hear the sound and get no picture, if I reload the games 3-4 times I might be lucky and it opens! It happens to me with all the popular providers like StarGames, Jackpot Poker or Sunmaker.
I have also tried other browsers but the problem still remains and I have Windows10 on my laptop.
All other game providers run smoothly!

Does anyone have any idea what the problem could be?

Lg
Hightower

I have a similar problem on my cell phone. For the last 4-6 weeks I have always been logged out when I started a Merkur game when using Brave Browser (Chromium). I knew this from before with NetEnt. I couldn't start it in a chromium build browser. Firefox is not a problem.

This post has been translated automatically

Hightower
Top Member
@Frankey on my cell phone the slots run without problems, but I don't like playing on my cell phone, everything is so small etc. xD .... Presumably it will be due to the software of my old laptop or an update that the laptop has made.

This post has been translated automatically

Hot Topics21st Nov. 2024 at 03:21 pm CET

Community Forum-Moderators

Members who assist the GJ team in moderating the forum.
Profile picture of AndreAndre
Profile picture of gamble1gamble1
Profile picture of Langhans_innenLanghans_innen
Profile picture of SaphiraSaphira
GambleJoe is aimed exclusively at user whose allowed to play legally with his current location in online casinos and does not violate the current law.
It is the responsibility of the user to inform himself about the current legal situation. Gambling is prohibited for children and adolescents under the age of 18.
GambleJoe is a registered trademark with the EUIPO of GJ International Ltd.

© 2012-2024 GambleJoe.com

Forgotten your password?

Create a new password here

  • 1. Fill in the 3 fields carefully and click on the green button
  • 2. Check your email inbox for a message from GambleJoe
  • 3. Click on the confirmation link in the email and your new password will be active immediately