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Instructions, Questions,... : Problems with Mercury slots

Topic created on 26th Jun. 2024 | Page: 1 of 1 | Answers: 12 | Views: 423
Hightower
Top Member
Hello gamer community

Maybe others have the same problem or maybe a solution for me?

I've been having a general problem with Merkur Slots for about 4 weeks, I want to open them and nothing happens, so the screen stays black or the game loads, but then I only hear the sound and get no picture, if I reload the games 3-4 times I might be lucky and it opens! It happens to me with all the popular providers like StarGames, Jackpot Poker or Sunmaker.
I have also tried other browsers but the problem still remains and I have Windows10 on my laptop.
All other game providers run smoothly!

Does anyone have any idea what the problem could be?

Lg
Hightower

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frapi07
Elite
Have you tried it on another device? Cell phone/tablet/computer?

If it's not the browser, then it either has something to do with Adobe Flash or your graphics card. However, it is difficult to diagnose remotely.

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T0uchTheSky
Elite

frapi07 wrote on 26.06.2024 at 11:46 am: Have you tried it on another device? Cell phone/tablet/computer?

If it's not the browser, then it's either something to do with Adobe Flash or your graphics card. But it's difficult to diagnose remotely.

Adobe Flash in the year 2024🤣🤣🤣🤣

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frapi07
Elite

T0uchTheSky wrote on 06/26/2024 11:53 AM:

Adobe Flash in 2024🤣🤣🤣🤣

Wouldn't surprise me with Merkur xD

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denyo123
Experienced

T0uchTheSky wrote on 06/26/2024 11:53 AM:

Adobe Flash in 2024🤣🤣🤣🤣

I also had to grin a little when I read that Fortunately, the mess has been history since 2020.

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T0uchTheSky
Elite

denyo123 wrote on 26.06.2024 at 11:56 am:

I also had to grin a little when I read that Fortunately, the mess has been history since 2020.

Oh well. The Flash version of Micro Gaming slots like Immortal Romance were classics and ran much better than the current Html5 version. The current version of Micro Gaming slots are just crap.

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Hightower
Top Member
I'm a nostalgia person and still have the old Flashplayer on my laptop xD It's always worked without any problems so far

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frapi07
Elite

Hightower wrote on 26.06.2024 at 13:23: I'm a nostalgic person and still have the old Flashplayer on my laptop xD Always ran without any problems so far

Still runs, but no more updates are made to it. This carries a higher risk. I know that JavaScript is used today, but I trust Merkur a lot xD Your problem has something to do with the graphics display, whether this is a hardware or software problem, I can't say. But since it sometimes runs, I assume it's more of a software problem.

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JackpotPiraten
Rookie

Hightower wrote on 26.06.2024 at 11:36 am: Hello gamer community

Maybe others have the problem or maybe a solution for me!

I have had a general problem with Merkur Slots for about 4 weeks, I want to open them and nothing happens, so the screen stays black or the game loads, but then I only hear the sound and get no picture, if I reload the games 3-4 times I might be lucky and it opens! It happens to me with all the popular providers like StarGames, Jackpot Poker or Sunmaker.
I have also tried other browsers but the problem still remains and I have Windows10 on my laptop.
All other game providers run smoothly!

Does anyone have any idea what the problem could be?

Lg
Hightower

Ahoy,


i would suggest a graphics card update as a solution.
In general, all Merkur slots should open and run. Some are a bit slower, which can be fixed by deactivating hardware acceleration.

You may also be able to test this.

Otherwise you can send me your hardware specifications / your ID via PN and I'll see if I can help you with anything else.

Regards

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CaNna09
Amateur

JackpotPirates wrote on 26.06.2024 at 15:39:

Ahoy,


i would suggest a graphics card update as a solution.
In general, all Merkur Slots should open and run. Some are a bit slower, which can be fixed by deactivating hardware acceleration.

You may also be able to test this.

Otherwise you can send me your hardware specifications / your ID via PN and I'll see if I can help you with anything else.

Regards

The pirates will sponsor you a new computer

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R3hab
Expert

CaNna09 wrote on June 27, 2024 at 11:33 am:

The pirates will sponsor you a new computer

Rather the other way around ^^

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Frankey
Experienced

Hightower wrote on 26.06.2024 at 11:36 am: Hello gamer community

Maybe others have the problem or maybe a solution for me!

I have had a general problem with Merkur Slots for about 4 weeks, I want to open them and nothing happens, so the screen stays black or the game loads, but then I only hear the sound and get no picture, if I reload the games 3-4 times I might be lucky and it opens! It happens to me with all the popular providers like StarGames, Jackpot Poker or Sunmaker.
I have also tried other browsers but the problem still remains and I have Windows10 on my laptop.
All other game providers run smoothly!

Does anyone have any idea what the problem could be?

Lg
Hightower

I have a similar problem on my cell phone. For the last 4-6 weeks I have always been logged out when I started a Merkur game when using Brave Browser (Chromium). I knew this from before with NetEnt. I couldn't start it in a chromium build browser. Firefox is not a problem.

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Hightower
Top Member
@Frankey on my cell phone the slots run without problems, but I don't like playing on my cell phone, everything is so small etc. xD .... Presumably it will be due to the software of my old laptop or an update that the laptop has made.

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