Problem with VDSL 50 1&1 can someone help?

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Top Member

Tonkabohne

Topic Creator

Forum posts: 741 Member since: 05.07.2021

5th Feb. 2022, at 10:37 pm CET#1

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Hello dear ones.

Does anyone know about the following problem ?

Am already full of despair.

I have a DSL 50 connection with 1&1.

For three days, the download rate lame beyond good and evil.

Have made various speed tests.

Always comes a download rate of 3000 - 14,105 kbit/s together.

Upload is but at the given 10,000-12,000 kbits.

Have already called twice with 1&1.

They tell you what eh one already knows everything.

Because of. Lan cable - make reset etc...

All done and they just make a reset on the port and tell us that everything is fine 🙈🤦♀️

But exactly the same result.

Drivers are all up to date.

Network card is in order.

Plug pulled.

Registry cleaned up.

Virus scan performed.

Switched off all other WLAN devices.

Fritz.box checked - everything normal.

Bought a new TAE cable to see if it is the connection to the router.

Can no longer stream anything let alone gamble.

Really to despair !

Before I make them now really pressure, I hope that someone of you still has a Tip?

This is currently like back then the 56k modem

Thanks for your help

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gamble1

Forum moderatorverified

Forum posts: 6.440 Member since: 21.04.2019

Problem with VDSL 50 1&1 can someone help?

5th Feb. 2022, at 11:41 pm CET#2

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What is displayed in the menu of the Fritzbox power behind your Fritbox ?

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Top Member

Tonkabohne

Topic Creator

Forum posts: 741 Member since: 05.07.2021

Problem with VDSL 50 1&1 can someone help?

6th Feb. 2022, at 07:19 am CET#3

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Maybe you can do something with it ?

https://imgdb.net/4197

Thanks for your interest

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Top Member

zocker0815

Forum posts: 881 Member since: 21.10.2019

Problem with VDSL 50 1&1 can someone help?

6th Feb. 2022, at 08:26 am CET#4

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Tonka bean wrote on 02/06/2022 at 07:19: Maybe you can do something with it ?

https://imgdb.net/4197

Thanks for your interest

i can only tell you about my experience

had a 2 year contract just as this is expired, my internet went as good as nothing more, the same as with you, I called there who said everything ok resetting ect. as I said actually the same as you went through....

then I looked at my contract and saw that the 2 year contract expired 2 weeks ago, then I counted 1 and 1 together

i can not prove it but they have probably turned off the internet so that you want to bring to a more expensive connection / contract, my internet did not work at all for about 1.5 weeks and the service hotline said nene with me everything should fit the would not know why that is so

as I said the 1 + 2 call were still friendly of me the 3 + 4 since they could listen to what at the other end I held that against them that they are sure my internet throttle so that I take a new contract, have of course everything denied but strangely enough after that my internet worked again as before I threatened them to go to another Provider because they are the biggest shit heap I've ever seen and suddenly one day (about 3 days after the last call) the internet went exactly as before - but they knew nothing about it

end of the story have with them contract then canceled and gegeangen to another provider who is 10x better

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s****a

Forum posts: 80 Member has been banned

Problem with VDSL 50 1&1 can someone help?

6th Feb. 2022, at 02:36 pm CET#5

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how does the speedtest with cell phone in wifi look like ?

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Falko

Forum posts: 6.425 Member since: 08.07.2018

Problem with VDSL 50 1&1 can someone help?

6th Feb. 2022, at 02:53 pm CET#6

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The best thing is still if you continue to conclude your contract for the Internet via Telekom or Vodafone directly, rather than such low-cost providers where you can't even reach a specialist in the vicinity if you have problems. Costs a few euros more, but then you do not have such problems as here. I pay Vodafone 25 euros per month and have also received a decent Fritzbox. So far I had 2x a problem, then called there and they have sent within 24 hours a specialist to my home which has solved the problems.

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Expert

Sarkasto

verified

Forum posts: 1.099 Member since: 08.05.2020

Problem with VDSL 50 1&1 can someone help?

6th Feb. 2022, at 03:09 pm CET#7

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Liked this post: Anonym, B****3, Cole666

Falko wrote on 06.02.2022 at 14:53 clock: It is still best if you continue to conclude his contract for the Internet via Telekom or Vodafone directly, than such cheap providers where you then not even a specialist in the vicinity reached when problems. Costs a few euros more, but then you do not have such problems as here. I pay Vodafone 25 euros per month and have also received a decent Fritzbox. So far I had 2x a problem, then called there and they have sent within 24 hours a specialist to my home who has solved the problems.

Vodafone is now really everything but certainly not a good example... I do not know where you live but in nrw have the constant disruptions between a few hours to sometimes days. lol

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Anonym

Former Member

Problem with VDSL 50 1&1 can someone help?

6th Feb. 2022, at 03:34 pm CET#8

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Vodafone is mega lousy. As often as everything fails there..

we've had 1und1 for ages and there hasn't even been a fault for 2 years at the home office

In addition, the lines are only rented and actually continue to be operated by Telekom. If is primarily the Telekom responsible for it. With customers from other providers, however, they like to take their time.

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Top Member

Tonkabohne

Topic Creator

Forum posts: 741 Member since: 05.07.2021

Problem with VDSL 50 1&1 can someone help?

6th Feb. 2022, at 03:37 pm CET#9

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smoka wrote on 06.02.2022 at 14:36: how does the speedtest look like with cell phone in wifi ?

is just as bad !

Also on the PS 4 etc... tried everything and just again

Do not get over 2,000 - 5,000 kbit/s 🤷♀️😒 and that with a 50,000 line

WLAN as well as LAN everything so lower down !

But upload is as it should be for ne 50,000 line.

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Top Member

Tonkabohne

Topic Creator

Forum posts: 741 Member since: 05.07.2021

Problem with VDSL 50 1&1 can someone help?

6th Feb. 2022, at 03:45 pm CET#10

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@zocker0815 @Falko

Am for 7 years with 1und1 and never had problems there !

Not even a failure etc...

Have everything from them cell phone, DSL, landline...Top price and also contractually fixed.

That they throttle me, I can not imagine - because contractually illegal.

Always top Internet and for 4 days now this crap

Will call again tonight

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Off topic & small talk: Problem with VDSL 50 1&1 can someone help?

Problem with VDSL 50 1&1 can someone help?

Problem with VDSL 50 1&1 can someone help?

Problem with VDSL 50 1&1 can someone help?

Problem with VDSL 50 1&1 can someone help?

Problem with VDSL 50 1&1 can someone help?

Problem with VDSL 50 1&1 can someone help?

Problem with VDSL 50 1&1 can someone help?

Problem with VDSL 50 1&1 can someone help?

Problem with VDSL 50 1&1 can someone help?

Problem with VDSL 50 1&1 can someone help?

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