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Off topic & small talk: Partycasino deposit/play not possible

Topic created on 16th Oct. 2019 | Page: 1 of 1 | Answers: 5 | Views: 1,871
mm250ps
Amateur

Partycasino deposit/play not possible

16th Oct. 2019, at 12:30 pm CEST#1
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Moin,

i have ne question about Partycasino, if someone knows there?!
I deposited 70€, took the bonus of 100%, so I have 140€ in the account.
No matter what game I open, it tells me I can not play it and goes back to the main menu.
Support of course no one there, if you call you are told only by email.
Does anyone play there and knows what this has aufsich?

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mm250ps
Amateur

Partycasino deposit/play not possible

16th Oct. 2019, at 12:55 pm CEST#2
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Account closed!

Deposited and account closed!

Complaint to Askgamblers is out ...

Be careful here, never had an account there, for whatever reason
after my Deposit the account was closed I do not know.

48std. until my email is answered.

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mm250ps
Amateur

Partycasino deposit/play not possible

16th Oct. 2019, at 01:31 pm CEST#3
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Why can not actually "edit" posts ?! Must push yes every time so, huh

Update: As of 1pm, they are available there by phone. An employee has looked at my problem and said he calls back after a conversation with the security department.
Didn't think they would call back, but 10min later he called.
They want a copy of the ID, then the account would be released again.

Everything is a bit strange. This should be requested either directly, or during a payout.

Let Deposit, then close account and request documents. That's not how you imagine it when you want to start playing somewhere. Well, let's see what comes out. I have sent them the documents.

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mm250ps
Amateur

Partycasino deposit/play not possible

16th Oct. 2019, at 02:13 pm CEST#4
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Documents checked, everything ok! Account free again.
What that was, however, no idea.
Thread can be closed!

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RiverSong
Legend

Partycasino deposit/play not possible

16th Oct. 2019, at 02:36 pm CEST#5
1 Like

Liked this post: Anonym
maybe their system has alarmed because possibly a part of your login data is the same with another? then the procedure is ok
you can still ask again why, maybe they will tell you

and they have solved it super fast, with others you wait 3 weeks for it

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Julian
Elite

Partycasino deposit/play not possible

16th Oct. 2019, at 02:51 pm CEST#6
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At the request of the thread creator, the topic is closed.

This topic has been closed

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