Off topic & small talk: Nagging Corner (Page 223)

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roccoammo11 wrote on 22.03.2025 at 18:16: Yes, I think everyone can completely understand that and if the support doesn't even understand the problem then you definitely don't feel like putting money in there again. However, the offer would be completely ridiculous even under normal circumstances

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Toastbrot wrote on March 22nd, 2025 at 6:57 pm:

Yes, I certainly don't Deposit there anymore, I just liked the simultaneous payout to the application. But I think there are enough alternatives that are almost as fast. It's cheeky when you consider that at the same time free spins are being thrown out for free with luxurious 10 lines and if you deposit you're the sucker who gets screwed. 😁 I had almost expected that with the support when the nice Sheban joined in👋. So what the heck, I was able to dust off the gripe thread again and maybe convince one or two people of this great offer.

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Toastbrot wrote on 22.03.2025 at 17:06: Betano offer in the own promotions had for a tenner for free
10 free spins in Legacy of Dead.

I wanted to play a round anyway and thought I'd take the 10 games as a little bonus.

I really don't want to seem stingy, but if I offer the promotion and don't write anything else about it, including any conditions, I'll assume so. 10 free spins with the lowest bet, i.e. 0.10 euros per spin and of course standard 10 lines.

Yes, there were 10 free spins with a 10 cent bet, but on a single line so every winning picture is worthless when I checked why nothing is counted and only 1 line is activated, I thought okay, it must be a mistake, ask support.

The support I guess because not German and outsourced somewhere where it is probably cheaper for Betano could not or did not want to understand the problem. 🙄

I know it's a small thing in principle, but such methods or brazen lure offers simply give me the feeling of being screwed or cheated. For me, the Provider is dead for the time being I expect such brazen lure offers at some 0815 unlicensed shops but not at such a brand under the DE license.

Sorry, I had to get this off my chest 😁 I've attached a screenshot of the great freespins I got for depositing below.



" /&gt

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harleyGin wrote on March 22nd, 2025 at 8:13 pm:
I understand you too well...

I had the same problem on 03/19, see link: https://www.gamblejoe.com/forum/online-casinos/bonus-angebote/bonus-mit-einzahlung-43539/382/#p435016
(Posted it in the wrong forum... it fits here very well)

,
I deposited 25,- and got 50 FS on one line, 0,10,- bet. In my email and also in my account under messages this was not indicated. Under offer section "here" there was only a white screen. I also contacted customer service
I also sent all the screenshots in the chat, and that it is outrageous and a deception.
Nowhere could I see that it was a line. Luckily I didn't choose the 100FS 😡.
I couldn't get any further help and was forwarded to the relevant department... That was in the early hours of 19/20.03 (Thursday).
Thursday at noon I was in the chat again and asked if they had any information whether it was a general error, whether other customers were experiencing the same thing. And whether there was any compensation/bonus for it... because under these circumstances I had not taken advantage of the offer.
I was told it is currently being processed in the department. I get an email. That was Thursday lunchtime and no reply until today.
I was otherwise satisfied. But what a customer deception and above all VWRARSCHE.
with 50 FS I had a win of 0,50€, with a depositor of 25,-🤯🤬
The annoying thing is that I only activated the free spins after my balance had already dropped a lot, I usually use the free spins straight away, otherwise I would have paid out immediately.
That was my bad luck / mistake.

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