Off topic & small talk: Nagging Corner (Page 208)

Hanshanshans wrote on 09.11.2024 at 13:26: Vegadream (and possibly other Starscream shops?) has renewed the support area. It looks nice and is also quite convenient, but if a request is/can't be processed directly, a ticket is created and everything else is then in the hands of Vegadream.
So far so good. But the big problem now is that the chat support is "blocked" for further chats. If I understand correctly, there is no way to start a new conversation.
For me it's just a small thing, which is why I complained or asked. But if there's now a request because of payment problems or Veri and they can take all the time in the world, it gets pretty annoying...
But that's probably the reason for the "modernization"...🙄

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Langhans_innen wrote on 09.11.2024 at 13:36:
but the slots in the free games are now running more smoothly again....we had the topic once...at least they do for me. In addition, LocoWin is currently annoying me with a new verification. Send this, send that...they want this again and then that...takes quite a while now and I'm not exactly the impatient type when it comes to such things

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EasyAz wrote on 09.11.2024 at 14:54:
Also waiting on two withdrawals at Staxino for almost 5 days now. At least this time they didn't want a new Verification and in the chat I was told that they don't see any problems with the two payouts but the finance department has a slight delay.

She said a maximum of 5 days since the withdrawal request, what are your experiences with Staxino, do they stick to it?

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Langhans_innen wrote on 09.11.2024 at 15:04:

I've rarely had anything like spats with the whole group. It's more of a small exception right now, but it will be resolved. Everything has always been relaxed with Staxino so far - there was no reason to complain, consultations, need for clarification or other frills. I therefore assume that your payments will arrive soon if there is no other fundamental problem.

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EasyAz wrote on 09.11.2024 at 15:53:

Thanks for sharing your experience, never had any problems there either, but the payouts were also a maximum of 100€


I can rule out other problems 100% because I always pay more attention to all conditions so as not to have a rude awakening.

So far I've been super positively surprised by Staxino and I think it's almost a shame when such a good feeling is ruined by delaying tactics instead of creating customer loyalty.

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roccoammo11 wrote on 09.11.2024 at 16:39:

.immediately blocked for FS and the bonus ladder promotion with which they would advertise boldly deactivated more than a month ago without notice....

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Langhans_innen wrote on 09.11.2024 at 16:50:
that is indeed funny or often shows the arbitrariness with which the casinos obviously sometimes proceed. I wouldn't be surprised, especially at Staxino, if they blocked me. have often paid out no deposits in full and really paid out every bonus booked, but so far they haven't budged. Of course, it could be tomorrow...so let's not shout about it In any case, other shops have been much quicker and more stringent in this respect. Mountberg, for example....I was kicked out for nothing in no time at all, while others have been poaching there unmolested for almost years, but of course I don't begrudge anyone that. After all, the huts are supposed to bleed

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EasyAz wrote on 10.11.2024 at 14:09:

So little update: Was in chat again today and this time the nice lady said: we have to do additional checks with a third party etc.


Then I said that I didn't get a 20000€ Jackpot that had to be validated with the Provider

By third party she meant the finance department🧐

I was told 48 hours at the beginning, when this was over in the chat I was told up to a maximum of 5 days in some rare cases after 5 days I was told today up to 10 days 🧐😂😂

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Langhans_innen wrote on 10.11.2024 at 19:28:

If it's any consolation...I've been waiting for the payout at LocoWin for a little longer than 10 days But you have to look on the bright side..as long as Staxino and Loco manage our money, at least we don't spend it unnecessarily

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Patizi wrote on 10.11.2024 at 19:48:

For me it is Bankonbet. Commissioned on 29.10. Shouldn't worry me, they always tell me

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