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Off topic & small talk: Nagging Corner (Page 190)

Topic created on 24th Apr. 2019 | Page: 190 of 207 | Answers: 2,068 | Views: 273,390
frapi07
Elite

Nagging Corner

31st Jul. 2024, at 08:36 am CEST#1905
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Rainmann wrote on 31.07.2024 at 08:13:

Wunderino seems to be really important to you. Say in the Live Chat you want to Deposit and maybe it will be free again. However, I can't quite understand such a fuss about almost 18 euros if you never deposit there anyway. Good luck anyway

I'm rather annoyed that this case is dragging on and that they might want to unfairly cancel a win for me (since I only assumed it because they didn't tell me). The current rules are clear: you have to have deposited at least twice. The condition also does not specify when this depositor must have made a deposit.


It's not about the amount of money, it could have been 0.50 cents (min. payout amount is 10€, but that's not the point).


I know that I have nothing to blame myself for and that I am entitled to this win. When I read in the no deposit thread how many players cash out in OCs where they have never deposited anything or rarely deposit anything, then you can't hold it against me that I also withdraw the no deposit in some (I'm not registered everywhere like some) OCs and also cash out when I can. You can't accuse me of "bonus hunting".

It's not just me who can be accused of making a fuss about €18, but also Wunderino. We're not talking about €500 won from a no deposit. We're talking about €16.60 (now almost €18, because I'm just picking up more FS).

I also find the way this is handled to be customer-unfriendly. Nothing is said and you're just left standing there like the last fool, even though I'm actually a customer (regardless of whether I'm currently leaving something there or not, because I've left money there in the past).

It's also about the fact that they can't get away with everything and that you also have rights as a player in DE shops. Why should I give up my rights? Because it's a small amount of money? Does an OC waive his rights if he has the option of not paying out wins? Hardly.

No, that's useless, they can't lift this restriction as long as it hasn't been checked to the end.

But thanks, it will be a test of patience, but as long as I'm still allowed to play, I can still stand it there

Edit: Platin also made it. Because they changed the license and I haven't deposited anything since then, I don't get any more no deposits there that have the "depositors only" criterion. This was the case with the European Football Championship promotion (only from the knockout round onwards) and now with the Olympics too. So it is technically possible to set this

This post has been translated automatically

T0uchTheSky
Elite

Nagging Corner

31st Jul. 2024, at 09:28 am CEST#1906
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frapi07 wrote on 31.07.2024 at 08:36:
I'm rather annoyed that this case is dragging on and that they might (since I only assume it because they don't tell me anything) unfairly want to cancel a win. The current rules are clear: you have to have deposited at least twice. The condition also does not specify when this depositor must have made a deposit.


It's not about the amount of money, it could have been 0.50 cents (min. payout amount is 10€, but that's not the point).


I know that I have nothing to blame myself for and that I am entitled to this win. When I read in the no Deposit thread how many players cash out in OCs where they have never deposited anything or rarely deposit anything, then you can't hold it against me that I also withdraw the no deposit in some (I'm not registered everywhere like some) OCs and also cash out when I can. You can't accuse me of "bonus hunting".

It's not just me who can be accused of making a fuss about €18, but also Wunderino. We're not talking about €500 won from a no deposit. We're talking about €16.60 (now almost €18, because I'm just picking up more FS).

I also find the way this is handled to be customer-unfriendly. Nothing is said and you're just left standing there like the last fool, even though I'm actually a customer (regardless of whether I'm currently leaving something there or not, because I've left money there in the past).

It's also about the fact that they can't get away with everything and that you also have rights as a player in DE shops. Why should I give up my rights? Because it's a small amount of money? Does an OC waive his rights if he has the option of not paying out wins? Hardly.

No, that's useless, they can't lift this restriction as long as it hasn't been checked to the end.

But thanks, it will be a test of patience, but as long as I'm still allowed to play, I can still stand it there

Edit: Platin also made it. Because they changed the license and I haven't deposited anything since then, I don't get any more no deposits there that have the "depositors only" criterion. This was the case with the European Football Championship promotion (only from the knockout round onwards) and now with the Olympics too. So it is technically possible to set this

I think you're starting to have psychological problems, maybe you should write to Julian. If you use a lawyer, I still have a few GJ Coins here and I can donate to you 😁

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frapi07
Elite

Nagging Corner

31st Jul. 2024, at 09:31 am CEST#1907
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T0uchTheSky wrote on 31.07.2024 09:28:

I think you're starting to get mental problems from this, maybe you should write to Julian. If you use a lawyer, I still have a few GJ Coins here and I can donate to you 😁

haha yes burnout because of Wunderino I don't know if GJ can help here, as Wunderino does not cooperate with GJ. But Andre has definitely confirmed that GGL is the right place to go and I can also submit the complaint myself, so I've already done the screens.

Thank you for the kind gesture, but I still have a "few" coins left

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T0uchTheSky
Elite

Nagging Corner

31st Jul. 2024, at 09:37 am CEST#1908
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frapi07 wrote on 31.07.2024 09:31:

haha yes burnout because of Wunderino I don't know if GJ can help here as Wunderino doesn't cooperate with GJ. But Andre has definitely confirmed that GGL is the right place to go and I can also submit the complaint independently, so I've already done screens.

Thank you for the kind gesture, but I still have a "few" coins left

Mhhhh,, ok, I always thought Wunderino was listed here .

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frapi07
Elite

Nagging Corner

31st Jul. 2024, at 09:42 am CEST#1909
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T0uchTheSky wrote on 31.07.2024 09:37:

Mhhhh,, ok, I always thought Wunderino was listed here .

maybe they were listed on GJ before the regulation, but not currently... and you have to say "luckily" when I see that they are causing problems even at 16€.

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Rainmann
Elite

Nagging Corner

31st Jul. 2024, at 09:42 am CEST#1910
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T0uchTheSky wrote on 31.07.2024 09:28:

I think you're starting to get mental problems from this, maybe you should write to Julian. If you use a lawyer, I still have a few GJ coins here and I can donate them to you 😁

Frapi is practically swimming in coins 😉 yes, if you put so much energy into it, it can quickly lead to that.

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frapi07
Elite

Nagging Corner

31st Jul. 2024, at 09:47 am CEST#1911
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Rainmann wrote on 31.07.2024 at 09:42:

Frapi practically swims in coins 😉 yes if you put so much energy into it, it can quickly lead to it.

hehe ^^ No, don't worry, I'm fine. It's not a significant amount of money that could solve my problems. I'd be a bit more worried about that, but with just under €18 I don't think anything of it. It's just a piggy bank as long as it can't be sorted out. It can stay unsolved until Christmas, then I'll pay out a few more € xD

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Donnie
Elite

Nagging Corner

31st Jul. 2024, at 09:57 am CEST#1912
1 Like

Liked this post: Avatar von frapi07 frapi07
It's also simply a matter of principle. He was allowed to take part in the promo, then they should pay out his win too

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gamble1
Icon

Nagging Corner

31st Jul. 2024, at 04:47 pm CEST#1913
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Donnie wrote on 31.07.2024 at 09:57: It's also simply a matter of principle. He was allowed to participate in the promo, then they should pay out his win

On top of that, it's just ridiculous to make a customer wait so long for a measly €17 doesn't speak well for the store

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frapi07
Elite

Nagging Corner

31st Jul. 2024, at 05:26 pm CEST#1914
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gamble1 wrote on July 31st, 2024 at 4:47 pm:

On top of that, it's just ridiculous to make a customer wait so long for a measly €17 doesn't speak well for the store

I hope I'm just wrong and they're checking something else, but the employee said it was something I did and I didn't do anything other than use the promotion.

Still, 2 weeks for a check (worth €17) is awesome. For the life of me, I can't imagine them discussing it for days on end. I think the case ended up with some department and they're all on vacation or something xD You'd think there was a government agency behind it lol. I really don't think they're trying to stall for time.

And as for the case itself, I still think I'm entitled to it. It just says that you have to have deposited twice and if they miss that when changing ownership, then it's their fault and not mine. Platin also fixed it afterwards and everyone who hasn't deposited anything since the change is excluded from certain promotions.

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