Donnie wrote on 30.07.2024 at 10:07: Last year I had won free bets at mybet for a year. Since then I no longer receive emails from Wunderino, e.g. with free play offers outside Epic Week and Tuesdays. But they still pay out when I win something once a year. If he could claim free spins on Tuesdays, why don't they just pay out? He was allowed to take part in the promo. They can also block you from Bonuses after the payout. You can't understand something like that
Last time I had to verify myself + change my address. I uploaded documents several times and then finally verified them. But my old address from 2 years ago is still in my account. Strange store
Either I'm on the wrong track or I really don't check.
Right, I could claim it normally and with the best will in the world, using an offer that is open to ALL cannot be defined as bonus hunting. Especially not if I make a withdrawal once every 2 years.
Better, who also really violent when depositor go but payout not, am also curious with what kind of answer they come at the end
Yeah, that would be really lousy unfair xD I don't think there will be any answer at all. I'll wait a few weeks. They're legal now, so at some point you can certainly complain to the GGL or somewhere else. Even if it's only €17... I hope you now understand that you have to pay out every penny there.
R3hab wrote on 30.07.2024 at 12:56: These casinos just won't leave me alone, I regularly get 100 no dep spins
Just now another load
This started when I stopped depositing
They want their best customer back hahaha
I've never gotten so many Bonuses where I was a paying customer
They don't get a cent anymore 😂
I wrote to Andre yesterday and asked him about the Wunderino issue. I found the following requirement:
" The promotion is only available to players who have made at least 2 depositors".
So it is indeed a depositor exclusive, but it doesn't say that you have to have made these deposits during the year, but that you only have to have deposited at least twice.
I have deposited several times in the past (and I can prove it), but that was under a different owner.
Andre said that despite the change of ownership, I still met this criterion.
Now I'm wondering whether players who don't meet this requirement are generally excluded from this promotion. In other words, a player who has not deposited at least twice will not get the games at 5 pm, even though the slots open at 5 pm. Does anyone know more? Do these players get nothing or do they also get the games? The terms and conditions clearly state that only eligible players have access to this promotion. It doesn't say "excluded", but "accessible". To me, this means that players who do not fulfill this requirement are not eligible for this promotion, but I could be wrong and would therefore like to read other opinions.
Andre also said that Wunderino should have solved this technically differently if I really wasn't entitled to it. I received the FS and played without actively trying to exploit or trick the offer.
GGL is definitely the right address and if they cancel my credit or I don't get an answer by the end of August, I'll file a complaint with them. It's only €17 (almost €18 by now), but it's a matter of principle that Online Casinos can no longer get away with everything. In any case, you should pay out everything you can with them. It's criminal to offer a slot with an RTP of 84.45%. You could see that today at epic tuesday. Really horrible.
frapi07 wrote on 31.07.2024 at 05:59: I wrote to Andre yesterday and asked him about the Wunderino issue. I found the following premise:
" The promotion is only available to players who have made at least 2 depositors".
So it is indeed a depositor exclusive, but it doesn't say that you have to have made these deposits during the year, but that you only have to have deposited at least twice.
I have deposited several times in the past (and I can prove it), but that was under a different owner.
Andre said that despite the change of ownership, I still met this criterion.
Now I'm wondering whether players who don't meet this requirement are generally excluded from this promotion. In other words, a player who has not deposited at least twice will not get the games at 5 pm, even though the slots open at 5 pm. Does anyone know more? Do these players get nothing or do they also get the games? The terms and conditions clearly state that only eligible players have access to this promotion. It doesn't say "excluded", but "accessible". To me, this means that players who do not fulfill this requirement are not eligible for this promotion, but I could be wrong and would therefore like to read other opinions.
Andre also said that Wunderino should have solved this technically differently if I really wasn't entitled to it. I received the FS and played without actively trying to exploit or trick the offer.
GGL is definitely the right address and if they cancel my credit or I don't get an answer by the end of August, I will file a complaint with them. It's only €17 (almost €18 by now), but it's a matter of principle that Online Casinos can no longer get away with everything. In any case, you should pay out everything you can with them. It's criminal to offer a slot with an RTP of 84.45%. You could see that today at epic tuesday. Really horrible.
Wunderino seems to be really important to you. Say in the Live Chat you want to Deposit and maybe it will be free again. However, I can't quite understand such a fuss about almost 18 euros if you never deposit there anyway. Good luck anyway
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Well wait and see, they haven't closed your account yet, maybe they're waiting for a depositor xD
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Either I'm on the wrong track or I really don't check.
Right, I could claim it normally and with the best will in the world, using an offer that is open to ALL cannot be defined as bonus hunting. Especially not if I make a withdrawal once every 2 years.
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The funny thing is that I can't Deposit either... so neither deposit nor withdraw. But I can play LOL
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Better, who also really violent when depositor go but payout not, am also curious with what kind of answer they come at the end
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Yeah, that would be really lousy unfair xD I don't think there will be any answer at all. I'll wait a few weeks. They're legal now, so at some point you can certainly complain to the GGL or somewhere else. Even if it's only €17... I hope you now understand that you have to pay out every penny there.
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Just now another load
This started when I stopped depositing
They want their best customer back hahaha
I've never gotten so many Bonuses where I was a paying customer
They don't get a cent anymore 😂
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Then good luck with that 😁🤙
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Scrap, 140 fs result 8 euros😂
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" The promotion is only available to players who have made at least 2 depositors".
So it is indeed a depositor exclusive, but it doesn't say that you have to have made these deposits during the year, but that you only have to have deposited at least twice.
I have deposited several times in the past (and I can prove it), but that was under a different owner.
Andre said that despite the change of ownership, I still met this criterion.
Now I'm wondering whether players who don't meet this requirement are generally excluded from this promotion. In other words, a player who has not deposited at least twice will not get the games at 5 pm, even though the slots open at 5 pm. Does anyone know more? Do these players get nothing or do they also get the games? The terms and conditions clearly state that only eligible players have access to this promotion. It doesn't say "excluded", but "accessible". To me, this means that players who do not fulfill this requirement are not eligible for this promotion, but I could be wrong and would therefore like to read other opinions.
Andre also said that Wunderino should have solved this technically differently if I really wasn't entitled to it. I received the FS and played without actively trying to exploit or trick the offer.
GGL is definitely the right address and if they cancel my credit or I don't get an answer by the end of August, I'll file a complaint with them. It's only €17 (almost €18 by now), but it's a matter of principle that Online Casinos can no longer get away with everything. In any case, you should pay out everything you can with them. It's criminal to offer a slot with an RTP of 84.45%. You could see that today at epic tuesday. Really horrible.
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Nagging Corner
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Wunderino seems to be really important to you. Say in the Live Chat you want to Deposit and maybe it will be free again. However, I can't quite understand such a fuss about almost 18 euros if you never deposit there anyway. Good luck anyway
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