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Off topic & small talk: Nagging Corner (Page 177)

Topic created on 24th Apr. 2019 | Page: 177 of 211 | Answers: 2,104 | Views: 277,281
Sela1
Rookie
Librabet is Rabidi or formerly Rabidi N.V.?
They have changed the bonus conditions anyway. I recently deposited 10 euros at myempire with a free spins bonus. I also always played with the real money first, either it was gone or if I won, then I paid out first and then activated the bonus. Last time, the bonus suddenly disappeared after the real money was gone. I also asked in the chat, then she said the bonus has to be activated before you start playing with real money

And anyway, in these emails with the bonus offers in the bonus conditions it now always says that the bonus must be wagered within 24 hours after receiving the email. That's a real cheek. I get the email in the evening, activate the bonus maybe the next day after work sometime late in the afternoon, then I only have until the evening to convert the bonus.
So I'll never Deposit there again.

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Max_Bet
Expert

Falke wrote on 04.07.2024 at 05:57:

Just wrote in another thread how incredibly stupid casinos are. Thanks, that's another good example. And let me guess. She was able to reactivate the €20, but that wouldn't have been possible with the €36.


Exactly that.
But I was also a bit annoyed with myself. I shouldn't have activated both together in the first place... But it's also not normal for support to delete €36 in order to credit €20. At least they could have written it beforehand then I would certainly have made a different decision. Well, what the heck. Teaching money. But yesterday 4 hits at 6aus49. At least 36,20€ is a small consolation

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Gehtdichnixan
Visitor
I could currently be so abk**** about the Dama N.V. casinos. I've had nothing but miserable experiences with Verification and support in every one of the provider's casinos. The most recent incident is so upsetting that I want to vent my frustration here.

It's about Casino RollXo, probably the worst casino from the worst Provider of all. I have no idea why I play there at all.
Account fully verified, confirmed several times in live chat. Last withdrawal was rejected because I deposited via bank transfer and withdrew via Mifinity. Bank and Mifinity have been verified for months, as I said, even confirmed by the live chat
But I still let myself in for their stalling tactics and uploaded the transfer receipt, which contains everything they want to see, but was rejected on the grounds that it doesn't contain my IBAN.

It's not my fault that my bank (Postbank) issues the transfer vouchers the way it does. The casino then wants the front and back of my bank card, which I uploaded on 29.06 and is still being processed.

Of course I gambled the money away again, but that's not necessarily the point, I'm just disgusted by this systematic delay in a payout on the part of the casinos. And as a player, you are absolutely helpless. Not even a complaint to this association with the red logo has helped, although I don't think much of them anyway, in my opinion this association doesn't help the players but the casinos. Just like the regulatory authority, it's just garbage.

Well, I just wanted to put it out there, I don't feel any better now but it has definitely helped a bit

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gamble1
Icon

Gehtdichnixan wrote on 09.07.2024 at 10:24 am: So I could currently so abk**** about the Dama N.V. casinos. I have only had miserable experiences with Verification and support in every casino of the provider. The most recent incident is so upsetting that I want to vent my frustration here.

It's about Casino RollXo, probably the worst casino from the worst Provider of all. I have no idea why I play there at all.
Account fully verified, confirmed several times in live chat. Last withdrawal was rejected because I deposited via bank transfer and withdrew via Mifinity. Bank and Mifinity have been verified for months, as I said, even confirmed by the live chat
But I still let myself in for their stalling tactics and uploaded the transfer receipt, which contains everything they want to see, but was rejected on the grounds that it doesn't contain my IBAN.

It's not my fault that my bank (Postbank) issues the transfer vouchers the way it does. The casino then wants the front and back of my bank card, which I uploaded on 29.06 and is still being processed.

Of course I gambled the money away again, but that's not necessarily the point, I'm just disgusted by this systematic delay in a payout on the part of the casinos. And as a player, you are absolutely helpless. Not even a complaint to this association with the red logo has helped, although I don't think much of them anyway, in my opinion this association doesn't help the players but the casinos. Just like the regulatory authority, it's just garbage.

Well, I just wanted to put it out there, I don't feel any better now but it's definitely helped a bit

You can forget all about the regulatory authorities - the MGA has occasionally decided in favor of the player in clear-cut cases and got his money, but in my opinion you can count the cases on one hand - everything else is just nice talk for the reputation

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T0uchTheSky
Elite

Gehtdichnixan wrote on 09.07.2024 at 10:24 am: So I could currently so abk**** about the Dama N.V. casinos. I have only had miserable experiences with Verification and support in every casino of the provider. The most recent incident is so upsetting that I want to vent my frustration here.

It's about Casino RollXo, probably the worst casino from the worst Provider of all. I have no idea why I play there at all.
Account fully verified, confirmed several times in live chat. Last withdrawal was rejected because I deposited via bank transfer and withdrew via Mifinity. Bank and Mifinity have been verified for months, as I said, even confirmed by the live chat
But I still let myself in for their stalling tactics and uploaded the transfer receipt, which contains everything they want to see, but was rejected on the grounds that it doesn't contain my IBAN.

It's not my fault that my bank (Postbank) issues the transfer vouchers the way it does. The casino then wants the front and back of my bank card, which I uploaded on 29.06 and is still being processed.

Of course I gambled the money away again, but that's not necessarily the point, I'm just disgusted by this systematic delay in a payout on the part of the casinos. And as a player, you are absolutely helpless. Not even a complaint to this association with the red logo has helped, although I don't think much of them anyway, in my opinion this association doesn't help the players but the casinos. Just like the regulatory authority, it's just garbage.

Well, I just wanted to put it out there, I don't feel any better now but it has definitely helped a bit

Apart from Winz, most casinos from the Dama and N1 Casino Group are crap ^^

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Jenn-R
Expert
90min until Germany - France... owait Scam bro

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Pat1991
Top Member
At Mr. Bet: 108 EUR won with free spins, 10 EUR were withheld as a "fee" (due to "insufficient turnover", but it was a free spin win after all!), and after payout in Litecoin there was still 88 EUR left!

Seriously: How does such a mess come about?

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gamble1
Icon

Pat1991 wrote on 10.07.2024 at 12:13: At Mr. Bet: 108 EUR won with free spins, 10 EUR were withheld as a "fee" (due to "insufficient turnover", but it was a free spin win!), and after payout in Litecoin there was still 88 EUR left!

Seriously: How does such a mess come about?

Sometimes it's strange with casinos, they sometimes use a strange exchange rate when you convert $ € alone

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frapi07
Elite

Pat1991 wrote on 10.07.2024 at 12:13: At Mr. Bet: 108 EUR won with free spins, 10 EUR were withheld as a "fee" (due to "insufficient turnover", but it was a free spin win after all!), and after withdrawal in Litecoin there was still 88 EUR left!

Seriously, how does such a mess come about!

this 10€ penalty is whatever, but 10€ fee is hardcore. 10% fee is really a lot. I'm currently also trying to cash out a win with crypto, let's see how much % I'll end up paying.

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x****Y

frapi07 wrote on July 10th, 2024 at 6:30 pm:

this 10€ penalty is whatever, but 10€ fee is hardcore. 10% fee is really a lot. I'm currently trying to cash out a win with crypto too, let's see how much % I'll end up paying.

If you go about it well and have the right cryptocurrency, almost nothing

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