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Off topic & small talk: My adventure with Telekom

Topic created on 07th Feb. 2018 | Page: 1 of 2 | Answers: 13 | Views: 2,878
Anonym

My adventure with Telekom

7th Feb. 2018, at 02:40 pm CET#1
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Since I am now, zockertechnisch, dipped into the extended winter break, I thought I should turn to the renewal of my hardware.a friend of mine has me recently besabbelt now finally what to regulate with my Internet connection.I live a bit off, so quasi not at the A.... of the world, but between the buttocks.I had until now still an ISDN connection with a (do not ask me how fast) Internet line.I therefore, full of beans, 3 weeks ago at the Telekom called and advised me.The nice gentleman from the service said "Man they take equal IP - telephony with this and that blabla and Hyperturboschnellem Internet and have not seen).OKIDOKI, I thought and immediately concluded the Allaround Carefree & Kümmerdichumnix contract.Last week 2 packages full of high tech arrived at my place and this morning the nice installer of Telekom knocked timidly on my door.I was very happy and asked him to come in so that he could get to work right away. "We have that in 1.5 hours in the bag" was the information of the (still) extremely positive employee.Well, after 3 hours I looked for the right and found the same employee swearing and with sweat-covered forehead in my office.On my question "What's wrong?" he stammered only incoherently something of "problem" - "does not exist" - "can not be true".I asked after 30 minutes again and got the following answer: "Yes, so Mr. XY, there is a problem.And indeed, the colleague in the customer center has probably overlooked something!"(Insecure grin) - "What?" - "Yes, well, he probably forgot to book the Internet in your package?"--"?"--"Yes, we now only have a voice line and somehow it does not work."--"What does that mean?" -- "So we have to reorder now and come back again."--"How long does it take?" --- "Yes so 3-4...."----"Days ? No problem!"--"No, uh, weeks!"---"...... ."
Super ! I have now neither phone - nor Internet! Have borrowed from another friend now a radio stick.Anyway, it's nice and quiet here - so completely without outside connection.Thank you dear Telekom! Supi! Oh, I have to go now - to the pharmacy somehow get valerian or something.my kids have just not taken so positively - but ....everything will be fine !

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Anonym

My adventure with Telekom

7th Feb. 2018, at 02:54 pm CET#2
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vivera365 wrote on 07.02.2018 at 14:40 clock: Since I am now, zockertechnisch, dived into the extended winter break, I thought I should turn to the renewal of my hardware.A friend of mine has me recently besabbelt now finally what to regulate with my Internet connection.I live a bit off, so quasi not on the A.... of the world, but between the buttocks.I had so far still an ISDN connection with a (do not ask me how fast) Internet line.I so, full of beans, 3 weeks ago at the Telekom called and let me advise.The nice gentleman from the service meant "Man they take equal IP - telephony with this and that blabla and Hyperturboschnellem Internet and have not seen).OKIDOKI, I thought and immediately concluded the Allaround Carefree & Kümmerdichumnix contract.Last week 2 packages full of high tech arrived at my place and this morning the nice installer of Telekom knocked timidly on my door.I was very happy and asked him to come in so that he could get to work right away. "We have that in 1.5 hours in the bag" was the information of the (still) extremely positive employee.Well, after 3 hours I looked for the right and found the same employee swearing and with sweat-covered forehead in my office.On my question "What's wrong?" he stammered only incoherently something of "problem" - "does not exist" - "can not be true".I asked after 30 minutes again and got the following answer: "Yes, so Mr. XY, there is a problem.And indeed, the colleague in the customer center has probably overlooked something!"(Insecure grin) - "What?" - "Yes, well, he probably forgot to book the Internet in your package?"--"?"--"Yes, we now only have a voice line and somehow it does not work."--"What does that mean?" -- "So we have to reorder now and come back again."--"How long does it take?" --- "Yes so 3-4...."----"Days ? No problem!"--"No, uh, weeks!"---"...... ."
Super ! I have now neither phone - nor Internet! Have borrowed from another friend now a radio stick.Anyway, it's nice and quiet here - so completely without outside connection.Thank you dear Telekom! Supi! Oh, I have to go now - to the pharmacy somehow get valerian or something.my kids have just not taken so positively - but ....everything will be fine !

I work at the Telekom. Daniel can give you my e-mail address and then I look at your case
I can certainly help you. Is only an offer from me if you want

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Anonym

My adventure with Telekom

7th Feb. 2018, at 03:22 pm CET#3
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Thanks Hammer! I knew that you're the first to react on it.The IP connection is linked to my "company - ie ADAC - I think they will make gas.I'm also not upset - finds only funny. The mechanic was really desperate and probably thought I chop him to lunch.Hihihi

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Anonym

My adventure with Telekom

7th Feb. 2018, at 03:25 pm CET#4
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vivera365 wrote on 07.02.2018 at 15:22 Clock: Thanks Hammer! I knew that you are the first to respond.The IP connection is linked to my "company - ie ADAC - I think they will make gas.I'm also not upset - is just funny. The mechanic was really desperate and probably thought I chop him to lunch.Hihihi

These people are very often more clueless than the consultants with us

I hope that the ADAC has a major customer tariff with us. If it is led only as (normal business customer), it causes unfortunately nothing. Let me know what comes around. If necessary, I like to take the hand

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Anonym

My adventure with Telekom

7th Feb. 2018, at 03:30 pm CET#5
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I keep you times on the running! If nothing happens I threaten with the "hammer".say times is this IP connection really good for what?

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Anonym

My adventure with Telekom

7th Feb. 2018, at 03:39 pm CET#6
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vivera365 wrote on 07.02.2018 at 15:30: I'll keep you up to date! If nothing happens I threaten with the "hammer".tell me this IP connection really good what?

Yes the IP connection is good compared to an ISDN connection all times. You are one of the few in Germany who still had this. One converts everything straight. You would have been asked at some point to change this

With the IP connection you have less interference factors than with your old line. Both the Internet is faster and the voice quality for your telephony is improved. So it's a good thing in itself

Except that a Honk has forgotten you the Internet share with reinzubuchen

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Anonym

My adventure with Telekom

7th Feb. 2018, at 03:46 pm CET#7
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Whatever - mistakes happen - it's the same with the "four letters"

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Anonym

My adventure with Telekom

7th Feb. 2018, at 03:48 pm CET#8
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vivera365 wrote on 07.02.2018 at 15:46: What the heck - mistakes happen -is with the "four letters" no different

Yes unfortunately. The mistakes are just everywhere

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redriver67
Expert

My adventure with Telekom

7th Feb. 2018, at 04:15 pm CET#9
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As long as heating, electricity and water is still running.

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Anonym

My adventure with Telekom

7th Feb. 2018, at 04:24 pm CET#10
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redriver67 wrote on 07/02/2018 at 16:15: As long as heating, electricity and water is still running it goes.

Well, try to explain that to 2 highly pubescent teeny girls!😶

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