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Off topic & small talk: Chatterbox (Page 977)

Topic created on 14th Jan. 2019 | Page: 977 of 1380 | Answers: 13,799 | Views: 1,840,022
julia_jokerstar
Rookie

Chatterbox

16th Nov. 2023, at 10:05 am CET#9844
2 Likes

Liked this post: Avatar von MrRobot MrRobot, Avatar von roccoammo11 roccoammo11

Malganes wrote on 15.11.2023 at 21:39: I just logged in to Jokerstar and got this pop-up:

Activate your SMS channel
Please click on the link you just received via SMS. In the next step you confirm your identity and can Deposit & play as usual. Change cell phone number?

I don't want to use their SMS channel. Without clicking on the link in the text message, there is no way to log in or become active. In my opinion, this is a way of doing things that doesn't work at all. Then they can have me.


Hello Malganes,

i would like to explain why this pop-up appears and how you can ensure that you don't receive any text messages from Jokerstar in future if you want to.

According to Section 6e (1) sentence 2 of the State Treaty on Gambling, we are obliged to carry out so-called two-factor authentication at regular intervals (once a year) to verify the identity of our customers. We have decided to send a code by SMS as a permissible authentication method. By entering this code in a pop-up on our website, the customer reconfirms their identity. Unfortunately, for technical reasons, this code can only be sent once the SMS channel has been "activated". This is done by clicking on a link received in advance by SMS.

Without two-factor authentication, we are unfortunately not allowed to allow customers to continue playing or depositing for legal reasons. Therefore, you were able to log in, but could not continue without 2FA.

However, this does not mean that you will simply receive text messages from us once you have successfully completed 2FA. You can unsubscribe from receiving offers via SMS at any time under Account -> Profile under "Notifications".

I hope this has clarified things a little. If you have any further questions, you can contact customer service or me directly via Communicator at any time.

Have a nice day!

Best regards
Julia from Jokerstar

This post has been translated automatically

Hanshanshans
Elite

Chatterbox

16th Nov. 2023, at 07:11 pm CET#9845
2 Likes

Liked this post: Avatar von gagapapamama gagapapamama, Avatar von Saphira Saphira

This post has been translated automatically

Hanshanshans
Elite

Chatterbox

16th Nov. 2023, at 09:23 pm CET#9846
2 Likes

Liked this post: Avatar von gagapapamama gagapapamama, Avatar von Saphira Saphira
Now I'm jealous...

Hanshanshans


Hopefully the "Hanshanshans plush toy" will also be released soon 😉

This post has been translated automatically

gagapapamama
Expert

Chatterbox

16th Nov. 2023, at 10:07 pm CET#9847
1 Like

Liked this post: Avatar von Saphira Saphira

Hanshanshans wrote on 16.11.2023 at 19:11:

They're all nuts, they're all out of their minds.

This post has been translated automatically

Malganes
Top Member

Chatterbox

17th Nov. 2023, at 01:13 am CET#9848
1 Like

Liked this post: Avatar von julia_jokerstar julia_jokerstar

julia_jokerstar wrote on November 16, 2023 at 10:05 am:

Hello Malganes,

i would like to explain why this pop-up appears and how you can make sure you don't receive any SMS from Jokerstar in the future if you want to.

According to Section 6e (1) sentence 2 of the State Treaty on Gambling, we are obliged to carry out so-called two-factor authentication at regular intervals (once a year) to verify the identity of our customers. We have decided to send a code by SMS as a permissible authentication method. By entering this code in a pop-up on our website, the customer reconfirms their identity. Unfortunately, for technical reasons, this code can only be sent once the SMS channel has been "activated". This is done by clicking on a link received in advance by SMS.

Without two-factor authentication, we are unfortunately not allowed to allow customers to continue playing or depositing for legal reasons. Therefore, you were able to log in, but could not continue without 2FA.

However, this does not mean that you will simply receive text messages from us once you have successfully completed 2FA. You can unsubscribe from receiving offers via SMS at any time under Account -> Profile under "Notifications".

I hope this has clarified things a little. If you have any further questions, you can contact customer service or me directly via Communicator at any time.

Have a nice day!

Best regards
Julia from Jokerstar


Thank you for the detailed explanation. I clicked on the link that was sent by SMS. Then I had to enter the code that was also sent by SMS on the casino page. I then went into my account and deactivated the SMS notifications.

This post has been translated automatically

Langhans_innen
Expert

Chatterbox

17th Nov. 2023, at 01:44 pm CET#9849
2 Likes

Liked this post: Avatar von gamble1 gamble1, Avatar von Justin Justin
Maybe it's just me, but the forum isn't even annoying at the moment. It's nothing but cheap, free shit and the rest is largely full of pointlessness. But maybe it's the weather that's getting to me, everything is as usual and in perfect order, so it's just me

This post has been translated automatically

Stromberg
Legend

Chatterbox

17th Nov. 2023, at 02:00 pm CET#9850
3 Likes

Liked this post: Avatar von gamble1 gamble1, Avatar von garfield68 garfield68, Avatar von RebellYell RebellYell
The threads I like to read are also very limited for me.
Only sports betting and the others I just take a look at...
I've been here for a few years and if I didn't like it, it wouldn't be like that😄

But I've always found it a shame that the topic of slots, providers etc., apart from complaints about how badly things are going, hardly ever takes place.

I used to read a lot in the cm forum, where it had a much higher priority, experiences in slots, exchanging information about games etc...

This post has been translated automatically

Begbie
Elite

Chatterbox

17th Nov. 2023, at 02:11 pm CET#9851
0 Likes

Nobody has liked this post so far
Why do you want to talk about slots? Everything has already been said.

This post has been translated automatically

Stromberg
Legend

Chatterbox

17th Nov. 2023, at 02:53 pm CET#9852
1 Like

Liked this post: Avatar von Hanshanshans Hanshanshans
Begbie wrote on 17.11.2023 at 14:11: What do you want to talk about slots? Everything has already been said.

There are new slots every day, so that's out of the question...

But you can keep it as you like... You want to limit yourself to speaking up when there is something to complain about, and I would like to talk about the completely off-topic area of slots. It's not wild.

This post has been translated automatically

Langhans_innen
Expert

Chatterbox

17th Nov. 2023, at 03:50 pm CET#9853
0 Likes

Nobody has liked this post so far
Stromberg wrote on 17.11.2023 at 14:00:
I've been here for a few years and if I didn't like it, it wouldn't be so😄

I'm not yet a veteran like some of you are. It probably takes about two years, as in my case, to think: there's nothing new and you've already read everything else fifty times. "Casino doesn't pay out, my Deposit doesn't arrive, does anyone know any good casinos, in which slot are the free spins? Casinos only cheat, German casinos cheat the most and I'll never play there again, I urgently need a code, my money is really just running down the drain"...Plus always this latent or even superficial greed and avarice mentality...Pooh....I'm probably just having a little gamer scene forum burnout and will soon be glowing with enthusiasm again I don't even feel like poking around in the parallel world topic anymore...and that's saying something Of course I'll keep hanging around here anyway

This post has been translated automatically

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