The Betano e-mail support is also a dream.
I described my problem that I always get this message and am definitely not logged in anywhere else and have already deleted all possible browser data.
Answer: Make sure that you are not permanently logged in anywhere.
I have now written an e-mail to Lugas, let's see if I get a relatively quick reply
Dr-Strange wrote on 10.11.2023 at 11:33 am: Betano email support is also a dream.
Problem described that I always get this message and am definitely not logged in anywhere else and have already deleted all possible browser data.
Answer: Make sure that you are not permanently logged in anywhere.
I have now written an e-mail to Lugas, let's see if I get a relatively quick reply
Have you been active at Tipico or Tipico Games today? They like to mess up the logout, so you have to log in and out twice...
I had the same problems with Betano for a while, but not for a while now.
Usually only waiting helped...
Yes I actually went there briefly once today,and lo and behold it helped even though I was logged out as you say! Merci 😄👌🏼
Nice, that's been going on since the lugas introduction, blubbo had given me the Tip a few times because I always thought it couldn't still be Tipico... 😂
So the new Platincasino is really strict with their rules had the 500 in the payout was canceled once because the credit card was missing then it was canceled 3 times because always the picture of the back did not fit
Now it was confirmed this morning then requested another payout then came the cancellation because of JetonDeposit must also be paid out on Jeton ok so paid out again with Jeton zack after a few hours canceled again deposits must be wagered 3 times
So I went into the chat and asked how much I still have to wager Result 43 € ok so left 60 € on the account and paid out the rest zack canceled again same reason
Where should the 60 € I left on my account go if they are not wagered? You could have paid out the rest, but I'm much more annoyed as to why the deposit wasn't mentioned in the first cancellation, then I could have done it yesterday -.-
I'm curious to see if everything will work out when I've wagered the €43
gamble1 wrote on 10.11.2023 at 22:31: So the new Platincasino is really strict with their rules had yes the 500 in the payout was canceled once because the credit card was missing then it was canceled 3 times because always the picture of the back did not fit
Now it was confirmed this morning then requested another payout then came the cancellation because of JetonDeposit must also be paid out on Jeton ok so paid out again with Jeton zack after a few hours canceled again deposits must be wagered 3 times
So I went into the chat and asked how much I still have to wager Result 43 € ok so left 60 € on the account and paid out the rest zack canceled again same reason
Where should the 60 € I left on my account go if they are not wagered? You could have paid out the rest, but I'm much more annoyed as to why the deposit wasn't mentioned when I canceled the first time, then I could have done it yesterday -.-
I'm curious to see if everything will work out now once I've wagered the €43
They were also strict with the old wagerer. I had the experience that I got the payout canceled for 40-50€ (I don't remember), but not for 5-10€.
Chatterbox
Nobody has liked this post so far
Yes, that was the first thing I did, but it didn't help. 😅
That's so annoying, if it were at least true 🙄
This post has been translated automatically
Chatterbox
Nobody has liked this post so far
I described my problem that I always get this message and am definitely not logged in anywhere else and have already deleted all possible browser data.
Answer: Make sure that you are not permanently logged in anywhere.
I have now written an e-mail to Lugas, let's see if I get a relatively quick reply
This post has been translated automatically
Chatterbox
Liked this post: Dr-Strange
Have you been active at Tipico or Tipico Games today? They like to mess up the logout, so you have to log in and out twice...
I had the same problems with Betano for a while, but not for a while now.
Usually only waiting helped...
This post has been translated automatically
Chatterbox
Nobody has liked this post so far
Yes, I actually went there briefly today, and lo and behold it helped, even though I was logged out as you say! Merci 😄👌🏼
This post has been translated automatically
Chatterbox
Nobody has liked this post so far
Nice, that's been going on since the lugas introduction, blubbo had given me the Tip a few times because I always thought it couldn't still be Tipico... 😂
I'm starting to think that's their strategy 😄
This post has been translated automatically
Chatterbox
Nobody has liked this post so far
This post has been translated automatically
Chatterbox
Nobody has liked this post so far
Be happy, you have a good excuse not to have to put up with this noise.
This post has been translated automatically
Chatterbox
Nobody has liked this post so far
Now it was confirmed this morning then requested another payout then came the cancellation because of Jeton Deposit must also be paid out on Jeton ok so paid out again with Jeton zack after a few hours canceled again deposits must be wagered 3 times
So I went into the chat and asked how much I still have to wager Result 43 € ok so left 60 € on the account and paid out the rest zack canceled again same reason
Where should the 60 € I left on my account go if they are not wagered? You could have paid out the rest, but I'm much more annoyed as to why the deposit wasn't mentioned in the first cancellation, then I could have done it yesterday -.-
I'm curious to see if everything will work out when I've wagered the €43
This post has been translated automatically
Chatterbox
Nobody has liked this post so far
They were also strict with the old wagerer. I had the experience that I got the payout canceled for 40-50€ (I don't remember), but not for 5-10€.
This post has been translated automatically
Chatterbox
Nobody has liked this post so far
I have also tuned too often through...it didn't work for me either🙈
This post has been translated automatically