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Amateur

Sunnyle

verified

Forum posts: 241 Member since: 31.03.2020

29th Nov. 2022, at 06:25 pm CET#7122

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Royal777 wrote on 11/29/2022 at 5:43 pm

Presumably you had claimed a bonus...

9.11 "The maximum payout of Deposit-independent welcome Bonuses or free spins is 100 €"

No I had just claimed no bonus.... That was the crux of the matter

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gamble1

Forum moderatorverified

Forum posts: 6.482 Member since: 21.04.2019

Chatterbox

29th Nov. 2022, at 06:33 pm CET#7123

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Sunnyle wrote on 11/29/2022 at 6:25 pm

No I had not claimed a bonus just now.... That was exactly the crux

No bonus no free money no cashspins no free spins ? Only own Deposit ? If so then you are entitled to the money then I would not just let it stand like that

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gamble1

Forum moderatorverified

Forum posts: 6.482 Member since: 21.04.2019

Chatterbox

29th Nov. 2022, at 06:35 pm CET#7124

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Mal a stupid question why can play felt everyone Doa 2 at Platin only me the game is not even displayed have I missed something?

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Expert

roccoammo11

verified

Forum posts: 1.671 Member since: 20.08.2020

Chatterbox

29th Nov. 2022, at 06:57 pm CET#7125

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gamble1 wrote on 29.11.2022 at 18:35 clock: Times a stupid question why can play felt everyone Doa 2 at Platin only me the game is not even displayed have I missed something?

me is also only the first part displayed..will then probably all at least from DE so be...

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Amateur

Sunnyle

verified

Forum posts: 241 Member since: 31.03.2020

Chatterbox

29th Nov. 2022, at 07:42 pm CET#7126

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gamble1 wrote on 11/29/2022 at 6:33 pm
No bonus no free money no cashspins no free spins ? Only own Deposit ? If yes then you are entitled to the money then I would not just leave it like that

Nope zero bonus

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Anonym

verified

Former Member

Chatterbox

29th Nov. 2022, at 07:51 pm CET#7127

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Sunnyle wrote on 11/29/2022 at 7:42 pm

Nope zero bonus

Then you can easily "sue" for your money. You can find the appropriate conflict authority here: https://eadr.org/de/kontakt/

But keep in mind that you will only get your money if you actually had no Bonus money left on your account. Even a single cent as well as an active bonus can be responsible for your 100€ limit.

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gamble1

Forum moderatorverified

Forum posts: 6.482 Member since: 21.04.2019

Chatterbox

30th Nov. 2022, at 12:21 am CET#7128

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Royal777 wrote on 11/29/2022 at 7:51 pm

Then you can easily "sue" for your money. You can find the relevant conflict authority here: https://eadr.org/de/kontakt/

But keep in mind that you will only get your money if you actually had no Bonus money left in the account. Even a single cent as well as an active bonus can be responsible for your 100€ limit.

But it would not be justified to limit a new Deposit only with a forgotten remaining bonus

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Amateur

Sunnyle

verified

Forum posts: 241 Member since: 31.03.2020

Chatterbox

30th Nov. 2022, at 09:05 am CET#7129

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Liked this post: Anonym

Royal777 wrote on 11/29/2022 at 7:51 pm

Then you can easily "sue" for your money. You can find the relevant conflict authority here: https://eadr.org/de/kontakt/

But keep in mind that you will only get your money if you actually had no Bonus money left in the account. Even a single cent as well as an active bonus can be responsible for your 100€ limit.

Thanks

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gamble1

Forum moderatorverified

Forum posts: 6.482 Member since: 21.04.2019

Chatterbox

30th Nov. 2022, at 01:48 pm CET#7130

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Oh man Platin is once again quite funny

Write a 100 free spins on 0.20 € good and then in a Megaways slot where you get with 100 spins to 99.9% 10 € together to then have to turn over 750 € for 100 €

You can not really think of

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